Known for their cost-effective NBN Internet plans, Tangerine delivers value without overwhelming tech jargon or hidden fees. If you’re after a no-frills internet provider without the extra perks, then Tangerine NBN and mobile plans could be for you.
Tangerine has grown significantly since 2013, thanks to its focus on customer-oriented services and competitive pricing. This provider also uses Telstra’s 5G, 4G and 3G mobile networks and Vocus infrastructure for its NBN service. Tangerine also offers mobile phone plans, including SIM-only options.
Despite lacking extras, the 14-day satisfaction guarantee and extensive support options make Tangerine worth considering for your unlimited data needs. Start comparing Tangerine plans through our broadband comparison tool below. Simply enter your address and get a glimpse of the available NBN plans in your area. We can not only compare Tangerine plans, but we can also connect you to a service.
For enquiries about Tangerine Telecom plans call 1300 767 058
Tangerine Telecom is an NBN provider offering internet plans in Australia since 2013. Starting as a vision by the enterprising Branson Brothers, Andrew and Richard (not the Virgin Richard but possibly equally as entrepreneurial), the company has become one of the largest privately owned telcos. Tangerine NBN Internet plans and SIM-only mobile services have made their mark, thanks to the company's competitive pricing, straightforward plans, and customer-focused approach.
Tangerine stands out in the market with a strategy to provide cost-effective plans without the restrictions of lock-in contracts. The company's mission extends beyond providing quality NBN plans. Their partnership with Greenfleet demonstrates their commitment to climate action through native reforestation, offsetting their carbon emissions. Also, they are a brand ambassador of the Pancare Foundation—a non-profit organisation supporting cancer patients.
Despite being value for money, Tangerine might not be the right fit for everyone. Particularly for those seeking extremely fast speeds, the NBN 100 plans have been reported to be slower than other providers. However, they offer a 14-day satisfaction guarantee. This allows unsatisfied customers to cancel their plans and receive a refund on plan fees in the first fortnight.
Moreover, there’s a BYO option for Tangerine’s NBN plans. You can also purchase a modem from them if you don't have one.
Tangerine offers cheap NBN plans to cater to a variety of consumer needs. Their approach is transparent and flexible—with unlimited data and no standard lock-in contracts across all offerings. The price point of their NBN 25 and NBN 50 plans makes them competitive with other cheap NBN providers.
The 'Value' plan (NBN 25) is the entry-level option at Tangerine. Priced at $44.90 per month for the first six months (then $59.90 ongoing), it provides a typical evening speed of 25mbps. This makes it suitable for light internet users who primarily surf the web, check emails, or stream content on one device at a time.
Next, the 'Value Plus' plan (NBN 50), priced at $54.90 per month for the first six months (then $69.90 ongoing), offers a typical evening speed of 50mbps. This speed tier is ideal for medium to heavy users who engage in higher-bandwidth activities including HD streaming, online gaming, or video conferencing. It's also suitable for households using multiple devices.
The 'Speedy' plan (NBN 100) is a viable choice for heavy internet users or large households with many connected devices. Priced at $62.90 per month for the first six months (then $89.90 ongoing), it offers a typical evening speed of 92mbps, enabling a seamless experience even during peak hours.
The 'Superspeedy' plan (NBN 250), priced at $89.90 per month for the first six months (then $109.90 ongoing), also offers a typical evening speed of 92mbps. And if you want maximum speed, they offer 'Ultraspeedy' plan (NBN 1000) which has a typical evening speed of 1000/50mbps. Priced at $109.90/month (first 6 months, $129.90 ongoing).
Tangerine's 14-day NBN trial is available to new customers allowing you to cancel your NBN plan without penalty if you're unsatisfied with your service. Tangerine also offers industry-leading technical support seven days a week, further underscoring its commitment to customer service.
Another standout feature of Tangerine's plans is the option to bring your own modem or purchase one starting at $179.90. This flexibility, coupled with the company's quick process to activate NBN services, ensures that setting up your connection is as smooth and hassle-free as possible.
A $50 referral bonus is also offered, a nice incentive that benefits both current and new customers.
Tangerine has a Fixed Wireless NBN plan for those who may not have access to traditional fibre-based NBN. This service is built for homeowners looking for a new broadband connection, particularly in areas with limited conventional connectivity options.
