• Network congestion is a factor that slows down your NBN Connection.
  • Your chosen NBN Plan speed may not be sufficient for your internet activities.
  • The farther you are from the node, the slower your internet connection may tend to get.

Having a fast and reliable internet connection is a necessity, which is why the NBN project emerged. Through NBN broadband, it is expected that every home in Australia will have the opportunity to enjoy a fast and steady internet connection that is important for different kinds of activities. 


However, there are instances wherein your connection may fail you and this can be attributed to some reasons cited below.



Reason #1: Network Congestion

One of the primary reasons why you may have a slow NBN connection is due to network congestion. This is particularly true during the peak hours when most people try to connect to the internet. More often than not, this happens in the evening when everybody is already at home after work. In this case, several users are trying to stream shows, download files, or play online games simultaneously.


What you can do

In case you frequently experience having your NBN running slow during the peak hours, what you can do is to perform a speed test to check whether your provider is living up to their promise of the typical evening speed they have published for the plan that you acquired.

If not, and you have opted for a no-contract plan, then there is always the option for you to change providers. However, when your connection doesn’t seem to improve regardless of your provider, then you may need to look into other reasons why your NBN connection may be running slow.


Reason #2: Plan Speed

Another reason why your NBN connection may be running slow is because of your plan speed. There are various speed tiers when it comes to the NBN network, ranging from the basic speed to the ultra-fast speed. The speed that you need depends on the activities that you are usually doing over the internet.

For instance, if you are merely surfing or logging into your social media account and you live alone, then a plan in the basic speed tier will be sufficient for you. On the other hand, for larger households with several users streaming simultaneously, then a plan in the higher speed tier is necessary for your home.


What you can do

If you acquired a plan in the fast speed tier and you are not getting the speed that you need, then it is best for you to raise this concern with your provider. Otherwise, you always have the option to upgrade to a faster speed tier. In this way, you will be able to access the internet via the NBN without any speed issues.


Reason #3: Distance from the Node

Finally, there is also the distance factor wherein the farther you are from the node, the slower your internet connection may tend to get. This is true for those whose underlying NBN technology is Fibre to the Node (FTTN). This can be attributed to the fact that the NBN signal is carried from the node to your home via old copper wires. The farther that the signal has to travel through the wire, the greater the chance for the speed to degrade accordingly.


What you can do

In case you deem that your connection to the node is the reason behind your internet connection issues, then perhaps you can consider going for mobile broadband or home wireless broadband instead. This is one of the most viable solutions to your problem particularly if you cannot acquire a good fixed-line connection.


The Bottomline

There are various reasons why your NBN connection is running slow. Apart from network congestion, it can also be due to the speed tier of your plan, as well as your distance from the node. There are various other connection issues that may affect the speed of your NBN as well. Rest assured that for each of these, there will always be a fix or a remedy that you can try.