• How to Protect Yourself from the Netflix Scam
  • Red Flags
  • Scam Details

The emergence of high-speed internet connection paved the way for information to be easily accessible and available online. For this reason, more and more people rely on the internet for various activities other than surfing, such as online shopping and entertainment. While this proves to be convenient, this also opened various avenues for scammers to target vulnerable users.


Scam Details

If you are a Netflix user, then there is a great chance that you have received an email notification alerting you that your subscription may be suspended if you don’t confirm your account.  It is also likely for you to open this email, particularly because the subject line is designed to capture your attention. As a subscriber, this can have you both surprised and worried.

The email begins with a context stating that Netflix is unable to validate your billing information. Hence, they are prompted to suspend your account if you fail to get back to them within the next couple of days. Again, this may keep you at the edge of your seat, already prepared to do what you need to do to ensure that your account is not suspended. 

Still, the email will continue to prod you a bit more by stating that of course, they would love it if you maintain to be their subscriber. However, they need you to verify your account information and update your details. After this, you will continue to enjoy the benefits of being a Netflix subscriber.

They will provide a link for you to click to update your account information, but instead of a legit Netflix site, you will be redirected to a fraudulent web page wherein the personal details you provide become vulnerable. 

It is during these instances wherein it is better to have a Pay TV plan instead of a streaming service subscription. With a Pay TV plan, you get to enjoy watching the shows that you like, without the risk of phishing scams. 

Red Flags

When you receive these types of emails, make sure that you thoroughly inspect red flags to determine whether the email is legit or fraudulent. One of the things that you need to look for is typographical and punctuation errors because authentic notification emails are free of these mistakes. 

Another thing that you should scrutinise is the web address of the link that you are redirected to. Legit landing pages are often an extension of the official website and not an entirely different address. You should also inspect the email address of the sender because a genuine email will come from the official email address of the service provider and not a personal or unofficial email account.

Personal Information Gathered by Scammers

These phishing emails gather personal details and sensitive information which they can later use for fraudulent transactions. As soon as you click the link on the email, your username and password can already be at risk. When you update the form with your personal information, scammers will get hold of your name, date of birth, address, as well as phone number. 

Apart from these, they can also get hold of your sensitive details as soon as you update your billing information, which includes your credit card number, and even the security pin at the back of your card. From there, scammers will already have the ability to make online transactions purchasing various products and services charged to your credit card.

How to Protect Yourself from the Netflix Scam

Go for a Pay TV Plan 

When you subscribe with streaming providers, as well as other online services, you are already putting yourself at risk to phishing scams. If you go for a Pay TV plan instead, you will not have to worry about these. Check out the best Pay TV bundles here.

Nevertheless, there are other several ways on how you can protect yourself from these cybercrimes.

Confirm the identity of the sender

As soon as you receive these types of suspicious emails, make sure to confirm the sender. Inspect the email address by clicking the downward arrow next to the sender’s name. A real email from Netflix will never use a personal email account with extensions like @gmail.com, @yahoo.com, or @anotherwebsitename.com.

Do not click any link or open any of the attachments. Instead of clicking the links, you can hover them over with your mouse for you to have a good idea of whether they appear to be accurate or legit. Links should redirect to any page within Netflix’s official website, not to an entirely different website address. 

Report the suspicious email to Netflix

If you’ve been seeing all the red flags as stated above, forward the email to [email protected]

Contact your bank

If it’s too late and you have already entered and submitted your confidential payment information through the fraudulent website, contact your bank or financial institution as soon as possible. Also, you should log in directly to your Netflix account to monitor any suspicious activities. Review your personal information and billing details while you are logged on and make any necessary changes. 

Change your Netflix password

You should always make it a habit to use strong passwords that include uppercase and lowercase letters, as well as numbers and special characters. As much as possible, have a different password on different websites and update your passwords regularly too. 

Be careful all the time

Finally, be wary of emails that seem to push you to act immediately because these are only pressure tactics that scammers often use.

The Bottomline

True enough, the internet paved the way for convenience regardless of whether it is about retail or entertainment. However, you need to ensure your safety and security when it comes to your internet activities because those with malicious intentions have also leveled up the tricks that they have on their sleeves. Rest assured that when you make safety and security a priority as you enter the digital world, you will surely be able to reap the benefits that online transactions can offer.

For any further questions about Netflix plans, Pay TV bundles, and other streaming services, you may contact Compare Broadband at 1300 106 571.