Knowledge Centre

Guides

Filter by Category
3/09/2024
Gamers: Which Internet speed is best?
You don't need a high download speed to enjoy online gaming. Surprisingly, a 5Mbps connection or faster is sufficient for even the newest gaming consoles. Simple, right? While having a good connection is crucial for online gaming, it's not just about signing up for the fastest Internet available. The key factor you need is low latency, because
Guides
2/09/2024
What makes your Internet connection so slow?
A slow Internet connection can ruin your experience of being online - and there are plenty of reasons why it could be happening.  Before diving into an extensive troubleshooting session or considering a costly technician appointment, we suggest going through this checklist to save yourself unnecessary hassle. Why is my Internet so slow? Numerous
Guides
4/07/2024
Do I need to ask my landlord to install Internet?
Moving into a new home is already a daunting task, but if you're renting, don't forget to arrange your Internet along with your other utilities before settling in.  With remote work and weekend Netflix sessions now the norm for many, having a reliable Internet connection from day one is essential. The biggest question to ask is whether or not you
Guides
4/07/2024
Buying an Xbox on a Telstra plan - what’s changed?
Telstra and Microsoft have previously teamed up to offer something exciting for gamers - especially those who love Xbox. Unfortunately, as of October 2023, Telstra discontinued all Xbox All Access sales - but that doesn’t mean that you can’t get your favourite consoles. Gaming has evolved with new gadgets and technologies, but many find these
Guides
28/06/2024
Kogan Internet plans: What you need to know
Please note: Currently, Compare Broadband does not offer Kogan Internet plans. You can still talk to our team about what’s on offer on 1300 764 000.   Kogan, known for its affordable TVs and bustling online marketplace, also ventures into home internet and mobile phone plans.  Often undercutting competitors by a few dollars, Kogan NBN offerings
Guides
22/04/2024
Moving house with Foxtel
As a Foxtel subscriber, you're probably enjoying the huge range of channels and entertainment on offer. Whether you prefer entertainment packs or sports packages, Foxtel has something for all tastes. Plus, with the inclusion of broadband services, Foxtel can keep you connected online as well. When it comes to moving house and transferring your
Guides
8/04/2024
Your broadband connection: How long does NBN take to connect?
Exciting times ahead as you embark on building or moving to a new home. But before you dive into the details, let's discuss something crucial – getting connected, specifically, setting up your NBN connection for your new place. To answer the question: the time it takes to set up your broadband connection in your new home will depend on whether you
Guides
2/04/2024
NBN moving house tips to transfer your NBN service
Relocating to a new home often comes with a hefty price tag and demands a significant amount of time. From packing and hiring a moving truck to the actual move and subsequent unpacking, there is a lot to get done.  However, even after all these tasks are completed, there's still much to be done, including setting up utilities such as water,
Guides
28/03/2024
How do I get Wi-Fi at Melbourne Airport?
So you've got time to kill at Melbourne Airport. Maybe you've just landed, and you're waiting on your baggage to do the same. Maybe you're on your way out of the country, and you've been hit with a delayed flight.  Well, rather than eat up your own mobile Internet data, why not simply hook up to the Melbourne Airport Wi-Fi? It's free and it’s easy
Guides
28/03/2024
Why isn't my Wi-Fi working?
When your Wi-Fi isn't working, it can be due to different issues like equipment problems or Internet outages.  So... why isn't your Wi-Fi working? The answer is likely very simple and fairly easy to remedy. Your service could be at fault - and that’s where we can help - or it could be any number of reasons that could be simple to fix. If you're
Guides
11/03/2024
How Internet cancellation fees differ between ISPs
Cancelling NBN plans is not typically a top-of-mind consideration for most people. Unless you're relocating far away, the usual course of action is to switch providers without much deliberation. Almost all Internet service providers will offer no lock-in contracts these days, so a cancellation fee is obsolete because there is no contract you have
Guides
8/03/2024
Moving house? How long will it take to get your Internet connected?
When relocating, moving your Internet (and your energy) can feel daunting. Being disconnected, even for a short while, can be a big inconvenience. That's why we've crafted this useful guide to make your move smoother. Keep reading to find answers to your questions about transferring your utilities to a new home. NBN moving house: Our top
Guides
Showing 12 of 51 Articles
Showing 12 of 51 Articles


Best Buys Latest News Hardware/Modems Ask the Expert