Seniors Internet Plans and Deals

Discover the best NBN plans and compare home phone and internet bundles for pensioners.

Compare Broadband compares plans from the above providers and can connect you with our participating providers. Not all plans available from these providers are compared by Compare Broadband and depending on your location or service availability not all plans may be available to all customers.

When it comes to choosing the best NBN plans for seniors and pensioners, it's not always about getting discounts or which NBN providers have the cheapest internet deals. It's more about understanding which offers provide the best value. 

Although senior discounts in the telco sector are not as common as in retail or entertainment, it doesn't mean that you won't be able to find the best NBN plan at an affordable price. Don't hesitate to call us on 1300 106 571, and we can advise you on the best internet plan and provider.

  • Get a plan that suits your lifestyle
  • Don't pay for speed you don't need! Find the best plans for pensioners below.
  • Compare the best seniors NBN plans, bundle plans, month by month plans, and more.

Last updated 08/03/2024
Tangerine Telecom broadband provider logo
Broadband Only
25 Mbps Typical Evening Speed
Month to month
for first 6 months, then $64.90 ongoing
Min total cost $49.90
View breakdown

Results explained

Compare Broadband cannot guarantee that all plans or providers shown will be available at your property address. Connection and plan availability will need to be confirmed by the internet service provider. Additional charges may apply for non-standard connections.

Selecting the best internet plan for seniors and pensioners is not just about finding the cheapest deals or getting discounts. It’s more about finding which plan delivers the best value. While senior and pensioner discounts are less common with telcos than retail and entertainment businesses, that doesn’t mean you can’t get a fast internet plan for an affordable price. 

If you’re struggling to decide which plan is best for you or your elderly loved ones, you’ve come to the right place. We will help you narrow down your options, provide you with much-needed information, and find the right internet plans that suit your budget and requirements.

Home Phone and Internet Bundles for Seniors and Pensioners

Maintaining strong social connections is vital for the overall well-being of seniors, impacting their mental, emotional, and physical health in profound ways. Research consistently shows that seniors who actively engage with their social circles tend to experience a higher quality of life and are less prone to serious medical conditions. 

Staying connected often means leveraging the internet to communicate with loved ones, a particularly crucial lifeline for seniors who are more vulnerable to illnesses such as COVID-19. However, the importance of internet access for seniors goes beyond socialising; it also grants them access to essential services like online payments, health monitoring, and safety and security resources.

Although many seniors are gradually becoming more adept with technology, their internet usage needs typically differ from those of younger generations. For most seniors, a reliable internet connection that facilitates activities such as checking emails, keeping in touch with family, or engaging in light online entertainment suffices. Additionally, a home phone line bundled with their internet plan can offer added convenience and accessibility.

When selecting a home phone and internet bundle for pensioners, it's crucial to consider their specific usage patterns and needs. Pensioners typically do not require high-speed, unlimited data plans. Instead, prioritising a stable connection without unnecessary premium charges is more prudent. Some providers offer plans with minimal or no setup fees and affordable equipment, which can be particularly beneficial for seniors on fixed incomes.

Given the limited number of plans tailored specifically for seniors, the focus when comparing senior internet plans should be on finding options that are straightforward, dependable, and budget-friendly. Fortunately, there are several choices available. When seeking the most suitable internet plans for elderly loved ones, consider the following criteria:

  • Good customer service: Look for a telco with a reliable support team that seniors can easily reach in case of emergencies.
  • Fair pricing: Opt for well-priced plans that offer genuine value, avoiding providers that offer cheap rates but lack adequate after-sales support.
  • Transparent pricing: Choose plans with no hidden fees, ensuring transparency in billing and service terms.
  • Inclusive calls: Many seniors prefer using traditional phone lines, so look for plans that include phone calls as part of the package.
  • Avoid overly light plans: Sometimes, it's more practical to choose a plan with more data than needed to simplify usage and avoid overage charges.

Do pensioners get discounts on Internet plans?

While not all NBN providers offer senior discounts, this doesn't mean that you won't be eligible for an NBN connection at a fair price. Aussie Broadband, Telstra, Westnet, Flip, and 10Mates offer special NBN packages for pensioners that include phone calls.

Start comparing different plans through our search engine or call our hotline. Our experts are always on the line ready to help you with any questions.

Seniors NBN Plans

The right internet plans for seniors should provide a reliable connection and has a good amount of data. At Compare Broadband, we’ve analysed and gathered information on the best NBN plans for seniors. Here are some of the best and cheapest internet deals you can find from major providers.

Best Internet Plans For Seniors

Tangerine Telecom broadband provider logo
Tangerine Telecom Value Broadband Plan
  • Unlimited
  • 25/8 Mbps
  • Deal: $49.90 for first 6 months, then $64.90 ongoing

Comparing Internet Plans for Seniors and Pensioners

There are three factors to consider when comparing internet plans for seniors and pensioners.


