Home Phone and Broadband Plans

A home phone and broadband plan, also known as a bundle, is where you rent your landline telephone and ADSL or ADSL2+ broadband internet through a single provider. There are a number of advantages to having a bundle, when compared to separate telephone and broadband services.

Internet Service Providers (ISPs) offering home phone and broadband plans often discount the price of their broadband when bought together with a phone line rental, as well as the amount of included phone calls to local, national, mobile, and even international numbers.

Another advantage to getting a bundle plan is you only need to deal with one company if you have an account or technical problem. Each month you’ll get one bill for both services, which can make things easier to budget for financially, as there won’t be two different dates to be concerned with.

The most common home phone and broadband plans in Australian metropolitan locations is an ADSL2+ home phone bundle. With this bundle plan, you get very fast broadband that runs up to 24Mbps. However, it isn’t available in all locations as infrastructure issues sometimes arise, and so ADSL1 bundle plans are the alternative. Ironically, the faster ADSL2+ bundle plans are cheaper than their ADSL1 counterparts, because the ADSL2+ market is extremely competitive.

When you live in a regional area or a metro location with an infrastructure problem, the majority of Australians get an ADSL1 bundle on at least a 1500kbps speed. ADSL1 is priced by speed, with four different options available, being 256kbps, 512kbps, 1500kbps (1.5Mbps), and 8000kbps (8Mbps). We wouldn’t advise any speed slower than 1500kbps if you want to have a truly enjoyable online experience.

Unless you live quite far from the local phone exchange (speeds slow down the further away you are), a 1500kbps speed is usually good for Skype, watching YouTube videos without having to wait for them to load up or stop mid-stream, and to watch Internet TV. However, if you intend on having several computers online at once, or if you want to regularly download large files, an 8000kbps ADSL bundle will be your best bet.

When comparing home phone and broadband plans you should look at the broadband speed, monthly cost, data limit, contract length, set-up fees, modem fees, included phone calls, shaping speed (what speed the connection slows to when you reach your limit), and on and off-peak times. Each of these points can vary a lot between providers, so it’s good to get a big picture view of what is available, and then go with the plan that suits your specific needs.