Compare the best NBN providers in Brisbane
Discover the best NBN provider Brisbane has to offer. Effortlessly compare NBN internet plans with our user-friendly search tool.
If you’re in Brisbane and you’re seeking the best NBN provider Brisbane has to offer, you’re in the right place.
At Compare Broadband, we’ve made it easier than ever to give you the information you need on the providers that stand out. Check out our guide below, where we've compared all the big NBN players and plans, so you know exactly what's on offer wherever you are.
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Best NBN providers in Brisbane
Brisbane is one of Australia’s largest and bustling cities, home to a huge population with varying internet connectivity needs.
The best NBN provider in Brisbane is easy to find with our help. We’ve compared all the popular options for you to make this decision simpler than ever.
NBN Providers in Brisbane
Every NBN provider offers something different, which can make choosing the right provider for your household complicated.
To break down that decision, we’ve analysed the key factors that matter most. This includes speed, price and what your internet needs are.
Aussie Broadband NBN
Aussie Broadband is renowned for its ultra-fast NBN speeds, reliable connection and friendly customer service. It offers plans with download speeds of up to 1000Mbps, making it one of the fastest providers in Brisbane as per the September 2023 ACCC report.
Pros |
Cons |
Variety of speed tiers |
Slightly more expensive than other plans |
100% Australian customer support |
|
Options for gamers and seniors |
Its prices vary depending on the speed you choose, but you can expect to pay anywhere from $60 - $100 per month.
Belong NBN
Belong is a small NBN services provider that offers a range of NBN plans to customers in different parts of the country, including Brisbane.
Pros |
Cons |
Carbon neutral options |
Customers need to pay upfront for modem on some plans |
High download speeds |
Customer support options aren’t the best |
Focused on flexibility |
Belong's NBN plans are designed to cater to a variety of customer needs and budgets, with a focus on affordability and flexibility.
Dodo NBN
Dodo is a Melbourne-based internet NBN provider that offers a variety of NBN plans to customers across Australia, including Brisbane.
Pros |
Cons |
Energy bundling options |
Does not offer typical evening speeds for NBN 100 or 250 |
Most plans offer sign-up discounts |
|
BYO modem options |
Dodo is known for its competitive prices and no-contract options, so it is popular for flexible and affordable internet plans.
Exetel NBN
Exetel Broadband is a fully Australian-owned internet service provider with an excellent range of broadband plans for its customers.
Pros |
Cons |
Affordable options |
30-day notice period required to cancel |
Selected plans offer bundling |
|
5 free speed boosts per month |
As per the ACCC report, Exetel is one of the most reliable NBN providers in terms of average typical evening speed during all hours. It offers plans with download speeds of up to 1000Mbps and are renowned for their reliable connections and friendly customer service.
More Telecom NBN
More Telecom is an Australian-owned internet service provider NBN plans known for being affordable.
Pros |
Cons |
CommBank customers get 30% off for 12m |
Expensive modems |
Typical evening speeds close to the maximum |
|
Home phone bundles available |
More Telecom offers a variety of speeds and data allowances to choose from, and the plans are flexible and easy to manage.
Optus NBN
Optus offers a variety of highly reliable speed tiers and month-to-month and contract options. Optus also has exciting features with its NBN plans, such as access to Optus SubHub, where you can bring your subscriptions to one place for easy management.
Pros |
Cons |
Optus SubHub access |
NBN 50 and 100 plans are less affordable |
Discounted access to Optus SubHub |
Limited Optus 5G availability |
Impressive typical evening speeds |
Optus also provides the option to bundle an Optus home phone line with its NBN plan, allowing customers to have both home phone and internet services with one provider.
Superloop NBN
Superloop provides a range of NBN plans, from basic broadband to high-speed plans for homes with multiple users and heavy data usage.
Pros |
Cons |
Options to bundle mobile with internet |
No max speeds on any plans |
5 free speed boosts for eligible customers |
|
Refer a friend program |
In addition, the broadband provider offers customers 24/7 technical support and a reliable modem, which is included in the cost of the internet plan.
Tangerine Telecom NBN
Tangerine offers some of the most competitively priced NBN plans, with download speeds of up to 100Mbps and no lock-in contracts.
Pros |
Cons |
Customers get a 14-day risk free trial |
Fewer perks |
Bundling options for mobile customers |
It offers a range of different speed tiers, including NBN 12, 25, 50, and 100, to suit various household needs and budget requirements.
Telstra NBN
Telstra provides high-speed internet plans that focus on speed and reliability. Telstra's plans range from basic plans with a lower speed tier to premium plans with faster speeds and larger data allowances.
Pros |
Cons |
Excellent customer service |
Not the cheapest option |
Mobile bundling available |
|
Flexible payment options |
In addition, Telstra is known for offering advanced features such as premium customer support, flexible payment options, and bundling options for those who are looking for more than just internet service.
TPG NBN
TPG offers low-cost NBN plans with no lock-in contracts so the plans are a popular choice for price-conscious customers.
