Hi, I usually move my house every 6months/1 year within Melbourne.
I am currently living in Kilsyth, VIC. Is there any type of broadband account that: 1. I can move it to another locations as I move? 2. To be able to setup my broadband account in my new location, should the new house have the phone line? is it the only requirement? 3. Is there any account that I can put it on hold in case I move to a house which already has internet? Thanks a lot for your help, Jonas
Most companies will be able to relocate your connection and contract to a new home, depending on two conditions. One is, as you have identified, an active phone line so that ADSL2+ can run through your phone line as a fixed line connection. The other is your geographical distance to the closest telephone exchange. Normally if you’re any further than 5 kilometers from a telephone exchange, the speeds are slower and drop outs are frequently and as such a lot of companies are either unable or unwilling to provide you with a service.
However, if there is a phone line and you move to an area that the company is able to provide you service with, you will be able to continue your contract and broadband connection in your new home. It's important to note that each company charge a certain amount for a relocation service-but this is generally a cheaper option than cancelling your contract and paying set up fees again in your new home. If the service is not offered in your new area you will have to cancel the contract and will be liable for cancellation fees.
To my knowledge, there are no companies who are willing to put a contract on hold. You have to try to understand that as a business, they place you on a contract to ensure that you are a guaranteed revenue source for their company. As such most will refuse to be flexible on switching a contract off and on.
However, there are two ways to get around this. You can buy mobile wireless, a small USB stick that allows you to access the internet anywhere and at any time. It's not as stable, large or as fast as a fixed-line connection, but it is completely portable so that you can take it with you to different properties or use it between contracts. Amaysim offer a pre-paid mobile wireless plan with 2.5GB for $19.95 per month. Amaysim can be contacted on 1300 302 942. Virgin offer a BYO modem with 12GBs of data for $39.90 per month. Virgin can be contacted on 1300 139 497.
The other option is to sign up to a contract with a shorter length. A lot of companies now offer a 0-month contracts, where you simply pay for each month that you want to remain a customer. This is excellent for those who know that they either move or travel a lot. One thing to keep in mind with 0-month contracts is that to make up for the lack of promised revenue guaranteed by a contract, start up costs are can be a lot higher. And each time you move, you will either have to pay a relocation fee or set-up costs again.
iPrimus has Australian based tech support, and can offer you a 30GB Kahuna Plus bundle on a 0-month contract for 99.90 per month. If cheap is what you're after, in comparison Dodo offers an Unlimited Bundle on a 0-month contract for $62.80 per month. iPrimus can be contacted on 1300 137 794, and and Dodo can be contacted on 1300 136 793.
If you want to go on a 0-month contract, it is important to note that if you wish to continue your account to a new property elsewhere that you will more than likely still have to pay a relocation fee. I would contact the companies you are interested in and ask for a quote on both pricing and relocation fees.