Customers rate Internode as the ISP star
Internode customers have awarded the Internet Service Provider (ISP) with a five star rating in a customer satisfaction survey.
The survey, commissioned by Canstar Blue, found that out of the ten leading ISPs, Internode was the only provider to receive the highest possible score.
Customers rated their ISPs in terms of price, speed, reliability, support, billing, download quota and value for money.
iiNet, iPrimus and Westnet also scored well on the survey, earning an overall rating of four stars each.
Discount internet providers Dodo and TPG earned themselves three stars each. Optus also earned three stars in all categories apart from the download quota category.
Canstar Blue said in a statement: “Internode has won the inaugural Most Satisfied Customers – Broadband ADSL award.
“Clearly popular with its customers, Internode led the field in nearly all criteria, including overall satisfaction, speed, reliability of service, billing and download quota value for money.”
Internode has recently released new 'T-shirt Plans', which are available now to new and existing customers.