Seniors ‌use the Internet for entertainment and communication purposes. They don’t need huge amounts of data.

Check the last internet bill and see how much data they’ve actually consumed. This should give you a better view of how much data they need.

Data consumption may also vary if they’re living with other family members. If that’s the case, you may need a plan with faster speed or more data allocation. 


A good senior internet plan balances speed, data, and price. If you prefer making standard phone calls, it would be sensible to choose a bundled plan. Home phone and internet plans are the most cost-effective option if you want to keep both services.


With the arrival of the NBN, speed became a factor in finding the best NBN plan for seniors. The faster the speed, the more expensive the plan.

If you need to stream entertainment services, consider a plan with a minimum download speed of 25Mbps. If the NBN connection is barely used for accessing the Internet, a 12Mbps plan will suffice and let you make phone calls when bundled.

If you need help in finding the best internet plan for seniors, call us at Compare Broadband today. Our friendly experts are on the line, ready to take your call.

Home wireless senior plans

Home wireless plans are the next best option seniors can consider for their home Internet. 

It uses the same technology as mobile phones, except it is limited to a specific address. It’s a good option for pensioners because all you need to do is plug in the supplied gateway and it will start working.

Compared to NBN, home wireless plans may not offer as stable a connection, and may be a bit more expensive, though

Satellite Senior NBN Plans

There is also the option for you to explore satellite NBN plans provided by Sky Muster. In this case, seniors living in remote areas will get to enjoy speeds up to 25Mbps which is already sufficient in making video calls from time to time, as well as everyday surfing of the internet to send chat messages.


Who is the most reliable NBN provider for seniors?

It depends on your location and how you use the internet. You can call us up at Compare Broadband to know your options. Our friendly NBN experts are always available to take your call.

How do I choose the best NBN plan?

In choosing an NBN plan, one of the primary things that you need to consider is the speed and data allocation that you need. Ideally, you need a plan with a faster speed if you are a heavy internet user. In the same manner, you will most likely need more data if you frequently perform intensive internet activities such as streaming real-time high-definition videos or downloading large files. As soon as you have a good idea of the speed and data allocation that you need, you will already be able to compare different plans offered by some of the most reputable internet service providers in your area. You will then have to compare the pricing of different plans to ensure that you will be getting the most out of the money you have to shell out monthly for your internet connection.

Does provider matter for the NBN?

Fact is no two NBN providers offer the same value to customers. You need to make sure you get everything you want from your Internet Service Provider (ISP). This is why you should do your research first before deciding which plan you should get. For senior users, you must look into what perks and bundles your plan offers that your elderly loved ones can benefit from.

How long does it take to switch between internet providers?

Switching between different internet providers typically takes only less than an hour. However, to ensure that your internet connection is seamless and error-free, the new internet service provider you have subscribed to will most likely allow a 48-hour period to observe how effective your connection is. In this way, they will be able to immediately address any concerns you may have with your new connection.

How to apply for Government Assisted Broadband Internet for Pensioners?

The Australian government grants the “Telephone Allowance” to pensioners and seniors. How to apply for it? You have to have a telephone line under the pensioner’s name and acquire a specific payment. Seniors may also get the opportunity of government-assisted broadband internet as everyone older than 60 is eligible for it, aside from those who have disabilities, new start, parenting, and illnesses.

Centrelink is the Australian Federal Government’s offering to their seniors. It is a subsidy of $38.40 every quarter for both telephone and internet connections. Pensioners should remember that a bundled line will be a phone service with a particular limitation. If a pensioner wants to meet the “higher rate” criteria, they need to present the Commonwealth Seniors Health Card or the current Pensioner Concession Card.

Furthermore, there is an emphasis that the $38.40 quarterly allowance is not automatic. It is meant exclusively for customers who are considerably having great difficulties paying. In addition, the applicant has to be receiving the income support payment or with Carer Payment or Disability Support Pension.

Will moving to the NBN Network change my Home Phone?

The truth is you can keep the current home phone number you have even when you have moved to the NBN network. Of course, it is crucial to discuss the matter with your chosen telephone provider that you desire to keep the existing number you have upon ordering the new NBN service. Make sure that the phone service is working and not disconnected before the latest connection becomes activated.

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Are you eligible for a FREE fibre upgrade?

The government is making 1.5 million Australian homes and businesses eligible for a speed upgrade to FTTP (Fibre to the Premises), which offers greater speed and reliability. Selected towns and suburbs with FTTC and FTTN are eligible for the upgrade with an eligible high speed nbn plan.

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