How to determine if you have an active phone line & naked broadband options

  • Check for an active connection by plugging in a phone and checking for a dial tone
  • Alternatively, call a service provider to verify if your line is active or not
  • Naked broadand plans are worth considering if you do not have nor want an active phone line

Chances are, if you don’t know if your phone line is active or not, it probably isn’t.

That’s because if you are not currently paying for a phone service, it is unlikely that you would have active line. One way to verify this is by plugging in the phone line and listening out for a dial tone. Alternatively, if that option isn’t available, you can call a provider to verify if your line is active or not. Telstra is always a good place to start and you can contact them on 13 22 00 or use their 24x7 chat to chat one of their helpful staff. 

One reason why you might want to find out if your phone line is active is because your area does not support NBN and you’re weighing up a regular ADSL connection, which requires paying for an active phone line with naked broadband, which does, to see what option is better. Naked DSL is usually only available in metro area and usually have setup fees to activate the phone line if one does exist at the property. 



If that is the case, to connect to a Nake DSL broadband plan we have two available from TPG both come at monthly cost of $49.99 with a data allowance of 50 GB (25gb on-peak/25gb off-peak). The ajor difference between these two plans is the contract length, with a 6-month commitment and an 18-month commitment on the second one. So what is the difference between the two? Well if you commit for the longer time, your initial set up costs reduce by $50 for the longer period. If you are interested in signing up to this feel free to call 1300 211 325.