How to Switch NBN Providers (Quick Guide)

If you're decided to switch to an NBN provider, then you shouldn't find it challenging. Most telcos in Australia have made the process of switching providers easy and convenient.

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Do you need to move to a new place, or do you intend to rent instead? Or are you looking into upgrading or downgrading your plan because your current connection is not sufficient for your specific needs and preferences? Then switching to a different NBN provider may be able to help you find the right connection for you.


TPG broadband provider logo
Broadband + Home Phone
10 GB
12 Mbps (Basic Speed)
Month to month
$29.99/Month
Min total cost $139.94
View breakdown
Harbour ISP broadband provider logo
Broadband Only
85 GB
25 Mbps (Standard Speed)
Month to month
$40/Month
10 GB On-Peak / 75 GB Off-Peak
Min total cost $40
View breakdown
Tangerine Telecom broadband provider logo
Broadband Only
Unlimited
25 Mbps (Standard Speed)
Month to month
$44.90/Month
$44.90 for first 6 months, then $59.90 ongoing
Min total cost $44.90
View breakdown
Exetel broadband provider logo
Broadband Only
Unlimited
Up to  12 Mbps
Month to month
$49.95/Month
for the first 6 months then $59.95/mth ongoing
Min total cost $49.95
View breakdown
TPG broadband provider logo
Broadband + Home Phone
100 GB
12 Mbps (Basic Speed)
Month to month
$49.99/Month
50 GB On-Peak / 50 GB Off-Peak
Min total cost $159.94
View breakdown
Harbour ISP broadband provider logo
Broadband Only
160 GB
25 Mbps (Standard Speed)
Month to month
$50/Month
45 GB On-Peak / 115 GB Off-Peak
Min total cost $50
View breakdown

Results explained

Compare Broadband cannot guarantee that all plans or providers shown will be available at your property address. Connection and plan availability will need to be confirmed by the internet service provider. Additional charges may apply for non-standard connections.

If you're decided to switch to an NBN provider, then you shouldn't find it challenging. Most telcos in Australia have made the process of switching providers easy and convenient. 

In general, you will just need to contact your new provider of choice and provide them with your current address. The new telco will then take care of the rest by confirming that your address is NBN serviceable and porting your number over from your old provider. Here's a quick guide on how to switch NBN providers according to your needs.

 

 

How to Switch NBN Providers

It should be easy for you to switch between NBN providers in most cases. The process is generally the same regardless of your technology type, and you shouldn't need to contact your current internet provider to make the switch.

Before you sign up with a new NBN provider, it's always best to check first if your existing contract has an early termination fee. This way, you can factor that in when comparing plans and providers.

To switch, simply contact your new provider of choice and provide them with your current address. The new telco will then take care of the rest by confirming that your address is NBN serviceable and porting your number over from your old provider.

As soon as your new service is activated, your old service will be automatically disconnected.

Note that it usually takes around 10 business days for the entire process to be completed.

 

Switching NBN Providers When Moving to a New Place

You may need to connect your new area to the internet through a different ISP when you are relocating. It's possible that your current NBN service doesn't provide any new home plans in the city where you wish to relocate, or they may not be serving the property at all. 

In this situation, find out the speed you need before signing up with another internet service provider. This is because some telcos offer different speeds in different areas. 

Whether you're relocating to a new city or state, expanding your family, or simply going mobile due to the popularity of smartphones, fibre-optic internet has the potential to change your daily life significantly. It's possible that you'll still get the same speed level as before or that you'll need to upgrade depending on how active your family is online. Keep in mind that the speed you need will depend on the number of people who connect to your internet plan simultaneously.

After finding the right plan for you, simply follow the standard switching process by contacting your new provider and giving them your new address. The new telco will take care of the rest, including porting your phone number over and confirming that your new address is NBN serviceable.

 

Switching NBN Providers for Renters

If you are a renter and wish to change internet providers, consider a few things. Fact is, when you're renting a home, you may be restricted in what you can do with it. For example, some landlords may not allow you to make changes to the property, such as installing an NBN connection box

Therefore, it's best to check with your landlord before making any decisions. They may be able to provide you with a list of preferred providers, or they may need to give you permission before you can switch. 

Once you have cleared things up with your landlord, one of the things to think about is the plan's contract term with a new internet service provider. If you're currently on a 12-month contract, switching to another provider with the same time commitment may not be worth it.

