Knowledge Centre

Guides Latest News

Filter by Category
15/09/2025
Modem Made Easy: Introducing Tangerine’s 12-month payment plan
Getting connected to the Internet should be easy, affordable, and stress-free -  and now it is. From 15 September 2025, Tangerine is introducing a 12-month modem payment plan designed to make signing up for a new NBN service simpler than ever. Whether you’re moving house, upgrading your Internet connection, or switching providers, this new
NBN
9/09/2025
NBN HFC upgrades: What’s happening, what to expect, and how to prepare
The NBN Hybrid Fibre Coaxial (HFC) network is being upgraded across Australia to improve reliability and support the growing demand for fast, stable Internet. These upgrades are part of NBN’s ongoing commitment to deliver a better, more consistent online experience - both now and in the future. Here’s everything you need to know about what’s
NBN
7/08/2025
NBN Co to replace Sky Muster with Amazon Project Kuiper
NBN Co has confirmed plans to shift its satellite Internet customers to Amazon’s Project Kuiper, a next-generation low Earth orbit (LEO) satellite network. This move is set to replace the ageing Sky Muster service before the current satellite fleet reaches the end of its operational life in the early 2030s. The agreement between NBN Co and Amazon
NBN
10/07/2025
Is brand loyalty costing you?
Are you a stickler for the same brands with your utility providers? Most people are, so you're not alone, but the problem with that is that brand loyalty might be doing your bank account more harm than good. While sticking with your current Internet provider may feel like the easiest option, it could mean you’re missing out on better deals, faster
NBN
7/07/2025
NBN speed upgrades coming September 2025: what it means for your connection
Australia’s Internet network is about to get a serious boost. Starting 14 September 2025, NBN Co will roll out major wholesale speed upgrades across several popular plans allowing customers to enjoy faster speeds at no extra cost. The goal? To support rising demand for data-heavy services like AI applications, VR, 4K streaming, and cloud computing
NBN
4/04/2025
What is an AVC ID?
Starting April 14th, 2025, all NBN customers will need to provide an AVC ID when switching providers. This unique identifier ensures a smooth and efficient transfer of your service. But what is an AVC ID? Where do you find it? Does it make the switching process more complex? We break down everything you need to know in our latest article. What
NBN
25/02/2025
NBN and Ericsson achieve groundbreaking gigabit speeds in long-range fixed wireless trials
NBN Co and Ericsson have made significant progress in improving broadband connectivity across regional and rural Australia, successfully completing live field trials using advanced 5G millimetre wave (mmwave) technology. These trials, conducted within parts of the nbn Fixed Wireless network, have demonstrated wholesale download speeds exceeding 1
NBN
19/02/2025
Consumer advocacy group calls for NBN Co to phase out 25Mbps plans within five years
As Australia moves deeper into the digital age, the need for faster and more reliable Internet has never been more important.  Yet, many Australians still rely on entry-level NBN plans offering just 25Mbps download speeds and 5Mbps upload speeds. These speeds, which were once sufficient, are quickly becoming outdated.  To address this growing
NBN
15/10/2024
NBN showcases multi-gigabit speeds in successful field trial
NBN Co has demonstrated the future potential of its Hybrid Fibre Coaxial (HFC) network by successfully achieving download speeds of up to 8.7 Gbps during a live field trial. This marks a significant step towards meeting the growing demand for faster and more reliable Internet services. The trial used Distributed Access Architecture (DAA)
NBN
6/09/2024
NBN to launch faster speed tiers and multi-gigabit Internet by September 2025
The NBN Co has announced it will accelerate the download and upload speeds of its top three wholesale products starting from September 14, 2025. This upgrade will be available to internet retailers for both residential and business customers who connect via Fibre to the Premises (FTTP) or Hybrid Fibre Coaxial (HFC) technology. As part of this
NBN
17/07/2024
It's official - Fibre to the Premises wins for reliability
Australians with fibre to the premises (FTTP) broadband have fewer outages compared to other NBN connection types, according to the ACCC’s latest Measuring Broadband Australia report. The report compared the performance of different NBN fixed-line technologies, focusing on outage frequency, latency, and packet loss. Key findings include: FTTP:
NBN
3/07/2024
Regional Australians to access four times faster NBN
NBN Co is rolling out significant upgrades across its fixed wireless network, benefitting over 700,000 homes and businesses in regional Australia.  This initiative, backed by a $750 million investment (including $480 million from the Australian Government and an additional $270 million from NBN Co), aims to revolutionise broadband access in remote
NBN
Showing 12 of 89 Articles
Showing 12 of 89 Articles


Hardware/Modems