The Australian Competition and Consumer Commission (ACCC) has released its Measuring Broadband Australia (MBA) Program report which lists the performances of the broadband service providers in Australia. The MBA seeks to provide the consumers with the precise and accurate data about the performances of the broadband providers to help them in making decisions. 

In the latest reports, Optus has bagged the crown for ranking first in broadband performance among the other network service providers which include Aussie Broadband, Dodo, Vodafone, Telstra, Exetel, iiNet, iPrimus, MyRepublic, and TPG. 

Speed Performance 

Optus service consumers are seen to receive 90% of their plans’ maximum download speed during busy hours which runs from 7 pm to 11 pm. The dethroned king TPG which ranked second now has achieved a 89.2% performance rate on the current report. Aussie Broadband and MyRepublic are having a tight fight with the former garnering 88.5% and the latter 88.4% performance rate. Fifth on rank are Exetel and iiNet which got 87.9%. 

Only three among the deck of internet service providers were able to increase the bandwidth percentage their consumers receive during busy hours compared to their services’ maximum speed which are Optus, Telstra, and Exetel. 

The ACCC has reiterated and emphasised that ISPs should provide their customers with what they have promised or else their attention will be surely called upon. "If consumers are not getting what was promised by their providers, they should contact them to ask about getting the problem fixed or moving onto a cheaper plan where the speeds are attainable."

According to ACCC’s report, most of ISP’s speed performances have improved amidst the surge on the internet service demand because of the new normal. This is attributed to the fact that the National Broadband Network (NBN) provided 40% capacity in anticipation of the spike in connectivity demand. 

Daily Outages 

Included in the Measuring Broadband Australia report are the numbers of connection outages experienced by the connectivity consumers. The report tracks outages which last over 30 seconds.  Here is how the outages are listed on the MBA report: 

• Aussie Broadband: Approximately 0.2 daily outages
• Dodo: Approximately 0.4 daily outages
• Exetel: Approximately 0.3 daily outages
• iiNet: Approximately 0.2 daily outages
• iPrimus: Approximately 0.4 daily outages
• MyRepublic: Approximately 0.2 daily outages
• Optus: Approximately 0.4 daily outages
• Telstra: Approximately 0.3 daily outages
• TPG: Approximately 0.3 daily outages
• Vodafone: Approximately 0.2 daily outages

Top 10 NBN Providers on the ACCC 10th Report

Here is the list of the top ranking ISPs in Australia based on the 10th report of MBA. The ranking includes the major service providers in the country. You can also visit our page to learn more about and compare the Top 10 Internet Providers in Australia by clicking the hyperlink. 

• Optus 
• TPG
• Aussie Broadband
• MyRepublic
• iiNet
• Exetel
• Vodafone
• Telstra
• Dodo
• iPrimus

Why Should I Get an NBN plan?

NBN connections provide a more stable, more reliable, and faster internet connection to households. Of course, a faster and more reliable connection means quality. Whether you are a gamer, a social media user, or a worker who utilizes the internet, there is an NBN plan that fits perfectly for you. There are a lot of NBN plans which you can choose from depending on your needs! 

The National Broadband Network (NBN) aims to future-proof the Australian households by providing new  and sturdier connectivity infrastructure which will boost the network connections across the land. Since its major roll out, millions of Aussies have already connected to NBN. If you still don’t have one, you can contact a service provider that offers NBN connection to equip your home. We at Compare Broadband know well the services offered by various ISPs. Through years of transactions, we already have established strong connections from the leading NBN providers in the country. Contact us at 1300 106 571 for consultations and queries. 

NBN plans are basically divided into four major categories: the basic plan which has a maximum speed of 12mbps; the standard plan which has a maximum internet speed of 25mbps; the standard plus which is at 50mbps on its maximum speed; and the last one, the premium with 100mbps maximum speed. There are also freshly released plans which exceed the speed of the premium, but these categories are the basics. 

There are various telcos in Australia that offer different NBN plans. Compare Broadband has direct connections to the leading ISPs in the country, which include the latest top 5 on ACCC report: Optus, TPG, Aussie Broadband, MyRepublic, and iiNet. So, if you’re trying to decide which NBN provider is available in your area, you can call us directly at 1300 106 571 for us to give you the best recommendations.

We promise not to waste your time. Contact Compare Broadband today.