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Hi, I am looking for a broadband plan with VOIP but do not want to pay for phone line rental. I am a low internet user (<15 GB per month). I make f...

17/09/2011 12:53 PM

Hi Monica,From your enquiry, it sounds like you would like a Naked DSL plan, bundled with VoIP. This is an ADSL2+ connection without a home phone serv......read more...

Hi there, I am currently on a plan with Internode. The current plan is the HOME Naked Ultra 25 and costs $74.95 per month. Our monthly quota is 25GB, ...

12/09/2011 07:11 PM

Hi Kylie,We checked and your home’s infrastructure is connected to the Frenchs Forest telephone exchange. This exchange has been enabled for ADS......read more...

Hello, I am on exchange from the United States and I've been using Allegro.com.au as an internet provider. When I got to Australia, the student housin...

12/09/2011 06:57 PM

Allegro provides broadband solutions to businesses and communities such as student housing. First of all, I think you need to clarify whether you have......read more...

Hi. I want to change my internet plan and I have been thinking of going with TPG this time. I have a few questions: 1. If I agree to the $5 unlimited ...

10/09/2011 04:03 PM

Hi Emilian,Thanks for your enquiry. TPG has some great plans, and you can see them all here. I'll answer your questions in order, please let us kn......read more...

Hi I have recently moved from Telstra to DoDo for home phone ($29.90 per month). I had also arranged to have unlimited ADSL2+ (which they said local e...

09/09/2011 06:03 PM

Hi Rosemary,When you call an Internet Service Provider (ISP) and ask for an ADSL2+ connection, a check is performed on your telephone number. This tel......read more...

Hi, I currently pay Telstra/BigPond for cable broadband and home phone for almost $145 per month. I have cable broadband of 50GB (Anytime), and a home...

09/09/2011 01:56 PM

Hi Hemant,Besides Telstra BigPond, the other main cable broadband provider in Australia is Optus. Optus has cable broadband bundle plans that include ......read more...

I'm moving into a house on Highbury Rd in Burwood VIC on the 24th of Sept. I have a home phone handset (not including service rental) and a Wi-Fi mode...

08/09/2011 02:22 PM

Hi Candy,We checked your address and it says your nearest telephone exchange is at Burwood. TPG does have ADSL2+ broadband there, but unfortunately th......read more...

Hello, I need help in getting internet to my new house in Harrison, ACT 2914. I am a little confused by all the terminology and don't know if my area ...

07/09/2011 12:07 PM

Hi Matthew,In order to check what type of broadband is available at your new home, we would need your full address. You can call us on 1300 106 571 an......read more...

I'm very interested in the T1.5-100 6 contract plan of $34.50 per month. Can you please confirm to me in writing if this would be suitable for my son'...

06/09/2011 04:21 PM

Hi Michelle,Exetel's T 1.5-100 100GB plan is a standalone broadband plan, which means customers need a phone service from a separate provider. Thi......read more...

We have just moved to a flat in Brunswick Heads 2483, we don't require a landline, although the previous occupant had one in place. We are trying to f...

05/09/2011 10:54 PM

Hi Jon,We had a look at the Brunswick Heads area (lovely part of the world!) and the telephone exchange there is currently unable to offer Naked DSL. ......read more...

Hello, Your website is great, but I am still a little confused ... I am looking for internet with Wi-Fi to be set up at home with two users over a com...

05/09/2011 04:33 PM

Hi Abby,Elwood exchange has been enabled for both ADSL2+ and Naked DSL broadband connections through a number of Australia’s most popular provid......read more...

I have home phone and ADSL internet with Telstra but want a cheaper service. Telstra claims that ALL other providers, while cheaper, will not be as go...

01/09/2011 06:45 PM

Hi Bernie,This is an interesting question and really highlights the misunderstandings about broadband in Australia.It's an issue that both Compare......read more...

I want to have a cheaper deal on homephone/broadband as I am struggling with $60 per month plus call to mobiles (not many) that I use in case of emerg...

01/09/2011 10:36 AM

Hi Gloria, An initial check of the phone number shows the telephone exchange your home is connected to is in Castle Hill, and ADSL2+ is available. An ......read more...

HELP! I need a reliable broadband - want to run Skype and would like to be able to have free ABC TV download if poss but confused by options! Maggie

31/08/2011 11:20 PM

Hi Maggie,Streaming TV shows requires a fast internet connection, especially if you want to view them in HD. A fast speed is not as important for Skyp......read more...

Hi, I've spent hours researching a good broadband & home phone bundle, zeroed in on both Optus & TPG - but Optus can't offer this without chan...

30/08/2011 12:46 PM

Hi Chris,I checked the number you provided it looks like ADSL2+ is available from a number of providers in your area, including TPG. Please give us a ......read more...

I recently arrived in Australia from Ireland, I would like to know the best plan for my needs. I will be using skype to contact family and friends in ...

30/08/2011 09:20 AM

Hi David, It sounds as though you will need a medium-sized broadband plan with a fast speed at your home. Ideally, I would recommend an ADSL2+ plan. ......read more...

I am looking for a broadband & home phone supplier, which one is best?

29/08/2011 03:37 PM

Hi Mandi,There are a number of companies which offer both home phone and broadband services, and most providers will give you a discount if you bundle......read more...

I am looking at changing providers. Presently I am with AAPT. I am on their anytime plus plan 10gb +10gb bundled package that gives me unlimited local...

29/08/2011 08:27 AM

Hi John,From an initial check of your phone number, it looks like your telephone and internet services are coming from the Park Ridge exchange, and AD......read more...

I am currently with aapt.net.au I have an adsl broadband and home package. I only browse the internet occasionally usually for my emails or occasional...

25/08/2011 11:46 AM

Hi Susanna,Your bill sounds quite high for a light user, and I suspect you are on a plan with either included phone calls or a lot of data, neither of......read more...

If we get a bundle of 30Gb internet for $29 and line rental for $29, how do we get charged for phone calls (currently all phone charges with Telstra)?...

24/08/2011 08:27 PM

Hi Tanya, Changing internet providers is not as complicated as it might seem, and any provider will answer all these questions when you are signing up......read more...

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