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I Need About 200GB a Month - Wireless Hi, I need a plan for downloading and will be using a bit of data to download movies, TV shows and music. I'm ...

17/02/2013 09:16 PM

Hi Rory,This is almost the perfect request for the modern user – you tick almost all the boxes. You want a decent amount of data so that you can......read more...

Hi, Could you tell me what the set-up fee for the $79.99 bundle is for? The cost of the router delivery is $10.00, correct? This new connection will ...

17/02/2013 04:30 PM

Hi Joe It looks like you’re referring to TPG’s Unlimited Bundle, which includes unlimited data, unlimited landline calls (includi......read more...

Changing from Telstra to a new home phone and broadband bundle Hi, I am looking to change from Telstra Bigpond early March when current cont...

16/02/2013 04:55 PM

Hi James, Thanks for submitting a great enquiry, you've included all the information I need to construct some comprehensive suggestions. Here is what......read more...

What are my broadband options in Rural NSW? Hi, I would like Internet service to a property at Deep Creek 2440. Coverage maps show wireless availabi...

14/02/2013 09:04 AM

Hi Graham, Short answer: No. In a nutshell, you're out of luck - and this is a very good example of how badly rural Australia is left in the shade w......read more...

High data user looking for broadband Hello, I am trying to find the best deal to get Wi - Fi internet. It would be to support up to 2 laptop...

11/02/2013 11:12 AM

Hi Sam,Short answer to your question: There's two main providers that you should be looking into, Club Telco and TPG.You can contact Club Telco on 130......read more...

Naked DSL + VoIP in Wollstonecraft Hi, I'm moving to Wollstonecraft in 2 weeks and am looking for naked broadband with landline & voip. Speed, ...

11/02/2013 11:12 AM

Hi Sally, Whoa! I guess you want it all! Let's slow down and make sure that some of the things you're asking for make sense, so that when you call an......read more...

What will happen to existing contracts under the NBN? Hi, What will happen to existing contracts such as 24 months when the fibre system com...

07/02/2013 10:23 PM

Hi Geoff, I hear where you're at. It absolutely is very confusing - if it wasn't, we probably wouldn't have jobs explaining it! So I'll see if I can ......read more...

I'm a pensioner and I need broadband with no contract Hi, I wish to have an internet connection without the 24 months contract and also without bund...

04/02/2013 10:09 PM

Hi Mary, Short answer to your enquiry: in order to get a broadband plan with no contract, you will typically have to pay more per month, and a signif......read more...

What's the difference between Naked DSL and ADSL2+ Hi, I need ADSL2+ and home phone. Not sure what the difference is between naked and ADSL. I want ...

01/02/2013 09:50 PM

Hi Gwendoline, Plenty of providers offer Unlimited plans. Best to call each one to make sure they're available, compare price and setup fees, and go ......read more...

What is a shared line and can I get internet? Hi, I have recently moved to Sydenham Road, Sydenham. Is there any one that can provide decent interne...

01/02/2013 08:38 AM

Hi Avani, If your property is on a shared line or what is known as a Pair Gain System then you will be very limited in your internet connection choic......read more...

Can't get Optus lines? Hi, We currently have a buddy box with Dodo. We want a fixed line home phone and internet but have been told our phone conne...

31/01/2013 06:28 AM

Hi Gay, This is a pretty common thing that comes up, and it's worth just clarifying what is meant by 'Optus lines' in this case.But first, let's just......read more...

What is the best provider for low contracts, reasonable data and the phone line is not necessary? Hi,We are new to Sydney and trying to find a ...

30/01/2013 09:44 AM

Hi Jayme,There are a number of different providers that can service your needs and the best plan for you will depend on how much you are willing to sp......read more...

Is TPG Unlimited really 'Unlimited'? Hi, I need the TPG unlimited bundled plan, 1. Does unlimited for home mean truly unlimited or is there a cap t...

29/01/2013 04:21 PM

Hi Waseem, TPG was the first ISP to offer Unlimited access to the web, starting in 2009. At the time, people could hardly believe it, with Telstra st......read more...

Does 'more expensive' mean 'better'? Hi, I am looking to arrange broadband ADSL2+ with home phone. My question is why do the various plans range in...

29/01/2013 01:26 PM

Hi Mike, If you're referring to the layout on our site, please call us on 1300 106 571 to see why data allowances aren't showing. It might just be a ......read more...

Can't get TPG out in Hillside, VIC Hi, I'm moving house to Hillside, VIC and am looking for my best broadband option. I am currently connected with ...

21/01/2013 10:42 PM

Hi Joey, This isn't a particularly unique situation. We've written before on the significance of wholesale options in how much you pay for your inter......read more...

Is a cable connection faster than DSL? Is it more reliable? Hi, Is a cable connection faster than DSL? is it more reliable? Thanks, Mike

21/01/2013 07:01 PM

Hi Mike, Great, great, great question. It's actually a really tough call to make, and while speed and reliability are relevant questions, there's a l......read more...

The NBN is coming in 3 years...what can I get now? Hi, Which companies offer broad band to South Australian country areas. My area is going to be up...

15/01/2013 05:14 PM

Hi Wayne, I take it you've gotten the information on NBN build in your area from maps provided on nbnco.com.au. That's good- it's nice to see the mes......read more...

Why is Naked DSL the same prices as ADSL + Home Phone? Hi, I'm looking for a plan of fast 50GB to 100GB with no home phone line. I looked at some de...

08/01/2013 06:07 PM

Hi Paula, Congrats! You are part of the surprisingly small portion of the broadband shopping public to make that connection - that Naked DSL, or Nake......read more...

Hi, I'm sick and tired of present ISP. Want change. Not fussed on home phone anymore- have two mobiles with Telstra. Sick to death of s-l-o-w- ADSL o...

04/01/2013 10:49 PM

Hi Barry, This enquiry contains a great example of sentiments many Australians feel over their broadband service. It also, unfortunately, contains a ......read more...

What are my options in Rural Victoria? I am moving to a location in Leongatha (South Gippsland, Vic) that has ADSL2 connected (current occupants with...

14/12/2012 11:41 AM

Hi Marianne, Thanks for taking the time to write, and for actually providing comprehensive details regarding your needs! It helps us to give specific......read more...