| More

This is where you can ask our experts about everything Broadband. Whether you want to know which broadband providers service your area or whether you want to find out which plan is most suitable for your particular needs, Compare Broadband is here to help. Learn more about broadband and find the best broadband plans for you.

Ask our broadband expert your question

Enter your contact details and one of our friendly staff will get back to you soon,
or you can call us now on 1300 764 000

Name

Phone number

Preferred contact method

Your question

Ask the Expert

Search Questions & Answers

I am currently with dodo, mobile braodband but my PC/home is on the boarder of 2 very congested areas and so my signal strength is very low; lately 0%...

23/02/2012 11:39 AM

Hi Loretta,That must be really frustrating! Unfortunately mobile broadband can often be difficult to predict. The internet connection is coming from a......read more...

We have just moved to Townsville, and will be living in Railway Estate. We were with TPG in Brisbane on their bundled unlimited data plan for $59/mont...

22/02/2012 03:37 PM

Hi Sarah,It's great that you've had such good experiences with TPG. Much as I hate to destroy your mental image of them, though, it's unlikely that th......read more...

I need Internet in my unit at clayfield Brisbane, I'm a uni student so need a high Data plan to download articles etc and my partner wants to use his ...

20/02/2012 04:35 PM

Hi Bek,All the jargon and strange terminology when you're signing up for an internet plan can be confusing, but once you've got a handle on it it's qu......read more...

I am currently a customer with Testra T-Box and I am about to cancel my connection with them. I don't want a phone line, only broadband - can you pro...

20/02/2012 07:38 AM

Hi Yvonne,What you're asking for is called Naked Broadband or Naked DSL. Naked Broadband is an ADSL2+ connection that comes through your phone line in......read more...

I am a field based service technician moving to a unit in Seaford. I am aware there is a phone line installed, but do not know who the provider is. I ...

16/02/2012 06:19 PM

Hi Anthony, There's a lot of options for what you've described, but much of it depends on what's available at your address. TPG's 100GB plan ......read more...

Currently, Optus provides broadband and phone phone at @$79 a month. I experience problem for seeing moving via internet. The movie is choppy probably...

16/02/2012 09:18 AM

Hi David,We get a lot of questions about speed at Compare Broadband; it's generally the first thing people ask when they're signing up for a plan. The......read more...

I moved to a new warehouse in Prestons NSW2170. I need to connect phone lines and Internet. I am after a very fast (Supersonic) internet and don't k...

13/02/2012 02:56 PM

Hi Tony,A bundle deal is a good idea in this case, as you will be connecting a phone and internet line. Naked ADSL is probably not what you're going t......read more...

I am looking at a home/internet bundle. Currently with Telstra on a cable connection Liberty 50GB + HomeLine complete Phone rental is $29.95 + calls ...

12/02/2012 01:13 PM

Hi Belinda,That is a pretty expensive broadband deal you've got there! I think you would definitely be able to do better, but you might have to resign......read more...

Looking for an internet + home phone bundle, currently with 3 for internet on an $29.00 plan 3G- but we are always going over this and paying a fortu...

08/02/2012 08:42 PM

Hi Kerri,A bundle deal is a great way to make your bills both inexpensive and manageable. Combining your phone and internet with the same provider is ......read more...

Please advise me of your best home phone and ADSL2+ plan. Average interent usuage = 10 to 12 GB per month. I would be seeking free local calls, capped...

06/02/2012 06:05 PM

Hi Harold,It sounds like you want an ADSL2+ bundle that is light on data and heavy on phone calls! There are some great plans out there for you, and m......read more...

I am with Dodo at the moment, for just a few days more unless they fix my speeds. Who can provide me with a 200 GB plan that doesn't drop out every af...

06/02/2012 08:05 AM

Hi Donald,An Internet Service Provider (ISP) who promises great speeds and a stable connection and then refuses to live up to them once you've signed ......read more...

I'm looking at establishing a new broadband + phone connection. We rarely use the phone (and only need it because we can't get naked ADSL). What is od...

03/02/2012 12:48 PM

Hi Vincent,Was it that the Optus and Bigpond websites told you that you couldn't get internet, or that their customer service representatives told you......read more...

I need to get internet for the home. I have new smart tv and a few laptops that get utilised. Is ADSL2 the best for having multiple connections and wh...

02/02/2012 09:36 PM

Hi Anthony,For multiple connections like this, you're going to need to set up a home Wi-Fi network, which means you'll be able to use the internet fro......read more...

Hi, Can I sign up for the ADSL2+ 20GB TPG broadband plan on the 6 month plan ($9.95/month) without needing to pay the extra $30 for the phone line? I...

02/02/2012 08:35 AM

Hi Kallon, Most of the best deals are dependent on taking up that company as your phone provider as well, in what's known as a Bundle. Having a sepa......read more...

Currently with AAPT Home Chat Starter + AAPT LiveNet 5 Bundle $79.95 per month. I have a WiFi modem from AAPT I need more GBs download (currently 5GB ...

31/01/2012 02:15 PM

Hi Michael,This is an interesting little question you've got! A lot of Internet Service Providers (ISPs) will focus on giving you plans that give you ......read more...

Will I have to connect a home phone in order to get internet?

30/01/2012 10:45 AM

Hi Oliver,What you're asking for, although you might not be aware of it, is how to get Naked Broadband. Naked Broadband is a broadband connection that......read more...

Hi, I'm a full time student. 5 people want to rent a house with no internet access, we want to install a internet connection with high speed. We all l...

27/01/2012 06:37 PM

Hi Evans,With that much data usage, it sounds like you'll need an unlimited deal. When you sign up for an unlimited broadband plan, you can use as muc......read more...

Hi, I'm a full time student as well as being a pensioner. I currently have Telstra's Home-Line Plus & Bigpond Elite Liberty 50GB ADSL2+ wifi whic...

25/01/2012 02:26 PM

Hi Fiona,$125 for home and internet is a lot! There are definitely better deals out there for you.First of all, I would consider your internet usage. ......read more...

Hi my name is Aashima. I need an internet connection with wifi and landline. I'm looking for something with no extra charge when the given data has be...

24/01/2012 06:38 PM

Hi Aashima,The extra charges once you go over your data usage for the month can range from annoying to crippling. The good news is most Internet Servi......read more...