The Fixed Wireless Plus Broadband Plan is available at $54.90 monthly for the first six months, then priced at $69.90 ongoing. As with other Tangerine NBN Plans, fixed wireless also includes unlimited data and no lock-in contract, offering the flexibility to change plans as your needs evolve.
A prominent feature of this plan is the typical evening speed of up to 75 Mbps. Such speeds can accommodate households with moderate to heavy internet usage, enabling tasks such as HD streaming, online gaming, and video conferencing, even during peak hours.
Moreover, the fixed wireless plan would be particularly beneficial for those who require stable connections in areas where a traditional NBN service is not accessible.
Tangerine's eero Secure is a premium, security-focused subscription service designed to augment the internet security provided by their NBN service. It comes with an array of features aimed at creating a safer, more secure, and customisable online experience for all users on your home network.
For homes of 1-2 bedrooms, the eero 6+ with one Wifi device is an optimal choice. Priced at $159.90, it is suitable for FTTP, FTTC, HFC, and Fixed Wireless connections, and offers an easy set-up process. For larger homes of 3-4 bedrooms and up to 280m², consider the eero 6+ with two Wifi devices for $299.90. Lastly, the eero 6+ with three Wifi devices comes at a cost of $429 which is great for homes with 5-6 bedrooms.
All the eero 6+ options operate on the advanced Wi-Fi 6+ protocol. It includes an eero secure subscription free for a year ($2.99 per month per account ongoing).
One notable feature of eero Secure is its Internet Backup capability. During an internet outage, this feature allows you to switch to an alternative connection, such as a mobile or phone hotspot. Once your Tangerine NBN connection is restored, the system automatically switches back, demonstrating a level of intelligence in maintaining seamless internet coverage.
To further safeguard your Tangerine NBN connection, eero Secure provides active threat protection. It proactively blocks access to malicious sites and shields your connected devices from potential malware.
For families, eero Secure's content filters and Block & Allow functionalities are particularly beneficial. Parents can control what content is accessible to their children, effectively blocking inappropriate content.
Eero Secure also comes with ad blocking. This feature aims to improve your online browsing experience by eliminating numerous intrusive ads that may disrupt your online activities.
Setting up is easy with the eero mobile app. After activating your eero Secure subscription, you can easily download the app and follow the prompts.
In terms of support, eero Secure operates at the account level. It provides protection to all users connected to your home eero network. This makes it an excellent solution for families or shared households.
Lastly, eero Secure provides valuable insight into your household's historical network usage and performance. This allows you to see who's consuming the most data and track your usage over time, giving you more control over your Tangerine NBN service.
Tangerine Telecom offers a Home Phone Plan as an add-on to their NBN service. This plan allows users to make and receive phone calls over the Internet. Customers can enjoy various benefits for a monthly fee of $10, including line rental, local calls, national calls, and calls to Australian mobile numbers.
Customers must be subscribed to any Tangerine Telecom NBN plan to take up a home phone plan service. You will also need a compatible IP handset or an analogue telephone adapter (ATA). It's important to note that the Home Phone Plan is only available to customers with an active Tangerine NBN internet service.
While this phone service allows for phone calls, it may not be suitable for those who require uninterrupted service during power outages or access to 000 emergency services. Priority Assistance is also not available with this plan.
The plan includes line rental and calls between Tangerine Telecom NBN Phone services and local and national calls, and mobile. However, it excludes calls to 13/1300 numbers, international destinations, and premium rate services like 1900 calls.
All Tangerine Telecom plans, including the Home Phone Plan, are subject to the Tangerine Telecom Fair Use Policy.
Tangerine Telecom's SIM Only Mobile Plans and Mobile Broadband Plans allow consumers to find a mobile solution that fits their lifestyle and connectivity needs.
Tangerine's SIM Only Mobile Plans are perfect for those who want to keep their existing handset and need a cost-effective and feature-rich plan to pair with it. These plans offer the flexibility of no lock-in contracts, appealing to those who may want to switch plans or providers regularly.
Starting at $19.90 per month for the 10GB plan, these 4G SIM plans offer unlimited standard calls and SMS within the country, perfect for those who frequently make mobile calls or send texts. All plans have a data banking feature, allowing unused data to roll over into the next month. It represents value for money by allowing customers to use unused data later.
