• Can I Use My Existing Modem?
  • What Type Of Modem Do I Need?
  • Do I Need A Router?

The NBN network is swiftly becoming the preferred broadband internet service in various areas in Australia. One of the most common questions among those who have switched or are thinking of switching to this service is whether they would need a new modem for NBN to work.

The answer is both yes and no.

If you are currently connected to NBN or a broadband service via or Fibre to the Node (FTTN) or Fibre to the Basement (FTTB), you need to switch to a VDSL2 compatible modem. Your service provider should be able to guide you on this and replace your model with a compatible one if needed.

However, if your NBN or broadband service is connected via Fibre to the Premises (FTTP) or if you have a Fixed Wireless connection with a fixed transmitter installed, all you need is a compatible wireless router as both connections use a mounted NTD box.

It’s important to note that there are service providers who will not provide tech support if you’re not using one of their certified modems/routers. The best course of action is to get in touch with your service provider so they can recommend a modem/router based on your needs.