Knowledge Centre

Guides

Filter by Category
31/10/2025
Staying safe online: How Australian broadband users can protect themselves
Over the past few years, Australia’s biggest broadband and telecommunications providers have faced major cybersecurity incidents that exposed customer data and raised concerns about how safe our personal information really is. From large-scale data leaks to targeted credential theft, it’s become clear that no provider is completely immune to
Guides
29/10/2025
Is your Internet bill haunting you? It’s time to switch!
As October’s shadows grow longer and the cobwebs start appearing on pumpkins, there’s one thing more frightening than a noisy ghost: an out‑of‑control Internet bill. If you’re opening your statement and flinching, it’s time to exorcise the spectre of overspending. With a little cleverness, some smart switching and the right allies, you can banish
Latest News
27/10/2025
Superloop boosts Internet speeds for customers
Superloop has just raised the bar for home Internet, rolling out faster speeds and enhanced performance across its network. This latest update means Superloop customers can now enjoy even smoother streaming, quicker downloads and a more reliable connection - whether you’re working from home, gaming online or catching up on your favourite
Latest News
24/10/2025
NBN Co’s satellite strategy: Is Project Kuiper the future of remote Internet?
Australia's vast geography has always made universal Internet access a challenge. For remote and regional communities, reliable connectivity can be life-changing - but delivering high-speed Internet across deserts, mountains, and sparsely populated areas remains a logistical and financial nightmare. That’s where satellite solutions have stepped
Latest News
9/10/2025
A major step forward for rural connectivity
Internet access across Australia is far from equal. While metro areas often enjoy fast, stable broadband, many remote and regional communities still struggle with slow speeds, dropouts or no service at all. That is beginning to change with a major partnership between Telstra and Starlink. This collaboration brings together Telstra’s mobile network
Latest News
9/10/2025
The Internet providers making the biggest impression in 2025
With so many options available in the broadband market, choosing the right Internet provider can feel overwhelming. Australians are no longer just looking at price - they are considering performance, reliability, plan flexibility and customer satisfaction. In 2025, a few names continue to rise to the top of consumer rankings and award lists. Dodo,
NBN
9/10/2025
NBN service quality under the spotlight
While the National Broadband Network has brought faster Internet to much of Australia, not every customer is enjoying the same level of service. In several states, network faults, repair delays and inconsistent performance are ongoing problems. These issues are especially frustrating for households and businesses that depend on reliable Internet
NBN
9/10/2025
Optus faces scrutiny after outages impact emergency services
Optus is facing growing political and public scrutiny after a series of significant network outages, including an incident that affected access to triple-zero emergency services. These failures have raised major concerns about the reliability of one of Australia’s largest telecommunications providers. As the situation unfolds, the spotlight is now
Optus News
9/10/2025
The future of low-speed Internet plans in Australia
Australia’s broadband landscape is shifting. The days of low-speed Internet plans could soon be behind us, as talk grows around phasing out slower options like NBN 25. The conversation is now focused on setting 100 Mbps as the new minimum speed standard. This move is part of a wider effort to bring Australia in line with the growing digital needs
Latest News
9/10/2025
Why Internet speed performance matters more than promises
The way Australians choose an Internet provider is changing. It is no longer just about flashy deals or big promises. More people now care about how well the Internet actually performs, especially during the hours when most households are online - the busy evening period. With more streaming, remote work, and video calls happening at night,
Latest News
22/09/2025
Major NBN speed tiers and automatic upgrades explained
Big changes have arrived to Australia’s broadband landscape. On 14th September 2025, NBN rolled out higher speed tiers for eligible homes and introduced automatic upgrades for many existing customers. If you’re already on a fast plan and have the right connection type, you could soon be enjoying dramatically faster Internet speeds at no extra
NBN
22/09/2025
Superloop unveils ultra-fast 2000Mbps NBN plans for FTTP and HFC customers
Superloop is pushing the boundaries of high-speed Internet once again with the release of its brand-new 2000Mbps NBN plans, now available for eligible FTTP and HFC customers. This is one of the fastest residential broadband plans on the market, offering cutting-edge speed for households that demand top-tier performance. Whether you're a power
Latest News
Showing 12 of 465 Articles
Showing 12 of 465 Articles


Latest News Hardware/Modems