I am moving house and need to set up internet.
I have been told by current provider at old house, that i can't have the same deal (adsl+2 & home phone bundle) as there isn't enough lines in my new area. So i think i dont need the phone i just want adsl so i ask for naked deal. I am told i have to set up a phone line with telstra and then ask them for naked then cancel my contract with telstra when its set up.. seems a bit confusing. Telstra appear to charge nearly 150 for this so not economical. i have got naked from dodo years ago in a new house without this call telstra stuff first... am i missing something?! advice? Thanks, Alex.
03/04/2012
Hi Alex,
You seem to be confused about the way that Naked DSL works. Naked DSL indeed runs a broadband signal throughout your home and landline without a home phone service available to you, but it previously requires an active phone line available. To do this, you must previous be signed up to a phone provider, such as Telstra, before the line can be cut to allow you Naked internet. If you were wishing to sign up to a Dodo plan, it would mean that you would have to have an active Telstra line available for them to remove for a naked broadband plan.
It's a requirement of Telstra's terms of sale for its affiliated dealers' customers to have an active phone line before continuing with a naked broadband plan. If you were wishing to avoid activating your landline before continuing with a broadband plan, I would recommend calling MyNetFone who offer naked broadband without an active phone line being required. Their number is 1300 731 048.
If MyNetFone are also informing you that they cannot provide any lines in the area (also described as not having any 'ports available at the exchange') then it means that you either have to wait until there is a line/port available for you from them or other providers.
In the mean time, you can use mobile broadband to access the internet until there is a port available to you. You can call Optus on 1300 137 897 for their mobile broadband deals.
Thanks,
Jessica
CompareBroadband.
