Guides
Optus faces scrutiny after outages impact emergency services
Optus is facing growing political and public scrutiny after a series of significant network outages, including an incident that affected access to triple-zero emergency services. These failures have raised major concerns about the reliability of one of Australia’s largest telecommunications providers. As the situation unfolds, the spotlight is now
The future of low-speed Internet plans in Australia
Australia’s broadband landscape is shifting. The days of low-speed Internet plans could soon be behind us, as talk grows around phasing out slower options like NBN 25. The conversation is now focused on setting 100 Mbps as the new minimum speed standard. This move is part of a wider effort to bring Australia in line with the growing digital needs
Why Internet speed performance matters more than promises
The way Australians choose an Internet provider is changing. It is no longer just about flashy deals or big promises. More people now care about how well the Internet actually performs, especially during the hours when most households are online - the busy evening period. With more streaming, remote work, and video calls happening at night,
Superloop unveils ultra-fast 2000Mbps NBN plans for FTTP and HFC customers
Superloop is pushing the boundaries of high-speed Internet once again with the release of its brand-new 2000Mbps NBN plans, now available for eligible FTTP and HFC customers. This is one of the fastest residential broadband plans on the market, offering cutting-edge speed for households that demand top-tier performance. Whether you're a power
Superloop launches new modem offers with flexible options for every home
Superloop is making it easier than ever for Australians to connect to fast, reliable Internet with a range of flexible modem options now available across its NBN plans.  Whether you prefer to bring your own device or want the latest Wi-Fi 6 or Wi-Fi 7 technology, Superloop has you covered. These new modem offers are designed to suit different
Modem Made Easy: Introducing Tangerine’s 12-month payment plan
Getting connected to the Internet should be easy, affordable, and stress-free -  and now it is. From 15 September 2025, Tangerine is introducing a 12-month modem payment plan designed to make signing up for a new NBN service simpler than ever. Whether you’re moving house, upgrading your Internet connection, or switching providers, this new
Dodo introduces new Kaon DG2144 Modem for seamless connectivity
Dodo is making changes to its modem offerings to ensure customers continue to enjoy a smooth and uninterrupted Internet experience - even in the face of global supply chain disruptions. As part of this update, Dodo is introducing the Kaon DG2144 modem as the new Family Modem. This upgrade comes as a response to supply challenges with the previous
Looking for great value Internet? Dodo’s NBN 25 plans might be perfect for you
If you’re on the hunt for an affordable, reliable and no-fuss home Internet plan, Dodo’s NBN 25 could be exactly what you need. Ideal for light-to-moderate Internet use, this plan is one of the most budget-friendly options on the market. Whether you're working from home occasionally, streaming your favourite shows in standard definition, or just
Telstra Smart Modem 4 brings Wi-Fi 7 to the home and office
Telstra has introduced its latest Smart Modem 4, designed to support the next phase of Internet upgrades across Australia. Built with the newest wireless technology, this modem is aimed at both personal and business users. The standout feature is the inclusion of Wi-Fi 7, replacing the older Wi-Fi 6 tech found in the previous generation. The modem
Get ready for faster NBN speeds – but is your router up to the task?
Australia’s NBN network is about to get a major upgrade this September, delivering significantly faster Internet speeds to millions of households. But while many Aussies will benefit from this free boost, there’s one important catch - your current Wi-Fi router might not be ready to handle it. Faster NBN speeds are coming this September Starting
iiNet data breach exposes customer information: What you need to know
Hundreds of thousands of iiNet customers have had their personal information compromised following a cyberattack on the systems of Australia’s second-largest Internet provider, TPG Telecom Group. What happened? TPG Telecom, the parent company of iiNet, confirmed that an unauthorised third party gained access to its order management system. The
How does Wi-Fi work?
Wi-Fi is a wireless technology that allows devices like computers, smartphones, and tablets to connect to the Internet without the need for physical cables. It works by sending signals from a router, which translates Internet data into a form your device can understand and use.  This signal is transmitted through the air, making it convenient for


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