Pros |
Cons |
No-contract options |
No modem included on NBN 100 |
Mobile bundling available |
|
High typical evening speeds |
Plans are available across a range of speed tiers and TPG also provides customers with the option to bring their own modem. This helps keep monthly costs low, or purchase a modem from TPG at an additional cost.
Compare the best Value NBN Providers in Brisbane
Internet providers typically offer a range of plans from as low as 12Mbps to 1000Mbps. The two most popular plan options are the NBN 50 and the NBN 100.
We've created two tables to show you the best-value NBN 50 and NBN 100 providers in Brisbane, balancing price and speed to help you make a choice.
Best value NBN 50 plans
- Unlimited
- 50/17 Mbps
- Deal: $59.90 for first 6 months, then $79.90 ongoing
- Unlimited
- 50/17 Mbps
- Deal: $59.90 for first 6 months, then $79.90 ongoing
- Unlimited
- 48/17 Mbps
- Deal: $65 for first 6 months, then $79 ongoing
- Unlimited
- 48/17 Mbps
- Deal: $65 for first 6 months, then $79 ongoing
- Unlimited
- 48/17 Mbps
- Deal: $65 for first 6 months, then $79 ongoing
- Unlimited
- 48/17 Mbps
- Deal: $65 for first 6 months, then $79 ongoing
- Unlimited Data
- 50/17 Mbps
- Deal: $65 for first 6 months, then $80 ongoing
- Unlimited Data
- 50/17 Mbps
- Deal: $65 for first 6 months, then $80 ongoing
- Unlimited
- 50/17 Mbps
- Deal: $69.90 for first 6 months, then $89.90 ongoing
- Unlimited
- 50/17 Mbps
- Deal: $69.90 for first 6 months, then $89.90 ongoing
- Unlimited
- 50/17 Mbps
- Deal: $69.99 for first 6 months, then $79.99 ongoing
- Unlimited
- 50/17 Mbps
- Deal: $69.99 for first 6 months, then $79.99 ongoing
These five top providers offer great deals:
- Tangerine has low initial costs and affordable ongoing rates with free setup, unlimited data, and no contracts.
- Exetel offers a budget-friendly $53.99 per month for the first six months, with competitive ongoing prices, no contracts, and unlimited data, saving you $126 in the first six months.
- Superloop provides a similar NBN 50 plan with attractive initial and ongoing rates, unlimited data, and five monthly free speed boosts.
- Dodo matches Superloop's prices for NBN 50 and offers a 50% discount on modems for new customers. You can also bundle your gas and electricity for extra savings.
- Optus offers reliable speeds and a SubHub deal where you save 5% by bundling two subscriptions or 10% when bundling three or more select paid subscriptions.
Best value NBN 100 plans
- Unlimited
- 95/17 Mbps
- Deal: $69 for first 6 months, then $85 ongoing
- Unlimited
- 95/17 Mbps
- Deal: $69 for first 6 months, then $85 ongoing
- Unlimited
- 95/17 Mbps
- Deal: $69 for first 6 months, then $85 ongoing
- Unlimited
- 95/17 Mbps
- Deal: $69 for first 6 months, then $85 ongoing
- Unlimited
- 95/17 Mbps
- Deal: $69.90 for first 6 months, then $84.90 ongoing
- Unlimited
- 95/17 Mbps
- Deal: $69.90 for first 6 months, then $84.90 ongoing
- Unlimited Data
- 95/17 Mbps
- Deal: $70 for first 6 months, then $85 ongoing
- Unlimited Data
- 95/17 Mbps
- Deal: $70 for first 6 months, then $85 ongoing
- Unlimited
- 95/17 Mbps
- Deal: $79.90 for first 6 months, then $94.90 ongoing
- Unlimited
- 95/17 Mbps
- Deal: $79.90 for first 6 months, then $94.90 ongoing
- Unlimited
- 97/17 Mbps
- Deal: $79.99 for first 6 months, then $89.99 ongoing
- Unlimited
- 97/17 Mbps
- Deal: $79.99 for first 6 months, then $89.99 ongoing
- Unlimited
- 100/17 Mbps
- Deal: $80 for first 6 months, then $90 ongoing
- Unlimited
- 100/17 Mbps
- Deal: $80 for first 6 months, then $90 ongoing
- Unlimited Data
- 98/16 Mbps
- Deal: $85 for first 6 months, then $95 ongoing
- Unlimited Data
- 98/16 Mbps
- Deal: $85 for first 6 months, then $95 ongoing
- Unlimited Data
- 100/18 Mbps
- Deal: $89 for first 6 months, then $99 ongoing
- Unlimited Data
- 100/18 Mbps
- Deal: $89 for first 6 months, then $99 ongoing
These are the top five providers for NBN 100 plans:
- Exetel has affordable initial costs for the first six months and offers the best ongoing monthly plan price. You get unlimited data, and there's no contract.
- Superloop provides great value for NBN 100 speeds and throws in five free speed boosts. Plus, it offers a free Amazon eero6+ Wi-Fi router.
