How We Work

At Compare Broadband, we’re committed to helping you find the right Internet plan for your needs, and then getting you connected. Here’s how we achieve that goal.

Who is Compare Broadband?

Compare Broadband was founded way back in 2009, at a time when Australian Internet was dominated by Telstra and the NBN was little more than a scribble on the back of a napkin.

With a variety of technologies like ADSL, ADSL2+, cable, and Naked DSL, finding a reliable broadband plan back then was a lot of work, and our aim was to do the hard work for you.

Since the rollout of the NBN was completed, our mission remains the same. Though the decision factors you need to consider when choosing an Internet plan may have changed, we’re still here to help you find the right plan and then get connected.

Compare and connect

Where other comparison services will let you see the inclusions of different Internet plans, at Compare Broadband we go that step further and help you get connected.

Whether you’re moving house, need to get a new connection or just looking for a better plan, our team of experts will work with you to understand your Internet needs to help you find the right plan.

Always free for customers

We believe that choosing the right Internet plan is hard enough, so we offer our service for free to all Australians. We are a business, though, and we may get paid when you connect to one of our partners.

For selecting the right plan, we let your needs take priority. After you’ve entered your requirements, we show you plans from our database sorted by the cheapest plan that meets your needs.

If more than one plan comes in at the same price, we factor in total minimum costs and cost over 12 months to rank plans.

If you have any questions about any plan or provider, our friendly team is ready to take your call and help you find the right plan.

Sponsored placements

From time to time, we may promote certain partners in a prominent place in our comparison tables in a sponsored placement.

To make it completely transparent, these placements are highlighted prominently with the term “Sponsored”, and appear visually different to our regular results.

If you have any questions about our results, speak to one of our friendly team members today.


How many plans do you compare?

Since the arrival of the NBN, there are more Internet providers than ever before, which all offer very similar plans. Rather than trying to compare every plan on the market, we have a much more focused approach to Internet plan comparison.

We actively strive to have a panel of at least 10 different providers live at any given time, as well as key offerings from leading non-partner ISPs to ensure a robust comparison reflective of the current market.

This means we have a database of hundreds of plans to choose from, across a range of speed tiers, connection types and fibre networks.

Please note that we don’t compare plans from all providers, nor all plans from the providers we do compare.

How do you decide what plan is best?

When it comes to offering comparison tables on the website, we rank the plans by price, starting at the cheapest. In order to get the best results for your particular situation, we recommend you fill in your details so we can find the right plans for your address, household size and speed requirements.

In many cases, the cheapest plan may not be the right option for your needs, so we typically show a range of results, starting with the cheapest, so you can decide for yourself. Alternatively, our team of experts can talk you through choosing the right plan.

What other services do you provide?

Our team is committed to assisting you in taking the difficulty out of getting your home connected. Besides Internet services, we can also help you compare and connect your electricity and gas plans.

Our values

Our purpose at Compare Broadband is to set Aussie homes up right. We strive to take care of the things they need but don't want to deal with, saving them valuable time, money and stress.

To achieve our purpose, we abide by these three core values:

Better's a no brainer
Better's a no brainer

Improvement never ends

We know our stuff, back ourselves and always push things further to be better for people.

Enjoy the ride
Enjoy the ride

Today should be a good day

Making life simpler, more rewarding and more fun is better for everyone.

Good night's sleep
Good night's sleep

The right way is the only way

Clear, honest and fair, we do what's right by each other, our customers and the community.