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21/02/2024
Internet consumer rights: Do you know yours?
If you are using an Internet service, you are entitled to certain rights and protections under the law. These rights ensure that you receive fair treatment and that your service provider meets certain standards of quality and reliability.  For example, you have the right to accurate billing, transparent contract terms, and protection against
Guides
20/02/2024
How to keep your email address after changing providers
Like your phone number, your email address is crucial for communication, and changing it can be inconvenient. Traditionally, broadband providers offered email retention services for a fee, letting you keep or forward messages.  In the past, your email was typically tied to your Internet service provider (ISP). But these days it's less common, with
Guides
31/01/2024
How long does Exetel take to connect?
Exetel stands out as a top-tier Internet service provider in Australia, known for its swift and dependable connectivity. For those considering an Exetel Internet plan, understanding the timeframe for connection in Australia is crucial.  This article aims to shed light on this process while providing handy tips to economise on your new Internet
Guides
28/07/2022
How to get broadband in rural and regional communities
Accessing reliable rural Internet plans in regional areas has long been a challenge for Australians. While urban areas enjoy extensive mobile and fixed-line networks, regional communities have often faced limited options, widening the digital divide.  This has previously made it difficult for regional homes and businesses to access quality rural
Guides
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Showing 4 of 40 Articles


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