Knowledge Centre

Guides

Filter by Category
9/10/2025
A major step forward for rural connectivity
Internet access across Australia is far from equal. While metro areas often enjoy fast, stable broadband, many remote and regional communities still struggle with slow speeds, dropouts or no service at all. That is beginning to change with a major partnership between Telstra and Starlink. This collaboration brings together Telstra’s mobile network
Latest News
9/10/2025
The Internet providers making the biggest impression in 2025
With so many options available in the broadband market, choosing the right Internet provider can feel overwhelming. Australians are no longer just looking at price - they are considering performance, reliability, plan flexibility and customer satisfaction. In 2025, a few names continue to rise to the top of consumer rankings and award lists. Dodo,
NBN
9/10/2025
NBN service quality under the spotlight
While the National Broadband Network has brought faster Internet to much of Australia, not every customer is enjoying the same level of service. In several states, network faults, repair delays and inconsistent performance are ongoing problems. These issues are especially frustrating for households and businesses that depend on reliable Internet
NBN
9/10/2025
Optus faces scrutiny after outages impact emergency services
Optus is facing growing political and public scrutiny after a series of significant network outages, including an incident that affected access to triple-zero emergency services. These failures have raised major concerns about the reliability of one of Australia’s largest telecommunications providers. As the situation unfolds, the spotlight is now
Optus News
9/10/2025
The future of low-speed Internet plans in Australia
Australia’s broadband landscape is shifting. The days of low-speed Internet plans could soon be behind us, as talk grows around phasing out slower options like NBN 25. The conversation is now focused on setting 100 Mbps as the new minimum speed standard. This move is part of a wider effort to bring Australia in line with the growing digital needs
Latest News
9/10/2025
Why Internet speed performance matters more than promises
The way Australians choose an Internet provider is changing. It is no longer just about flashy deals or big promises. More people now care about how well the Internet actually performs, especially during the hours when most households are online - the busy evening period. With more streaming, remote work, and video calls happening at night,
Latest News
22/09/2025
Major NBN speed tiers and automatic upgrades explained
Big changes have arrived to Australia’s broadband landscape. On 14th September 2025, NBN rolled out higher speed tiers for eligible homes and introduced automatic upgrades for many existing customers. If you’re already on a fast plan and have the right connection type, you could soon be enjoying dramatically faster Internet speeds at no extra
NBN
22/09/2025
Superloop unveils ultra-fast 2000Mbps NBN plans for FTTP and HFC customers
Superloop is pushing the boundaries of high-speed Internet once again with the release of its brand-new 2000Mbps NBN plans, now available for eligible FTTP and HFC customers. This is one of the fastest residential broadband plans on the market, offering cutting-edge speed for households that demand top-tier performance. Whether you're a power
Latest News
22/09/2025
Superloop launches new modem offers with flexible options for every home
Superloop is making it easier than ever for Australians to connect to fast, reliable Internet with a range of flexible modem options now available across its NBN plans.  Whether you prefer to bring your own device or want the latest Wi-Fi 6 or Wi-Fi 7 technology, Superloop has you covered. These new modem offers are designed to suit different
Latest News
15/09/2025
Modem Made Easy: Introducing Tangerine’s 12-month payment plan
Getting connected to the Internet should be easy, affordable, and stress-free -  and now it is. From 15 September 2025, Tangerine is introducing a 12-month modem payment plan designed to make signing up for a new NBN service simpler than ever. Whether you’re moving house, upgrading your Internet connection, or switching providers, this new
NBN
10/09/2025
Dodo introduces new Kaon DG2144 Modem for seamless connectivity
Dodo is making changes to its modem offerings to ensure customers continue to enjoy a smooth and uninterrupted Internet experience - even in the face of global supply chain disruptions. As part of this update, Dodo is introducing the Kaon DG2144 modem as the new Family Modem. This upgrade comes as a response to supply challenges with the previous
Dodo News
9/09/2025
NBN HFC upgrades: What’s happening, what to expect, and how to prepare
The NBN Hybrid Fibre Coaxial (HFC) network is being upgraded across Australia to improve reliability and support the growing demand for fast, stable Internet. These upgrades are part of NBN’s ongoing commitment to deliver a better, more consistent online experience - both now and in the future. Here’s everything you need to know about what’s
NBN
Showing 12 of 474 Articles
Showing 12 of 474 Articles


Latest News Hardware/Modems