Compare and find the best unlimited Internet plans and deals in Australia
Stop worrying about data caps. Find the best-unlimited internet plans and deals in your area.
Whether you’re running a busy household, or you just never want to run out of data when you’re online, an unlimited broadband plan makes sense.
But where do you start? We’ll take you through what you need to know to pick the best value unlimited broadband connection for your needs and budget.
Are there any restrictions on unlimited internet plans?
While “unlimited” might suggest no limits whatsoever, it is worth checking the fine print on any unlimited plan to make sure it meets your need.
Most plans prohibit you sharing your connection with other premises, so if you’re in an apartment you technically can’t share it with the people in the flat next door, for example.
These vary by provider and even over time, so pay attention if your ISP tells you they’re changing the terms and conditions of your contract.
Many ISPs also put in a “fair use” restriction on these plans, to potentially limit anyone from over-using their connection. While ISPs rarely comment on how often they enforce these policies, generally speaking you’d have to be online using a lot of data on a near continuous basis, or using a consumer-level service to provide some kind of data-heavy commercial service to likely run foul of those provisions.
How unlimited is unlimited Internet?
When ISPs talk about “unlimited” internet, they’re really talking about data usage.
On more traditional plans – and many mobile broadband services – you get a data quota. This is used up both by the data you use surfing the web, watching videos or any other online pursuit, as well as your uploads. Unlimited in this context means that there’s no specified data quota that you can go “over” for those kinds of activities.
What it doesn’t mean is unlimited speeds. Your online speeds will vary depending on the type of connection you have, as well as the services you’re trying to access. So for example most NBN plans fit into specific speed tiers, and while you might have an unlimited data quota on, say, an NBN 50 plan, it typically won’t hit above 50Mbps down as part of its plan structure.
Can I switch to an unlimited internet plan mid-contract?
This will depend on your contract and whether you’re opting to stay with the same ISP or switch to a different provider. If you’re staying with the same provider, many will let you change to an unlimited plan during a contract period, especially as most broadband plans work on a month-to-month (sometimes called “zero contract”) basis.
In some cases they may be willing to switch you to a new plan, but you might not get a refund for the unused paid time left on your month’s access.
If you’re changing ISPs it can get a little more tricky, though typically again that’s just a matter of forfeiting any remaining value left in your monthly contract. If you are signed to a longer-term contract there may be early termination penalties to pay, as well as any remaining payments on your broadband modem device where applicable.
Are there any hidden fees associated with unlimited internet plans?
There aren’t usually specific fees to consider when choosing unlimited internet plans, but it is worth considering the charges you may incur when switching to one. Rather obviously, you’re kissing any excess usage fees goodbye, but you may need to budget for a new modem or connection device as part of your unlimited usage broadband plan, as well as any connection fees. It’s also a good idea when signing up for a new plan to look at any other termination fees or similar if you wanted to change providers down the track.
How long does it take to set up an unlimited internet plan?
Setup depends on connection technologies and which provider you’re shifting to, so if there does need to be any work done to or outside your premises – switching up an NBN plan to a full fibre upgrade, for example – but if you’re just switching from one NBN plan with a data quota to an unlimited data plan on the NBN, then it could all be sorted within the same day in some cases. Give our call centre a ring on 1800 061 200 and we can help you make the jump to an unlimited broadband plan.
Can I use my own router with an unlimited internet plan?
In most cases, yes. If you’re using the NBN for your broadband, most providers will allow for users who want to use their own hardware to do so, as long as it’s broadly NBN compliant.
The potential issues to consider here are whether it’s locked to a different NBN ISP and the level of support you might require to get it up and running or troubleshoot if something goes wrong.
NBN ISPs will support their own hardware, but the variety of compatible modems can make it difficult for them to cover every device, interface and potential issue. In some cases ISPs may provide you with a modem/router device and ask you to plug it back in to troubleshoot if you’re experiencing problems.
You may also forego other features offered by specific ISPs, such as mobile broadband backup if your primary broadband connection goes offline.
Can I bundle a phone service with an unlimited internet plan in Australia?
Absolutely. Most providers will offer the option to add an internet-based phone service to your broadband plan using VoIP (Voice over IP) technologies. In some cases that may be all part and parcel of your plan, while other providers offer VoIP lines as an add-on extra. Find out more about broadband phone bundles.
Unlimited Internet Providers
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