Dodo Broadband Internet Service Provider Details
- Dodo offers cheap mobile broadband
- Regional and metro ADSL broadband available
- Dodo offers 0 month contracts
Dodo wants to provide every Australian home and business with the very best broadband service at the most competitive price on the market. Dodo is committed to being Australia’s most trusted service provider both in the cities and in the bush and offer ADSL1, ADSL2+, Naked DSL and mobile wireless broadband services. Dodo is amongst the cheapest providers but be careful of the small monthly download quotas and excess usage charges. Anti-spam software is available for a small monthly fee and a free back-up dial-up account is offered with every broadband plan.
Time to activate:
ADSL1 - 10-21 working days, Fast Transfer – 10 Days
On Peak times:
1pm – 12.59am
Cost of Initial Setup:
No contract: $99
12-month Contract: $69
24-month Contract: free
More Detail - Dodo
Wireless mobile broadband (via the Optus network)
Cancellation Cost: Pay out remaining months up to $400
No. of emails/web space: 30 MB web space and up to 30 email accounts.
Frequently asked questions about Dodo broadband services:
How long will it take to connect a broadband service with Dodo?
It generally takes 10-21 days to connect an ADSL1 or ADSL2+ service with Dodo. If you are transferring from an active broadband service with an eligible provider a fast transfer takes up to 10 days.
Wireless broadband customers are connected as soon as they receive their wireless mobile broadband hardware and have completed the sign up process.
Does Dodo offer home phone services?
Yes. Home phone plans range from $0 when bundled with a $29.90 phone line.
What are the on-peak and off-peak times with Dodo broadband plans?
On peak times on all Dodo ADSL1 and ADSL2+ plans are 1.00pm until 12.59am. Off peak times are 1.00am to 12.59pm.
How many email addresses can I have with Dodo?
Dodo offers up to 30 email addresses with its broadband plans.
Does Dodo offer web space with its broadband internet plans?
Yes. Dodo offers its broadband customers 30MB of web space.
How much will it cost to setup a Dodo broadband service?
The cost of setting up a Dodo ADSL1 or ADSL2+ plan depends on the contract length and type of plan.
For ADSL1, ADSL2+ and Naked DSL plans, set-up costs vary depending on the length of contract subscribed to. To connect without a contract an initial set-up fee of $99 applies. For a 12-month contract the set-up cost is reduced to $69. On a 24-month contract set-up is free. Dodo also includes a modem for all of their ADSL customers.
Mobile wireless broadband connections include a free modem on a 24-month contract, or you can purchase a modem outright with enough data to get you started.
What will it cost if I cancel my Dodo broadband while still in contract?
If a Dodo wireless, ADSL1, ADSL2+ or Naked DSL service is cancelled during the contract period, a cancellation fee of the remaining monthly payments applies to a maximum of $400.
Am I free to upgrade or downgrade my Dodo broadband plan?
Dodo customers are free to move to a plan with a higher download limit speed within their contract period for free. There is a one-off cost of $60 to move to a plan with a lower speed or download limit.
Will I have to pay a relocation fee if I move house during my Dodo contract period?
Yes. If you choose to commence a new 24-month contract with Dodo at your new address there is no relocation fee. To relocate a Dodo broadband service without a new contract there is a one-off $119 fee.
Does Dodo offer VoIP?
No. Dodo does not offer VoIP services.
What are the contract lengths of Dodo broadband plans?
Dodo offers ADSL1 and ADSL2+ services on either six-month, 12-month of 24-month plans. Set-up costs are reduced for longer contract periods. Wireless broadband plans are offered on a 24-month contract with double download quotas or without a contract.
What modem will I need on a Dodo broadband connection?
You are free to bring an existing ADSL1 or ADSL2+ modem to a Dodo broadband connection. Dodo also supplies the following modems depending on you computing needs:
For a single computer connection Dodo offers the Netcomm NB7 single ethernet port ADSL modem for $49.95.
For multiple computers access Dodo offers the Netcomm NB7 with four ethernet connections as well as wireless capability for $99.95.
There is a $24.95 modem delivery charge.
Still having trouble deciding? Call Compare Broadband on 1300 106 571 for help choosing the right plan for you.