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8/04/2024
NBN compatible modems: Do you have the right one?
The NBN is Australia's most common household Internet connection, but you might be wondering: what modem do I need for NBN, and is my modem NBN compatible?  While the NBN rollout is complete, some homes may still need to upgrade their equipment to fully benefit from the network's potential.  If you're looking to save on your NBN plan, consider
Hardware/Modems
2/04/2024
Video calling for seniors: Which device is best?
Staying connected is crucial for everyone, including seniors and pensioners. Communication devices with affordable internet plans can help them stay in touch with loved ones and avoid loneliness.  While face-to-face interactions are valuable, technology allows us to connect virtually from anywhere. Modern devices are user-friendly for seniors,
Hardware/Modems
2/04/2024
Why your Internet’s not working
Are you tired of waiting for webpages to load at a snail's pace or getting disconnected from your online gaming session right in the heat of battle? We've all been there. The frustration of dealing with a broadband connection that just won't cooperate can be maddening. Most people look to blame their devices at first when they find their Internet
NBN
2/04/2024
NBN moving house tips to transfer your NBN service
Relocating to a new home often comes with a hefty price tag and demands a significant amount of time. From packing and hiring a moving truck to the actual move and subsequent unpacking, there is a lot to get done.  However, even after all these tasks are completed, there's still much to be done, including setting up utilities such as water,
Guides
2/04/2024
A full list of Australia’s underwater cables
Almost all of our international digital connections rely on underwater subsea cables in Australia, which span approximately 400,000 kilometres on the ocean floor. To put this into perspective, you could encircle the globe ten times with that amount of cable. These cables are crucial for all kinds of communication, whether it's chatting with
Latest News
2/04/2024
Mobile phone networks and frequencies: Will your phone work in Australia?
When using a mobile phone for calls, messaging, and Internet, it needs to connect to a specific network, which varies around the world.  To ensure your phone works in Australia, check if it's compatible with local networks, which use different frequencies like 850MHz or 2100MHz.  Be mindful of regional variations in phone models when checking
Mobile broadband
28/03/2024
Which NBN providers have 4G backup?
NBN outages are an unfortunate reality, but several providers now offer NBN plans with 4G backup to keep you connected when the NBN goes down. These plans include an NBN modem that not only connects to the NBN but also taps into mobile networks for data. If your NBN connection fails, the modem switches to its 4G connection, allowing you to stay
NBN
28/03/2024
ACCC: New NBN pricing boosts Internet performance during busy hours
The Australian Competition and Consumer Commission (ACCC) reports that broadband speed performance during peak demand hours has significantly improved for users of NBN 'Home Ultrafast' 1000 Mbps services.  This improvement follows the removal of capacity-based charging under NBN Co's new wholesale pricing structure. A bit of background Broadband
NBN
28/03/2024
How do I get Wi-Fi at Melbourne Airport?
So you've got time to kill at Melbourne Airport. Maybe you've just landed, and you're waiting on your baggage to do the same. Maybe you're on your way out of the country, and you've been hit with a delayed flight.  Well, rather than eat up your own mobile Internet data, why not simply hook up to the Melbourne Airport Wi-Fi? It's free and it’s easy
Guides
28/03/2024
5G modem options: Which can you buy in Australia?
5G technology is reshaping our Internet experience, offering a wireless alternative that outpaces traditional fixed-line connections like the NBN in speed and convenience. To harness the power of 5G Internet, you'll need a compatible 5G modem.  Unlike 4G modems, 5G modems use MIMO (multiple input, multiple output) antennas, which feature numerous
Hardware/Modems
28/03/2024
Why isn't my Wi-Fi working?
When your Wi-Fi isn't working, it can be due to different issues like equipment problems or Internet outages.  So... why isn't your Wi-Fi working? The answer is likely very simple and fairly easy to remedy. Your service could be at fault - and that’s where we can help - or it could be any number of reasons that could be simple to fix. If you're
Guides
20/03/2024
3G network shutdown Australia: Everything you need to know
As the rollout of 5G continues across Australia, mobile network operators are beginning to phase out 3G services entirely.  Mobile network operators are phasing out 3G networks to maximise the use of limited spectrum. Vodafone led the way by shutting down its 3G network on 15th December 2023 and it has been the first to make room for newer
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Showing 12 of 631 Articles


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