• How to set up a broadband and phone plan in a new home
  • Connecting to the internet without the NBN
  • Home phone service without the internet

If you’ve just moved into a new property, started renting a new home, or have recently finished building a house, you’ll probably want to set up a home phone and internet connection at the new residence.

You have several different broadband options to choose from, and depending on where you live, it may be the case only certain types of internet are available.

Here are some of the ways you can set up a home phone and broadband internet connection.


Get connected to the NBN

One of the first things you need to do is check whether your property has been connected to the National Broadband Network (NBN). If you live in a newly built area or have just moved into a new home, it’s likely the NBN is already installed and ready for you to connect to. If you want to find out more about the NBN and check if your property is NBN-ready, you can visit the NBN website.

To get connected to the NBN, all you have to do is to call your service provider and order a plan. You can usually keep your current phone number, or get a new one if you like. Your service provider will then send you an NBN modem which you’ll need to connect to your computer, laptop, tablet, or smartphone. The modem will come with easy-to-follow instructions on how to set it up.

If you need any help, your service provider will be able to talk you through the process or send someone out to assist you.


Connecting to the internet without the NBN


Mobile Wireless Broadband

If your property isn’t connected to the NBN, there are still other ways you can get an internet connection. In this case, your best bet is to go for Mobile Wireless broadband. This kind of broadband works off of the mobile phone towers, so it’s totally separate from your landline telephone connection. 

Mobile broadband uses the same technology as your mobile phone, but instead of making calls, you use it to access the internet on your laptop, tablet, or smartphone. The big advantage of mobile broadband is that you can take it with you wherever you go – so if you’re travelling or moving house, you can simply pack up your modem and take it with you.

You can get a plan from your service provider that includes a data allowance for streaming movies, TV shows, music, and games, as well as browsing the internet and checking emails.

Most Mobile Wireless providers use the Optus phone towers (except for Telstra), so it’s worth giving Optus a call to see if you have good Optus Mobile Wireless coverage at your new property. This will let you know which companies you can go with. Vodafone has its own towers in some regional areas.

Telstra has the fastest network and the best coverage in Australia but is a little bit more expensive than the competition. However, in some locations, Telstra will be your only option.

Satellite broadband for rural areas

In some parts of the bush, you will not be able to get an broadband or a mobile wireless connection. Your last option is satellite broadband. 

A satellite connection uses a dish to connect your property to the internet, and it’s usually quite simple to set up. All you need is a clear view of the sky, and you can be connected to the internet within a few days.

Satellite broadband is usually a bit slower than other types of broadband, but it’s a good option if you live in an area that can’t access NBN or mobile broadband.


Home phone service without the internet

If you just want a home phone service and don’t need to connect to the internet, you can get a plan from your service provider that doesn’t include any data allowance. This is a good option if you only use the phone for talking and don’t need to access the internet.

Several providers offer ‘pay as you go’ home phone plans, which means you only pay for the calls you make and there’s no need to have a contract.

No matter which type of broadband connection you choose, it’s important to do your research and compare plans so that you can find one that suits your needs and budget.

Still having trouble working out what you need? Give us a call on 1300 106 571.