On the flip side, if you can find a great deal with a new provider that has no lock-in contract, it could save you money in the long run. Just check if there are any early termination fees with your current contract before making the switch.

 

Things to Consider when Switching NBN Providers

Now that you know how to switch providers, here are a few things to keep in mind before making the switch:

 

Check the contract term

Before you make a change, be sure to read the contract terms of the internet plan supplied by another internet service provider. The last thing you want to happen is to get charged disconnection fees for ending a contract abruptly. As much as possible, it is a better option for you to go for a plan that features a no-contract term, giving you the flexibility to leave anytime you deem the need to do so.

 

Upgrading or Downgrading an Internet Plan

You might be curious if you could easily upgrade or downgrade your current NBN plan instead of switching providers. The answer is yes, but that depends if your internet service provider offers this option.

Some telcos offer to move their customers to a different speed tier without having to go through the process of cancelling their current contract and signing up for a new one. This could work out great if you're looking to change your speed without switching providers.

Note that downgrading your NBN plan may come with certain penalties, so it's always best to confirm with your current internet provider before making any decisions.

NBN Bundle Deals

When you're looking for a new broadband service provider, it might be a good idea to consider one that offers an NBN bundle deal. This type of deal usually comes with a discount on your monthly bill and might even include other services such as home phone line rental and Fetch TV.

Bundle deals are a great way to get the most out of your NBN connection, so check if your preferred telco offers one.

 

Consider the cost

When it comes to pricing, don't forget to compare apples to apples when comparing plans from different providers. This means that you have to compare an NBN plan with the same features in the NBN 50 speed tier. As a result, the distinctions among these internet plans will become more apparent.

 

Popular NBN Plans

NBN Providers NBN Plans Price  
Belong NBN Plans NBN Unlimited Belong Standard Plus broadband plan on the NBN $70/Month See Belong NBN Plans
Dodo NBN Plans NBN Standard Plus (nbn50) Unlimited Dodo broadband plan $75/month See Dodo NBN Plans
Uniti Wireless NBN Plans NBN The 50 (nbn50) Uniti Wireless NBN Broadband Plan $79.95/month See Uniti Wireless NBN Plans
aussie broadband nbn plans NBN 100GB Build your own NBN - Aussie Broadband plan - Standard Plus Speed $79/month See Aussie Broadband NBN Plans
Optus NBN Plan NBN Optus Internet Everyday NBN Bundle Plan $79/month See Optus NBN Plans

 

 See All Available NBN Plans here

 

How long does it take to switch NBN providers?

The process of switching from one NBN provider should take around 24-48 hours during business days. This waiting period is required to ensure that there are no disruptions to your current service.

Once you have decided on a new provider, you first need to contact them and request a migration. The new telco will notify your current provider and schedule the migration date.

On the day of the migration, a technician from the new provider will come to your home to complete the process. They will then test your connection to ensure that everything is working properly.

And that's it! Once the process is completed, you should be able to enjoy your new NBN connection without any issues.

Regardless of why you may need to switch internet providers, make sure that you take the time to figure out the speed and data allocation features you need. You also have to check the contract term of the plan and its cost. These are geared towards ensuring that you acquire the best internet plan based on your needs when you move to a new place, intend to rent, or simply upgrade or downgrade your plan.

 

Switch Internet Providers with Compare Broadband

At Compare Broadband, we can help you switch your internet service providers. Whether you're looking for a better deal on your current plan or want to switch to a new provider, we can help you find the best option for your needs.

There are a few things to keep in mind when you're shopping for a new internet service provider. First, you'll want to consider your budget and what you can afford to pay each month. Second, you'll want to think about your internet usage habits and what kind of speeds you need. And finally, you'll want to research each provider and their available plans to find the best fit for your needs.

 

Available Internet Service Providers at Compare Broadband

Aussie Broadband Internet Plans Belong Internet Plans Dodo Internet Plans Harbour ISP Internet Plans iiNet Internet Plans MyRepublic Internet Plans
Optus Internet Plans Superloop Internet Plans Tangerine Telecom Internet Plans Telstra Internet Plans TPG Internet Plans Uniti Wireless Internet Plans

 

If you're ready to switch providers, we can help you compare plans and find the best deal for you. Just enter your zip code into our compare tool and we'll show you all of the available options in your area. From there, you can compare prices, speeds, and features to find the perfect plan for you. So what are you waiting for? Start comparing and switch to a better internet provider today!

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