Guides
ACMA Pushes Telcos to Publish Service Commitments and Performance
With several telco service providers to choose from, it can be quite overwhelming for consumers to choose the one that will be able to provide them with the service that they deserve. Thus, it is often the case that the basis of comparison of several consumers is only the price of the plan offered by the providers. Without considering other
NBN Co Agrees to Lower Entry-Level Pricing for Broadband Consumers
More and more people find that having an internet connection in their households is already essential, particularly because most of their daily activities are now done online, including retail transactions. However, having a reliable and stable internet connection can prove to be costly too, particularly for people who are after a high-speed
Over the Wire Partners with NextDC for Core Network Upgrade
In order to magnify its network and peering capability all across Australia, Over the Wire announces that it has entered into a bigger collaboration with NextDC. The data centres of NextDC are going to be used as the backbone for the upgrade of Over the Wire’s SuperCore core network. In a report earlier this month, Over the Wire made known that
NBN, Giving Way to Collaboration with ACCC Roundtable to Produce Solutions that Benefit Both Parties
The Australian Competition and Consumer Commission held an industry roundtable on June 19, 2021, to discuss the future of the NBN access regime. Because of the Chatham House rule under which the eight-hour event was held, participants were unable to disclose who said what, whether to colleagues or to media outlets. Because of this,
Optus improves power on Telecom's hub sites via Eltek’s CPX
Optus, the second largest wireless carrier in Australia, has partnered with Delta Electronics under the Eltek brand to launch a new battery-based “critical power extender” called the Yes! CPX to power their transmission hubs when main power falls during natural disasters. The CPX is expected to provide extra 10 to 20 hours of power to downstream
Telco Complaints in Context (April to June 2020) - Is Your Provider Getting the Most Complaints?
Complaints Lodged with the Telecommunications Industry Ombudsman Each quarter of the year, the Communications Alliance publishes a Complaints in Context report. This report is composed of details about the number of complaints made by residential and small business customers regarding the telephone and internet services they are subscribed to.
TPG Telecom To Introduce 5G Fixed Wireless Very Soon
TPG Telecom happily announces the launching of its 5G fixed wireless service next month. This announcement comes from Chief Executive Officer Inaki Berroeta during their AGM (Annual General Meeting). This signifies that the three major mobile network operators in Australia will now be offering the market a 5G home broadband. The CEO underscores
Telstra CEO Tells Telecom Sector Be Ready For Rapid Change
Telstra Chief Executive Andy Penn is telling Australia’s telecommunications sector to be prepared to face aggressive change in what he describes as the age of digital disruption. In his speech at the CommsDay Summit 2021, Penn stresses the importance of addressing a number of issues in the industry for it to deliver on a technology-enabled future.
Telstra Obtains mmWave Access, Switches Sites Overnight
Telstra is feeling elated in its triumph over the successful negotiation for early access to the 26GHz spectrum as a result of winning in the recently-concluded mmWave auction. The company switched on their sites in Sydney last night. Nikos Katinakis, Telstra group executive networks & IT, expresses his excitement saying, “We’re thrilled to receive
NBN Co Says Yes To New Price Cuts and Timeline Changes
Stephen Rue, NBN Co Chief Executive, says that their company stays positive to major changes to its wholesale pricing model but only to a limited extent. He states that the company’s new wholesale consultation paper includes a proposal that should be able to deal with issues presented by RSPs (retail service providers). Bundling of more CVC and
Rowland Urges ACCC to Examine NBN Co’s Latest Pricing Proposals
In her attendance to a summit, Shadow Communications Minister Michelle Rowland tells the audience that there is an urgent need to examine NBN Co’s latest pricing proposals more carefully. To quote her own words, “Not only did the NBN pricing announcement last week make pricing more complex, but it appears to financially disadvantage retail
NBN Co Releases Expanded List of Locations for FTTN-to-FTTP Upgrade Program
In October 2020, NBN Co began working on their program to extend fibre deeper into communities currently served by Fibre to the Node or FTTN technology to enable conversion to Fibre to the Premises, or FTTP technology. At that time, the company also announced their goal to convert at least 2 million premises by the end of 2023.  This upgrade


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