Frequently Asked Questions

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1 - Broadband Basics

1.1 How does broadband differ from dial-up?

1.2 Are there any other benefits to using broadband?

1.3 How do I convert my connection from dial-up to broadband?

1.4 I don’t have any kind of internet connection – should I start with dial-up or broadband?

1.5 What kind of broadband package should I choose?

2 - Why Choose Broadband?

2.1 Stay online all day and control your internet costs

2.2 Use the phone at the same time

2.3 Fast downloading

2.4 Learning resources for children

2.5 Online content

3 - Broadband Technical Information

3.1 Can my computer handle Broadband? 

3.2 I have a cable modem from a previous service. Can I use it for ADSL? 

3.3 If I provide my phone number, will you ring me? 

3.4 Should I get Cable or ADSL? 

3.5 What is Broadband? 

3.6 What usually happens when I reach my download limit? 

3.7 What's the difference between Cable and DSL? 

3.8 Why should I change to Broadband? 

3.9 Will my Macintosh work with DSL