As a Foxtel subscriber, you're probably enjoying the huge range of channels and entertainment on offer. Whether you prefer entertainment packs or sports packages, Foxtel has something for all tastes. Plus, with the inclusion of broadband services, Foxtel can keep you connected online as well.

When it comes to moving house and transferring your Foxtel subscription, the process is straightforward.

Is it possible to transfer my Foxtel service when I move?

You can relocate your Foxtel service to your new address if Foxtel is available there. To confirm the availability of Foxtel services at your new address, it's a good idea to log into your Foxtel account and chat with the team before going ahead - just in case.

If Foxtel services are not accessible at your new address, Foxtel will disconnect your service and waive any early termination fees if you are still under contract.

How to move your Foxtel

When getting ready to transfer your Foxtel service to a new address, your first step is to reach out to Foxtel directly. You can contact them via phone or through the Live Chat feature on their website.

It's a good idea to do this at least a month before your move so that you have enough time for the transfer process. During your conversation, ask about the possibility of connecting Foxtel at your new house so that you can be sure it’s a possibility.

After confirming that Foxtel is available at your new address, you'll receive details about when your services will be deactivated at your current address and activated at the new one.

Keep in mind that if you have multiple Foxtel services, they may not all be activated simultaneously. On the day of your move, make sure to pack all your Foxtel equipment and cables. If you're not opting for a technician visit, take a look at Foxtel's self-installation guidelines to make the process smoother.

How much is it?

There may be some expenses involved in moving your Foxtel to your new house but the fees vary depending on the type of Move Home transfer you select, and you will receive a breakdown of these charges in advance to avoid any surprises. 

Typically, if you opt for a technician to relocate and set up your TV equipment, there is a standard fee which will be explained to you by Foxtel.

However, if you choose to self-install your current Foxtel TV box at your new location, there is no charge. For Foxtel Broadband and/or Home Phone service, separate connection and activation fees may be applicable

Can I keep watching Foxtel while I move?

You can continue watching Foxtel while you move using Foxtel Go, as this lets you stream your subscribed shows on a mobile device or web browser like Chrome or Safari, without any extra charges. 

Just ensure your device is connected to the internet and remember that data charges may apply, and the availability of shows depends on your subscription.

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If you need support to find a plan that includes Foxtel, or you need assistance with setting up your new broadband connection, contact our helpful team for advice. We’re happy to help.