• Check for an active connection by plugging in a phone and checking for a dial tone
  • Alternatively, call a service provider to verify if your line is active or not
  • Naked broadand plans are worth considering if you do not have nor want an active phone line

Wondering whether or not your phone line is active or not? There are some very simple ways to find out…

Are you paying for an active phone line? 

Like most things in life, phone lines aren't free. If you're not paying for one, then you probably don't have one. 

Dial Tone

As radically changing as technology can be, dial tones have remained fairly consistent over the decades, so plugging your phone in and listening for a dial tone is an easy way to verify whether or not it's connected. 

However, in terms of VoIP, you don’t really need a dial tone to know if your phone is working or not. You just need to check whether it is connected to the Local Area Network and if so, you will be able to make a call without any problems.

Customer Help 

Alternatively, you can call a provider to verify if your line is active or not. This is always a good place to start and perhaps you can contact your provider through their 24x7 chat to chat with one of their helpful staff if this is one of their available services. 

Other Options

NBN Home Phone Bundles

You can still get an active home phone but via VoIP. Some providers offer this type of plan at a reasonable cost.

Uniti Wireless

  • VoIP plans available
  • Can BYO modem
  • Australian owned and operated
  • Wholesaler of private fibre networks


  • VoIP phone included in some of their plans
  • Phone support available
  • Auxiliary products also available
  • Well-known brand


  • VoIP phone plans available
  • Phone support
  • BYO modem

You may be one of the many people inquiring about an active phone line because of the area you live in and the options available to you there. Though the NBN rollout is completed, there are still many areas where it is not yet available, in which case you may find yourself weighing up other options. 


ADSL2+ is a type of internet connection that uses existing copper phone lines, using fibre optic cables to transmit. It's a handy alternative if you're in a property that is not yet equipped for NBN, but you should be aware that eventually, all ADSL2+ connections will be replaced by the NBN and once your area is ready, you typically have 18 months to make the switch as soon as you receive the notice from your provider.


Nevertheless, to view some ADSL2+ plans, click here

Not convinced? You can keep scouting around for the best internet plan for you by putting in your location and budget here!