Direct Debits

Many internet service providers in Australia will require a direct debit payment for a broadband service. During the broadband application you will be required to give the details of a credit card or bank account and agree to the terms and conditions of the direct debit service agreement. Payment will then be automatically deducted each month.

Direct debit payments offer a hassle free way of paying for your broadband internet service. The money is deducted monthly direct from your account so you won’t need to bother keeping track and paying bills yourself. On most broadband plans speed is shaped once the monthly download limit is exceeded so the monthly cost is fixed in each billing period.

The disadvantage of a direct debit payment system is that penalties apply when there are insufficient funds available for the monthly debit. In some cases the internet connection may be suspended until the payment is made and your financial institution may charge a fee for the dishonoured transaction. You will need to be aware of the monthly billing date of your broadband service and ensure there are sufficient funds available. A credit card direct debit is an easy way to ensure funds are available on the payment date.

Most Australian broadband providers will not send out a paper bill or will charge a small fee for this service. Exetel offers a paper bill by mail for an additional $1.10 a month. As with most other providers you can also view your monthly statement online. All TPG subscribers can view their bill online and there is no option offered for paper billing. If you require a paper bill you will need to confirm the availability of this option when subscribing to a broadband plan.

All financial details are handled according to the privacy policies applicable to the internet service provider. If you are weary of providing personal details over the phone you can sign up to any of the plans on online by clicking on the ‘sign up’ icon next to your desired plan.