Amazon Fire Stick Not Working? Try These Solutions

  • Restarting your Amazon Fire TV Stick
  • Fire TV Stick only shows a blank screen
  • Your Fire TV app keeps crashing

For the home streaming enthusiasts, another great device to have around at home is an Amazon Fire Stick or what others refer to as the Fire TV. It’s a wonderful companion on your binge-watching sessions, especially if you have an Amazon Prime subscription.

But while the Fire Stick allows you to watch an unlimited number of movies and TV shows as you please, it is not immune to issues here and there. If you are new to the Fire Stick realm, you may not be acquainted with the common problems that users encounter in it. 

Here are a few examples of the most common Fire Stick issues and how to fix them.

 

 

Like any other electronic device, technical glitches happen with the Amazon Fire TV Stick from time to time. But you don’t have to let these issues affect your streaming sessions, especially with these quick fixes that you can try on your own.

Restarting your Amazon Fire TV Stick

The simplest way to restart your Amazon Fire Stick is to unplug it from the power source, wait for a few minutes, and plug it back in. Or you can press and hold the Select and Play/Pause buttons simultaneously to restart the device.

You can also go to Settings, click Device, and press Restart on your Fire TV with the use of your remote. Doing this at least once a day is highly recommended so you can allow the device to reset when not in use.

What to do when your Fire TV Stick has no signal

If your Fire TV says there is ‘No Signal,’ what you can do is check the HDMI port and make sure that it’s working properly by connecting a different device to the port. It would also be nice if you can check the HDMI port for some cuts, which could signal a need for replacement.

Be sure to check that you have an active internet connection as well. If you don’t, you might have to contact your service provider so you can resume your streaming activities.

Fire TV Stick only shows a blank screen

A blank or frozen screen, on the other hand, can be resolved by disconnecting your Fire Stick from the power cord and plugging it back in after a couple of minutes or by disconnecting the HDMI cable that connects the device to the TV.

If you think that the problem could be caused by a power issue, make sure that all the cables are plugged into the power source properly. To eliminate an issue with the Fire Stick, try connecting it to another power source.

Another troubleshooting option is to press the source button on the TV remote and make sure that your TV input matches the name or number of the HDMI port used for the Fire Stick. But if all else fails, consider performing a factory reset on the Fire Stick, getting a new HDMI cable, or replacing the Fire Stick altogether.

Troubleshooting Fire TV Stick remote issues

If it’s the remote that is causing disruptions to your streaming schedule, there are a number of possible reasons that you need to check for. But first and foremost, make sure that the batteries are properly inserted in the remote and that they have sufficient charge.

You also have to check that the remote is correctly paired with the Fire Stick. Keep in mind that the distance between the Fire TV and the remote should be within 30 feet.

Your Fire TV app keeps crashing

When it comes to the constant crashing of the app, you can try deleting the app from the device and reinstalling it. Or you can go to Settings, select Manage Installed Applications, and pick which app keeps on crashing when in use. Click Force Stop and Clear Data.

This should be enough to fix the problem. But if it doesn’t, it might be time to try another app with the same features until it gets fixed on the developer’s end.

Fixing connectivity problems with your Fire TV Stick

Other than the ‘No Signal’ notice, some users also encounter the ‘Home currently unavailable’ message on their Fire TVs. If this happens, it’s likely that there is a problem with your home Wi-Fi network. This will require you to re-connect your Fire TV to the internet, but first, you have to make sure that there is no problem with the network itself.

Try connecting other devices like your smartphone or computer to ensure a stable internet connection or do a quick power cycle on your router. If it’s working and your Fire TV is connected to the correct network, try restarting your device.

If the issue is persistent and you don’t find anything wrong with the network, the placement of the Fire TV could be the culprit. Consider getting a Wi-Fi extender so it can receive stronger signals from its location.

Difficulties in streaming with the Fire TV Stick

Problems in streaming with Fire TV could be caused by insufficient power. To prevent this from happening, always make sure that your device is connected to a wall socket instead of just the TV’s USB port. You might also want to keep the device turned off when not in use and restart it at least once a day.

Buffering issues on the device

Buffering problems, meanwhile, can be fixed by closing all the apps that run on your Fire Stick device. Clearing your cache can do wonders for your streaming and you can do this by going to Settings, clicking Manage Installed Applications, and selecting the app you want to close, then tapping Force Stop and Clear Data.

Try switching off Data Monitoring on your device as well by going to Settings, clicking Preferences, and turning off Data Monitoring.

Last Takeaway

Amazon Fire TV Stick is a great device for home streaming. However, just like other media streaming devices like Chromecast and Apple TV, technical problems are unpreventable. You must be aware of the common issues so you can fix the device and save yourself from repair expenses. But if in the end, your Fire TV is still not working, you need to send it to a qualified technician right away. 

Streaming movies and TV shows is a continually rising trend nowadays. It’s fun and we know how incomplete a day or week becomes when you miss your favourite movie or TV series. For easier access and to avoid the hassle of using a corrupted media streaming device, we recommend getting a Pay TV plan for your home.

Check out Compare Broadband’s listing of the best Pay TV plans in Australia here. Whether you love Netflix, Disney+, Foxtel Now, or Kayo Sports, we can recommend you with the perfect bundle that suits your budget and interests.

Call us at 1300 106 571 so we can talk to you directly. We will be more than happy to help you!

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