- Dodo offers competitive rates, though it reaches 95Mbps instead of the full 100. You can start with a $10 first-month deal before paying the regular $85 per month, or take advantage of reduced rates for the first six months.
- Tangerine also offers NBN 100. It comes with a free connection and unlimited data, although monthly costs are slightly higher.
- Optus maintains solid internet speeds with NBN 100 and offers SubHub deals for added value.
Best NBN provider for typical evening speed in Brisbane
Getting super-fast internet through the NBN can be a challenge, but our comparison tool can help.
Check out the latest ACCC report from September to find out which providers offer the best speed.
Exetel high-speed plans
Exetel stands out as the top performer this quarter, delivering a remarkable 101.9% of peak plan speeds.
With Exetel, you can experience typical evening speeds of:
- 50Mbps on NBN 50 plans
- 100Mbps on NBN 100 plans
- 225Mbps on NBN 250 plans
- 400Mbps on NBN 500 plans.
Discover Exetel's NBN plans and learn how we can help you switch.
Aussie Broadband NBN Plans
Aussie Broadband is known for super reliable internet with a 97% average download speed.
The plans are budget-friendly, starting at $59.99 per month for Basic (NBN 12) with unlimited data and no setup fees. If you want even faster speeds, go for the Premium plan at just $84.99 per month.
Ask our team about Aussie Broadband’s NBN plans.
Best NBN provider for gaming (lowest latency)
Online gaming requires faster internet speeds than streaming videos or music. But, keeping low latency is just as vital for a smooth, responsive, and enjoyable gaming adventure.
Latency is the delay between your actions and what happens in a game. High latency causes problems like lag and can ruin gameplay, especially in fast games.
A good latency (ping) is around 40-60 milliseconds (ms) or lower. Over 100ms, you'll notice gaming lag. The best NBN providers for gamers according to the September ACCC report include:
Superloop NBN Plans
Gamers love Superloop because it offers lightning-fast, low-latency internet with a super-low ping of just 8.3ms, even during peak hours. Plus, it's budget-friendly.
It has a cool Speed Boost option that allows certain customers to ramp up their internet speed (up to NBN 250) for five days every month, perfect for handling hefty game updates.
Ask our team about Superloop’s NBN plans.
Exetel NBN Plans
Exetel is a great choice for gamers because it has low latency, just slightly behind the leader Superloop. This means it's fast and responsive for gaming.
Exetel offers NBN plans with no contracts or setup fees. You can get started for as low as $53.95 per month for Basic (NBN 12) with unlimited data.
If you need faster speeds, there are options up to NBN 500, starting at $54.99 per month for the Basic plan.
Call our team and talk through Exetel’s plans.
Best NBN provider for customer service in Brisbane
Choosing an NBN provider solely because of low prices, a famous name, or promotions may seem appealing. However, it's crucial to consider the quality of service you'll receive.
Although individual experiences vary, you can gauge what to anticipate by checking reviews from existing customers.
At Compare Broadband, we've analysed data from customer review websites to identify the top two providers with the highest customer satisfaction ratings.
Our goal is to assist you in locating the best NBN service provider for excellent customer service in Brisbane.
Tangerine
Tangerine excels in customer service by offering unique benefits. It provides a 14-day full-service trial and offers refunds to dissatisfied customers.
Customer enquiries are efficiently handled through the online account, even for service relocation or cancellation.
In a competitive market, Tangerine distinguishes itself with exceptional value, strong customer support, and outstanding reviews on TrustPilot and Product Review.
Talk to our team about Tangerine’s plans today.
More
Right behind Tangerine, More Telecom also ranks highly for its customer service.
More Telecom provides fast and accessible customer support, with service available throughout the week. You can reach out via live chat or email.
Its 14-day trial option puts it in competition with Tangerine, but what really sets it apart are the outstanding customer reviews.
With impressive ratings on TrustPilot and Product Review, More Telecom is the next best contender for customer service in Brisbane, right behind Tangerine.
Chat to us about More Telecom’s plans.
How to Switch NBN Providers?
Changing to a different NBN provider in Brisbane can be a smart move for improved value, faster speeds, and more dependable service. The process is usually hassle-free, and you don't usually have to reach out to your current provider.
Before making the switch, it's a good idea to review your current contract for any termination fees. Next, get in touch with your new provider, provide your address, and it will take care of the rest. Once the new service is up and running, your old one will be disconnected.
This transition typically takes around 10 business days.
It is also recommended to check with the new provider that all setup fees or charges have been covered before completing the transfer. Following these simple steps will ensure a smooth transition from one NBN provider to another.
Compare NBN Providers with Compare Broadband
In Brisbane, all NBN providers use the same government-owned NBN infrastructure to connect you. Therefore, selecting a broadband provider is about finding the NBN plan that fits your needs.
Compare Broadband makes it easy to research and compare NBN providers and plans. We provide current information about plans, including speeds, contract lengths, and additional features that can improve your broadband experience.
So why wait? Start your search for the perfect NBN plan today.