Higher tier plans, such as the 32GB and 42GB plans, even come with a bonus data offer for the first six months. For those who frequently utilise mobile data, this can provide significant additional data at no extra cost. These plans also include calls to the top 15 countries, adding value for users who make regular international calls.
For users looking to enjoy the benefits of the fifth-generation mobile network, the 5G SIM plan offers 120GB for $54.90 per month. This plan features higher download speeds, capped at 250Mbps on both 4G and 5G, offering faster and smoother connectivity.
Tangerine's Mobile Broadband Plans might be an ideal choice for individuals seeking an internet connection on the go. These data-only SIM plans provide an internet connection without the need for a fixed-line connection, making it perfect for those who are often travelling or working remotely.
At $59.90 per month for the first six months ($64.90 ongoing), the 400GB Mobile Broadband Plan has ample data for most users. Like the SIM-only mobile plans, it also features no lock-in contract and download speeds capped at 250Mbps on 4G and 5G.
If you're in need of a device to pair with your data-only SIM, Tangerine also offers the Inseego 5G Mi-Fi M2000 and the Inseego 5G Indoor Router FX2000. This makes getting connected simpler, whether travelling within the country, working outdoors, or relaxing in a local cafe.
Tangerine Telecom has multiple support options to assist both existing and new customers. Existing customers can access the customer portal to manage their service, submit billing inquiries, and contact the technical support team. Live Chat and WhatsApp are also available for real-time assistance.
For new customers, Live Chat and WhatsApp are the primary avenues for reaching out to Tangerine's Sales Team. Additionally, leaving a message through the website will ensure that the inquiry is forwarded to the appropriate team.
While Tangerine is a smaller NBN provider, they strive to provide adequate support options. Customers can reach out via phone, email, online chat, and social platforms.
Tangerine's website further features extensive troubleshooting FAQs to assist customers, including an NBN Network Status tracker. These resources aim to address common issues and provide self-help solutions.
CUSTOMER SERVICE
Tangerine Telecom stands out as a top choice for NBN due to its value for money. Here's why Tangerine NBN plans are a great choice.
When it comes to choosing the right NBN plan, Compare Broadband is here to simplify the process and help you find the perfect fit and get you connected quickly. Our easy-to-use broadband tool above allows you to compare Tangerine NBN plans available in your area. You can filter results according to data allocation, maximum download speeds, and plan fees. You can also compare Tangerine Telecom with other NBN providers to see which one best caters to your requirements.
We can help you sign up for an NBN plan as well. You can call our team directly or through the live chat service at the bottom of the page. Our experienced advisers are ready to assist you and provide a free broadband consultation.
With a Google review rating of 4.6 and TrustPilot rating of 4.8, we are a trusted platform for homeowners and renters seeking a new broadband connection. Contact one of our Compare Broadband advisers today at 1800 061 200 for a free broadband consultation. Let us help you find the perfect Tangerine NBN plan and get you connected with the best value and service available.
Yes, Tangerine Telecom is an Australian-owned telecommunications company.
Tangerine's 4G mobile plans use parts of the Telstra Mobile Network—which covers 98.8% of the Australian population with 3G and 97.9% with 4G. Tangerine's 5G mobile plans use parts of combined Telstra's 5G, 4G, and 3G mobile networks.
Tangerine offers a range of NBN speed tiers to cater to different needs. They provide NBN 25, NBN 50, NBN 100, and NBN 250 speed options. These speed tiers determine the maximum download and upload speeds you can experience on your NBN connection. Whether you need basic internet usage or require faster speeds for streaming, gaming, or working from home, Tangerine has a suitable NBN speed tier to meet your requirements.
The timeframe for getting connected with Tangerine NBN can vary depending on several factors. Generally, the process takes around 2 to 3 weeks from the time you sign up. This includes the time for NBN installation and activation, which is typically handled by NBN Co. You can contact us at Compare Broadband to help you get signed up for a Tangerine internet plan.
Yes, Tangerine offers unlimited data on all of their NBN plans. You can enjoy unlimited data usage without worrying about any data caps or additional charges.
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