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Are Optus Fusion Bundles good value? Hi, Wanting to change home phone and internet plan. Questions: what is the difference between broadband and AD...

17/09/2012 08:39 PM

Hi Cathy, Broadband is a blanket term for any high speed internet connection. ADSL specifically refers to high speed, dedicated connections made over......read more...

Can I get the Club Telco $25 plan? Im living in a unit here in 'Murrumbeena, Melbourne and would be interested in your 25$ a month unlimited internet...

17/09/2012 09:47 AM

Hi Shane, I'm guessing you're referring specifically to Club Telco's Local Unlimited Unbundled Plan, which is $25 a month without line rental. This i......read more...

Can I use another provider in a Telstra Velocity Community? In a Telstra Velocity smart community can I use any other provider or VoIP? Thanks, Darre...

11/09/2012 08:58 AM

Hi Darren, Great question! Let's explain it out for people reading this answer. Telstra Velocity For the past twenty years, telecommunications have......read more...

Getting an Android tablet - what internet to get? Just got a I would like to purchase an Android Tablet. I only have dial-up internet access ...

06/09/2012 08:02 PM

Hi Sandra, Go the tablet! They're pretty nifty devices, and make a lot of things much easier. But as you're no doubt aware by now, they really do nee......read more...

I currently have Optus ADSL 2+ service (I think- I'm on an old Fusion $99 plan which needs to be changed) and when I tested it on your site it seemed ...

04/09/2012 10:45 PM

Hi Dara,You list a couple of problems with your current service: speed and customer service. Will you experience better speeds and customer service wi......read more...

Streaming online video in Perth Hi, I have recently moved to Perth and have rented an apartment in West Perth. I am looking for a broadband connectio...

04/09/2012 07:43 PM

Hi Garima, You shouldn't have too many problems finding a plan to suit these needs, but mostly because of where you live. There are only three widel......read more...

Getting Internet TV over a Wi-Fi network I am interested to know if I connect to a Wi-Fi network plan and have a samsung blu ray player that allows I...

01/09/2012 02:54 PM

Hi Kylie, Let's step back and look at what you have here. By 'Wi-Fi' network, I assume you mean a fixed-line connection to the internet (like ADSL2+,......read more...

At a crossroads - ADSL 1 or 3G? Hi, I am at a crossroads with what to go with. I am really wanting to get wifi as i have just purchased a iMac thoug...

31/08/2012 08:22 PM

Hi Polly, Not a great situation to be in. It's unusual that there is no line into the house - a phone service is considered a utility, and the fact t......read more...

Hi, Looking for best value fast broadband (only don't need home phone or mobile) as medium to heavy user in Darling Point Sydney for 4 month period. C...

31/08/2012 01:13 AM

Hi Peter,As you are looking for a fast connection with plenty of data, I would recommend an ADSL2+ connection. The only drawback with this suggestion ......read more...

Use less than 1/2 a GB a month. Have had Telstra and Virgin plug ins but reception is very slow, drop outs frequent and often will not connect. I want...

28/08/2012 02:38 PM

Hi Judy,It sounds like you have tried Mobile Broadband and dial-up so far, with neither really working for you.The problems you describe with Telstra ......read more...

Looking for cheap unlimited connections Im looking for the cheapest unlimited broadband in Melbourne. Im living in South Yarra 3141 which is beside t...

27/08/2012 02:27 PM

Hi Christian, What would constitute a great deal for you, exactly? There are only a handful of providers who can offer an unlimited connection to the......read more...

I'm sick of Telstra - any Naked broadband plans available? Hi, I'm sick of Telstra, are there any other available "naked" Broadband in Kalgoorlie We...

22/08/2012 07:27 PM

Hi Dave, I understand where you're coming from. It can be frustrating to search for a product and keep coming back to the same company over and over,......read more...

I have a home phone line with Telstra, but it is for incoming calls only, can I get ADSL, ADSL2+ or Naked DSL broadband on, without having to get a ho...

22/08/2012 12:05 AM

Hi Bek,If you are using Telstra's InContact service, you can receive incoming calls and dial out to some free phone numbers but you can't use the line......read more...

What's the difference between Naked Broadband and ADSL2+? What's the difference between Naked broadband and ADSL OR ADSL 2+ ? Thanks, Husam

17/08/2012 01:44 PM

Hi Husam, Great question, and one we get a lot. 'Naked Broadband' can mean a few things, but I think you're referring specifically to Naked DSL, whi......read more...

Who can connect my phone line apart from Telstra? Hi, We live in Watsonia North, 3087 Victoria, and we need to know what is available to us re. broa...

15/08/2012 09:21 PM

Hi Elena, There's a few questions here that blur the line between phone line (as in, the copper telephone line in the ground that connect from the te......read more...

Dial Up to Broadband - Very confused! Hi, I feel like the most confused person in Australia! I need to change from dial up to I guess, broadband and...

14/08/2012 08:35 AM

Hi Carole, What a grab bag! I think you've managed to cover almost every nuance of buying broadband in Australia, and when you put it like that...it'......read more...

Trying to connect Naked DSL without an existing phone number I don't have the phone number yet of a new property we are moving into, how can I progre...

10/08/2012 07:13 PM

Hi Lu, If I had to take a guess at what you're referring to, I'd suggest that you're on TPG's Sign Up page (which is accessible from our site, as we'......read more...

How do l determine what is the best plan & provider to go with? Thanks, Trevor.

10/08/2012 02:20 PM

Hi Trevor,That's an interesting question! In lots of parts of Australia, there is an unfortunate lack of options to choose from, as you'll find that i......read more...

Looking for a cheap unlimited plan! To whom this may concern. Hello my name is Mark, I'm emailing you in regards to finding the best and cheapest unl...

08/08/2012 09:57 PM

Hi Mark,That definitely sounds like something you want to avoid! Mobile broadband is generally not considered great as anything but a stopgap for a ho......read more...

If I moved house as we rent, would we be charged another setup fee in a new place? Thanks, Lisa.

07/08/2012 10:48 PM

Hi Lisa, What you're actually asking, though you may not realise it, is a question about contracts.Basically, when you're making a choice between......read more...

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