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21/07/2021
TIO Report: Top 10 Telco Complaints Affecting Small Businesses
Small businesses rely on telecommunication services to ensure seamless operations. However, according to the latest 2020 report presented by the Telecommunications Industry Ombudsman (TIO), small businesses are faced with various telco problems that often lead to significant financial losses. In line with this, below are some of the top complaints
Latest News
20/07/2021
10K Banter Services Set to be Achieved by Exetel
According to Exetel’s Chief Executive Richard Purdy, the cloud communications offering of the telco is set to close ten thousand endpoints after being in the market for almost a couple of years.    The company recently announced that it had integrated voice data and artificial intelligence capabilities from Dubber’s cloud recording system into
Latest News
19/07/2021
Optus Research Shows Australian Builders are Investing in New Networks and Devices
Optus recently conducted research that revealed that half of the Australian construction companies plan to procure more mobile phones. In parallel to this, nearly a quarter of these construction companies plan to invest in dependable telecom networks in the next 12 months. The research is composed of a survey that explored the priorities of
Optus News
15/07/2021
ACMA Pushes Telcos to Publish Service Commitments and Performance
With several telco service providers to choose from, it can be quite overwhelming for consumers to choose the one that will be able to provide them with the service that they deserve. Thus, it is often the case that the basis of comparison of several consumers is only the price of the plan offered by the providers. Without considering other
Latest News
15/07/2021
NBN Co Agrees to Lower Entry-Level Pricing for Broadband Consumers
More and more people find that having an internet connection in their households is already essential, particularly because most of their daily activities are now done online, including retail transactions. However, having a reliable and stable internet connection can prove to be costly too, particularly for people who are after a high-speed
Latest News
14/07/2021
Over the Wire Partners with NextDC for Core Network Upgrade
In order to magnify its network and peering capability all across Australia, Over the Wire announces that it has entered into a bigger collaboration with NextDC. The data centres of NextDC are going to be used as the backbone for the upgrade of Over the Wire’s SuperCore core network. In a report earlier this month, Over the Wire made known that
Latest News
6/07/2021
NBN, Giving Way to Collaboration with ACCC Roundtable to Produce Solutions that Benefit Both Parties
The Australian Competition and Consumer Commission held an industry roundtable on June 19, 2021, to discuss the future of the NBN access regime. Because of the Chatham House rule under which the eight-hour event was held, participants were unable to disclose who said what, whether to colleagues or to media outlets. Because of this,
Latest News
6/07/2021
Optus improves power on Telecom's hub sites via Eltek’s CPX
Optus, the second largest wireless carrier in Australia, has partnered with Delta Electronics under the Eltek brand to launch a new battery-based “critical power extender” called the Yes! CPX to power their transmission hubs when main power falls during natural disasters. The CPX is expected to provide extra 10 to 20 hours of power to downstream
Latest News
22/06/2021
Telco Complaints in Context (April to June 2020) - Is Your Provider Getting the Most Complaints?
Complaints Lodged with the Telecommunications Industry Ombudsman Each quarter of the year, the Communications Alliance publishes a Complaints in Context report. This report is composed of details about the number of complaints made by residential and small business customers regarding the telephone and internet services they are subscribed to.
Latest News
18/06/2021
TPG Telecom To Introduce 5G Fixed Wireless Very Soon
TPG Telecom happily announces the launching of its 5G fixed wireless service next month. This announcement comes from Chief Executive Officer Inaki Berroeta during their AGM (Annual General Meeting). This signifies that the three major mobile network operators in Australia will now be offering the market a 5G home broadband. The CEO underscores
Latest News
18/06/2021
Telstra CEO Tells Telecom Sector Be Ready For Rapid Change
Telstra Chief Executive Andy Penn is telling Australia’s telecommunications sector to be prepared to face aggressive change in what he describes as the age of digital disruption. In his speech at the CommsDay Summit 2021, Penn stresses the importance of addressing a number of issues in the industry for it to deliver on a technology-enabled future.
Latest News
18/06/2021
Telstra Obtains mmWave Access, Switches Sites Overnight
Telstra is feeling elated in its triumph over the successful negotiation for early access to the 26GHz spectrum as a result of winning in the recently-concluded mmWave auction. The company switched on their sites in Sydney last night. Nikos Katinakis, Telstra group executive networks & IT, expresses his excitement saying, “We’re thrilled to receive
Latest News
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Showing 12 of 465 Articles


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