Naked DSL FAQs

  • ADSL with no phone line
  • Some regional areas provided for
  • For those who use their mobiles in place of a landline

We get a lot of questions about Naked DSL, so here's a round-up of the most frequently asked. You can find our pick of the best Naked plans here, or give us a call on 1300 106 571 and we can answer any questions not covered here.

What is Naked DSL?

Naked DSL, also known as Naked broadband, is an ADSL2+ internet connection through a phone line with the home phone service switched off. A line with Naked DSL can no longer make or receive phone calls. The advantage of Naked DSL is there is no line rental to pay, ideal for customers who use their mobile phones or VoIP for all their calls but still want the speed and reliability of a fixed-line broadband service.

What are the speeds like?

Naked DSL an ADSL2+ connection, which means speeds of up to 20-24Mbps. These are theoretical speeds only. Actual speeds vary, depending on distance from the exchange, the state of the telephone lines to the property, internal wiring and hardware issues such as the modem or computer used. A call to the ISP you want to sign up to an give you a good idea of the average speeds you could receive, based on your distance from the exchange.

Can I get Naked DSL in a regional area?

Naked DSL is only available on exchanges that an Internet Service Provider (ISP) has enabled for ADSL2+. These exchanges are usually restricted to metro areas where an ISP can be sure of making back its investment, and where the exchange can actually support ADSL2+. This often excludes not only regional areas, but also newer housing estates on a RIM or sub-exchange, properties on a pair gain, and other infrastructure issues.

If an ISP tells you Naked DSL is not available because you are in a regional area, try a few more before looking for an ADSL1 or mobile broadband plan. You could also look into a Naked cable plan from Optus.

Can I keep my phone number?

You will lose your phone number if you sign up to a Naked DSL plan. Some providers may be able to convert your landline number to a VoIP number.

Can I still make calls?

You will no longer be able to make calls on the landline. However, you can always sign up for a VoIP plan and make calls over your internet connection.

Can I still receive calls?

No – but if you have a DID number on a VoIP plan, you can make and receive calls over your internet connection.

Is it cheaper than a home phone and broadband bundle?

Not always. In some cases, a bundled home phone and broadband plan is cheaper than Naked DSL. It's certainly worth comparing a few plans to get the cheapest price.

What's VoIP?

VoIP (Voice over Internet Protocol) is a way of making phone calls over an internet connection. It's often cheaper than a landline, especially for national and international calls. Skype is a type of VoIP service, and making a Skype to Skype call is free.

VoIP can completely replace a landline service and you can get a DID number which will allow anyone to call you just as on a landline. The only disadvantage is a VoIP service will only work if your internet connection is working. Therefore, in the event of a power cut, an internet outage or a modem breakage, you will be without a phone.

This is why VoIP alone is not recommended to anyone with a medical condition who is likely to need to dial emergency services, or anyone without a back-up service like a mobile phone.

Do I need a special modem?

No special modem is required. You can use any ADSL2+ modem for Naked DSL. You will need a VoIP enabled modem or some extra hardware to use VoIP as your main phone service.

Where can I get Naked DSL?

Naked DSL has been very popular in Australia, so most ISPs offer Naked DSL plans, apart from Telstra.

iiNet was the first provider to launch a Naked DSL service and still has some of the best plans. All Naked DSL plans from iiNet come with a free VoIP plan, giving customers unlimited free local and national calls to Australian landlines.

iiNet Naked DSL plans start from $69.95 a month for 100GB. iiNet has developed its own wireless modem for Naked customers, the BoB 2, which features a built-in wireless phone and answering machine.

Call iiNet on 1300 796 69 to find out more about Naked DSL plans.

MyNetFone is an ISP that specialises in Naked DSL. Plans start from as little as 1GB for $29.95 a month and go up to a terabyte for $99.95 a month. MyNetFone currently has a special offer for free set-up and a free ADSL2+ Wi-Fi modem on some of its plans. Call MyNetFone on 1300 768 081 for more details.

Heavy internet users should call iPrimus on 1300 137 794 for its Unlimited Naked DSL plan for $69 a month. There is no set-up fee on this 24-month plan.

TPG also offers Naked DSL, but you might find its bundled home phone and ADSL2+ plans are better value. Call Compare Broadband on 1300 106 571 for TPG plans, or if you have any questions on Naked DSL, ADSL2+ or any other type of broadband.