Most internet providers will supply you with multiple email addresses as part of your broadband package. If you intend on using an email address given by your broadband provider, you should make sure it comes with sufficient anti-virus and spam-filtering software.

When you change from one internet provider to another, unfortunately you won’t be able to take your email address with you (you’ll only be able to forward your current emails to a new address). This can become an annoyance if you need to change providers, so it may be worth considering using other free email services such as Gmail of Hotmail instead. You can still use software like Outlook Express or Apple’s Mail program to manage your emails, folders and settings.

Clearing up the jargon: what’s the difference between POP and IMAP?

Most users access their emails with POP. The difference? IMAP keeps mail on your ISP’s server (or whoever is hosting your email addresses), whereas POP downloads the emails onto your computer. So if you use POP, when you access your emails via Webmail you’ll only see new emails (and not any folders you have created on your email client software). IMAP is the preferred method if you want to sync your email client with your webmail. This way you won’t have to read and sort through your mail twice – the two spaces sync together.


TPG offers 20 email accounts for all of their ADSL and ADSL2+ broadband customers. Users with a TPG email account will have the suffix Customers can check their inbox wherever they have internet coverage.

Your email addresses with TPG are “POP3” email accounts, and allow the following features:

•    A ‘sent items’ folder will save your sent messages for a short period of time, in case you need to refer back to it later on.
•    All emails older than 45 days will be deleted automatically on a POP3 account. Users have the option to upgrade to a TPG IMAP account for $40 per year, and receive 2GB of email storage.
•    You’ll be able to create your own folders to ensure your emails are organised and easy to find later on. Each folder can hold up to 40MB of emails.

If you want easy access to your TPG emails, you can always use a program like Outlook Express to access your inbox and create new emails. Otherwise you can access your emails from the virtual “TPG Post Office.”

Call us at Compare Broadband on 1300 106 571 to find out more about TPG’s email services.


Internode provides customers with up to five email accounts with any internet plan. If you use email through Internode, your address will end with

Your Internode email account can be accessed on any computer with an internet connection and a standard email client (POP or IMAP) or via Internode webmail. The following features are included with your email account:

•    Internode will scan your incoming emails to ensure they’re not infected with any nasty viruses. If they are, the Internode virus checker will block them for you.
•    Each email that arrives in your inbox will be given a ‘spam rating.’ If the rating is above a certain threshold (which you can nominate), the message is sent to a ‘quarantine area’ rather than directly to your inbox.
•    You can set-up an “auto-response” with your account for times when you won’t have access to your email account. An auto-response could read something like: “Mr Smith is currently away and therefore won’t be able to respond until Tuesday 13/5. For urgent inquiries please call...”
•    Internode offers Secure Email at no extra charge and means that the information travelling between your mail client and Internode's servers is secured using SSL encryption, the same encryption system that is used for secure web pages. This is especially important if you use a lot of public Wi-Fi hotspots to check your mail.
•    Each email box can store up to 1GB of data. Emails can be sent with attachments as large as 10MB.

Call us at Compare Broadband on 1300 106 571 to find out more about Internode’s email services.


iiNet customers can access up to 10 iiNet email accounts which feature premium anti-spam and anti-virus solutions. Spam filtering technology is delivered to you via Symantec Brightmail, who makes the promise of only one in every million email messages being incorrectly filtered. Your iiNet email address will end with

Call iiNet on 1300 106 571 to find out more about their email services.


You’ll have access to up to five iPrimus email accounts, with the ability to forward your emails to another address. iPrimus will lend you 10MB of e-mail space, and each email has a limit of 2MB (including any attachments). Your emails on your iPrimus account will stay on the server for up to 90 days. Your iPrimus email address will end with or

Call iPrimus on 1300 137 794 to find out more about their email services.