- Exetel is one of the internet providers in Australia that offers a fast and reliable connection. It is one of the leading providers in the country and has received positive reviews from customers.
- The company provides a wide range of services, including broadband, mobile, and VoIP. Exetel has been operating for over 15 years and is a subsidiary of iiNet Limited.
- Read on if you are wondering how long does Exetel take to connect. In this article, you will find:
Exetel is one of the internet providers in Australia that offers a fast and reliable connection. It is one of the leading providers in the country and has received positive reviews from customers. The company provides a wide range of services, including broadband, mobile, and VoIP. Exetel has been operating for over 15 years and is a subsidiary of iiNet Limited. Read on if you are wondering how long does Exetel take to connect.
What is the average wait time to be connected?
The average time it takes for Exetel to connect is about two weeks. This includes the time it takes for the company to process your application and install the equipment. Once your application has been approved, you will be contacted by a representative from Exetel to schedule an installation date. The installation process usually takes around two hours. After the installation is complete, you can use the internet immediately.
How can I speed up the process?
If you are in a hurry to get connected, you can do a few things to speed up the process. First, ensure that you have all the required documents and information ready before applying. This will help to expedite the application process. Some requirements you have to prepare include your ID, proof of address, and credit card details.
You can also try to schedule an installation date that is convenient for you. Keep in mind that the busiest times for installations are usually weekends and holidays. In this case, you can try to schedule your installation for a time when fewer people are scheduled for installations. This will help to reduce the amount of time you have to wait. You can also contact Exetel customer service and request an installation date sooner than the average wait time. This will increase the chances of you getting an earlier installation date.
What are some of the benefits of using Exetel?
Many benefits come with using Exetel. One of the main benefits is that you can get a fast and reliable connection. Exetel also offers a wide range of services, including broadband, mobile, and VoIP. Broadband speeds on Exetel start at 100Mbps, which is perfect for streaming and gaming. The company also offers competitive pricing for its services. You can also get discounts if you bundle multiple services together. Exetel is an excellent choice for those looking for a fast and reliable internet connection.
Another benefit of using Exetel is that the company has been operating for over 15 years. This means they have a lot of experience and can provide quality service. They have a proven track record of delivering quality service to their customers. In addition, Exetel is a subsidiary of iiNet Limited. This gives them the financial stability to provide quality service for their customers. Exetel is an excellent choice for those looking for a fast and reliable internet connection.
What if I need to cancel my service?
If you need to cancel your service, you can do so by contacting Exetel customer service. The customer service team is available 24 hours a day, seven days a week. You can also cancel your service online through the Exetel website. In terms of the latter, ensure your account number and password are ready, as you will need them to log in. After logging in, go to the “My Services” page and click on the “Cancel Service” button. You will then be prompted to explain why you are cancelling your service. Once you have provided a reason, your service will be cancelled, and you will no longer be charged. It is important to note that you will not be able to reinstate your service once it has been cancelled.
Can I get a refund?
If you cancel your service within the first 14 days, you will be eligible for a full refund. This is because Exetel offers a 14-day money-back guarantee. If you cancel after 14 days, you will not be entitled to a refund, but you can still cancel your service without incurring any fees. Unlike other providers, Exetel does not charge any cancellation fees.
How long does it take to get my refund?
If you are entitled to a refund, Exetel will process your request within five to seven business days. The refund will be credited to your credit card or bank account. Please note that it may take up to 30 days for the refund to appear on your statement. This is because the refund process involves both Exetel and your bank.
What are the other fees?
There are no other fees associated with Exetel services. The only exception is if you cancel your service after the 14-day money-back guarantee period. In this case, you will be charged a $99 early termination fee. This is because you will be required to pay for the cost of the equipment that was installed in your home. Other than that, there are no additional fees that you need to worry about.
Exetel is an excellent choice for those looking for a fast and reliable internet connection. It is one of the leading internet providers in Australia and offers a wide range of services. If you wonder how long Exetel takes to connect, the answer is about two weeks. This includes the time it takes for the company to process your application and install the equipment. For this reason, more and more people are choosing Exetel as their internet provider.
If you are still unsure if Exetel is the right provider for you, we suggest you read some of the reviews that other customers have left. You can find these reviews on the Exetel website or independent websites. After reading the reviews, we are confident that you will decide to switch to Exetel.
Why not contact Exetel today and find out more about their services? The customer service team is available 24 hours a day, seven days a week, and they would be more than happy to answer any of your questions.
Otherwise, do you have any questions about Exetel? Comment them below!