I would like unlimited broadband either on its own or bundled with landline.
If naked broadband is available I would like more information on how it works and whether it is possible still to use a landline with a separate second phone number that is currently used for a fax machine. I have a phone / fax duet service at present with two numbers on the one line.
28/06/2012
Hi Lenita,
You're a little confused when it comes to Naked Broadband, I see! Naked Broadband is essentially broadband without the home phone, but there are a couple of key misconceptions that come with it when people think about getting it.
Click here for the best Naked DSL plans.
Misconception number one: I will not be paying line rental.
In fact, the copper line that brings your telephone connection into your house is the exact same line that brings your ADSL2+ connection into your house. If you still have ADSL2+, getting rid of your home phone will not free up that line, because you are not paying phone line rental at all – instead you are paying copper line rental.
That means that even if you get Naked Broadband, you won't be saving money on line rental. The provider you sign up with will still be getting hit with copper line rental fees from Telstra Wholesale, and they will need you to pay for them. Naked Broadband is never cheaper than getting a bundle deal – indeed, it is usually exactly the same price or, often, more expensive! It's not entirely clear why it might be more expensive – possibly because of the extra work involved in setting it up (connection fees are also typically higher) or because your provider knows that they're not going to get any unexpected revenue from you in the form of call charges.
Misconception number two: I can now use that phone line for something else.
This is where you seem to have gotten confused. First of all, the important thing to work out is: does my house have two copper (phone) lines? For most people with a dual fax and phone service like yourself, you're still using the same single line, it just has two things working off it (or, if you have internet as well, three things).
When you get Naked Broadband, the provider is in effect tying that phone line off so that even if you plug a phone into the wall, it won't work. Therefore, you will not be able to use that line for a home phone service. However, if you have two lines coming into your house, then yes, you could conceivably get a Naked Broadband connection on one and a home phone connection on the other. I'd have to wonder why you would bother, though, when you could simply sign up for a home phone and internet bundle plan!
I think the best thing to suit you at the moment would be a home phone and bundle plan. Here are two good ones to look into:
TPG's Unlimited ADSL2+ and Home Phone Bundle for $59.99 per month. Call 1300 106 571. Keep in mind if that fax machine is very important to you that TPG won't support a fax machine.
Dodo's Unlimited ADSL2+ and Home Phone Bundle for $59.80 per month. Call 1300 136 793.
If you decide that you do for some other reason want Naked Broadband – maybe for the very slight improvement in speed, or because you're worried someone else will use the phone and rack up a lot of call charges – contact Internode on 1300 106 571. They are able to do Naked DSL at great prices and are particularly famous for their customer service, as they are ranked a customer favourite in Australia.
I hope this helps! If you have any further questions feel free to get in touch with us on 1300 106 571.
Mikaella.
