Broadband in Brisbane

Broadband users in Brisbane have the choice of ADSL1, ADSL2+, mobile wireless broadband, Naked DSL or cable broadband in various locations.

While Brisbanites living in the inner suburbs will in most cases be able to access an ADSL2+ connection, some areas may still be restricted to ADSL1. Internet Service Providers (ISPs) enable more telephone exchanges as they expand their services to new customers, so it's a good idea to check every now and again with a few broadband providers to see if ADSL2+ has become available at your exchange.

Alternatively, you may find an ISP has enabled your exchange for ADSL2+, but there are no ports available. In this scenario, the ISP will not be able to take on any new customers in this area until one leaves, but another broadband provider may still have free ports available.


Most of inner Brisbane's suburbs are covered by ADSL2+ broadband services. TPG, which is a popular broadband provider, has enabled many telephone exchanges in the inner suburbs for ADSL2+. Areas not covered by TPG's ADSL2+ service can usually still access ADSL1. Call us on 1300 106 571 for the latest TPG deals and to find out if TPG is available at your address.

iiNet (1300 106 571) is another ISP with good ADSL2+ coverage across Brisbane and is expanding into several new sites around the city. Many of iiNet's Brisbane exchanges are also enabled for fetchtv, an nternet TV service. iPrimus (1300 137 794), Westnet (1300 768 134) and Netspace (1300 115 225) are also reputable broadband providers who provide ADSL2+ across Brisbane.

As broadband providers bring ADSL2+ to different exchanges at varied times, it's worth calling a few to find out which ones can service your address. If ADSL1 is currently the only service available, you will usually have a choice of a few different providers who can offer a variety of plans.


Cable broadband is available in some metropolitan areas of Brisbane via Telstra BigPond and Optus. Cable broadband customers access the internet through a hybrid fibre coaxial (HFC) cable, which is also how you get cable TV.

The advantage of cable broadband is the super-fast speed. BigPond offers speeds of up to 30Mbps in Brisbane. Optus has also recently upgraded its network in Brisbane, Melbourne and Sydney, making the service potentially four times faster than current speeds. Customers who want the new, faster speeds have to upgrade to a premium cable package. Give Optus a call on 1300 137 897 for more information on Optus cable plans.

Fibre Optic

The National Broadband Network (NBN) is not just for regional Queensland. Fibre optic super-fast broadband is also coming to Brisbane's inner-north area, which has been announced as a Second Release site. Construction on this site is expected to begin in the second quarter of 2011.

Residents set to benefit from the early roll-out will be notified and given the opportunity to hook up to the network. In the meantime, ADSL1 connections are still available to most residences in this area.

Internode is also supplying super-fast fibre optic broadband services to various new housing estates in Australia, including Fernbrooke, a new community 32km south of Brisbane.

Mobile wireless broadband

Mobile wireless broadband is available from several providers in Brisbane, and while coverage is generally good in metropolitan areas, there are always variations to the rule. It's a good idea to check coverage at your home with individual providers before signing up to a new ISP. Optus has good deals on mobile wireless broadband and can give you an idea about the coverage you can expect to receive from many providers (as they most use Optus towers). Call Optus on 1300 768 194 for more information.

Brisbanites can also access free Wi-Fi in numerous areas around the city. Check out our article on free Brisbane Wi-Fi hotspots for more ideas on where to go to check your email while out and about.