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8/11/2023
Optus suffers nationwide outage, is now the time to switch?
A major outage has impacted Optus mobile and NBN broadband customers today, with customers reporting issues with the network since about 4am. The outage has impacted hospitals, business owners and regular customers across the country. For a period of time, even Melbourne's train network was impacted. Business owners are reporting that EFTPOS
Optus News
15/08/2022
Ultra-reliable Low Latency 5G Robotics Demonstrated by Optus
The ultra-reliable low latency communication (URLLC) capabilities of 5G were recently tested successfully by Optus and Ericsson using real-life industrial automation applications. These applications were provided by industry partners, SICK and Universal Robots. In the demo, the one-way network latencies of under 1ms and reliability of 99.999% were
Optus News
15/08/2022
Optus Intends to Claim Share of $5B Smart Spaces Market
Optus highlights its plan of being more than a mere device retailer by launching a new ‘Smart Spaces’ business. Smart Spaces intend to offer smart home devices such as WiFi audio, home lighting, and digital doorbells. These offerings come with unique service solutions that range from self-installation to full installation. The Smart Spaces project
Optus News
15/08/2022
Optus Collaborates with Partners to Identify 5G “Killer Apps”
Optus’ head of 5G, Harvey Wright, says the telco is on the hunt to find the optimal use cases for its 5G network. For this, the company is working closely with its partners and enterprise customers.   The head further added that the telco is particularly interested in the potential of 5G to reinvent core connectivity. It is said that 5G can also
Optus News
15/08/2022
NZ FTA Broadcast Contract with Optus Extended by Kordia
Kordia is one of the leading providers of innovative technology solutions to various corporate and government clients in New Zealand, Australia, and the wider Pacific. Kordia has a long-standing free TV satellite broadcasting contract with Optus. Recently, the contract was renewed for another ten-year term.  In the contract, the current New
Optus News
15/08/2022
ACMA: Optus is Refunding Overcharged SME Customers
According to the Australian Communications and Media Authority, Optus is refunding 994 small and medium-sized businesses a total of $788,609. This is after the telco breached billing rules by charging these SMEs for landline services that they did not receive.   Nevertheless, it is worth noting that Optus self-reported this matter to the ACMA and
Optus News
4/08/2022
Optus Customer Care Shake-up Paid Off
According to Optus, a shake-up of its customer care model yielded significant success for the company. The model removed “old school” metrics through its’ Community of Experts’, including “clock watching”. The VP for customer contact centres of Optus, Emma McRobert, said that “We’ve seen our NPS grow by 30% since we’ve implemented Community of
Optus News
4/08/2022
5G Edge Play in the Works for Optus?
Several indications signify that the enterprise division of Optus is preparing to launch a 5G edge computing offensive. In this case, the telco will be bringing a platform developed in-house at parent Singtel to Australia.    In February this year, Singtel launched Paragon. According to Singtel, Paragon allowed enterprises to access their network
Optus News
28/07/2022
Your options for using your broadband connection to watch TV
It’s 2012! We have more entertainment options than ever before and less time to enjoy them. Entertainment is at the heart of the modern technology conundrum – we have so many options that sometimes it seems we have no option at all, because everything is just too confusing to bother with. If things get any more fragmented, we’re all in danger of
Optus News
28/07/2022
Why Optus is still Telstra’s number one telecommunications competitor in Australia
Broadband plans in today’s market are very competitive. The options available to consumers are plentiful when it comes to budget internet that is reasonably priced. Consumers wanting a lot of data extremely cheap will find many companies that can service their needs. Unlimited data for as little as $60 a month was something unheard of a few years
Optus News
16/06/2022
Optus Major Concern: Increasing Threat of Space Collisions from Debris and Foreign Actors
For Optus and others in the satellite industry, the rising threat of collisions with debris, along with the crowded space domain, is becoming a major focus of concern.    Optus also revealed that spacecraft from “unfriendly nations” have already made their way into the vicinity of its own satellites’ orbits. Because of this, many other operators
Optus News
28/04/2022
Optus to Refarm Spectrum for 4G and 5G After 2100MHz 3G Shutdown is Kicked Off
The spectrum in the 2100MHz band currently used to deliver 3G services will be refarmed by Optus. The spectrum is said to be used for 4G and 5G services beginning July this year. For this reason, Optus is kicking off the shutdown of 2100MHz 3G services. However, the telco will still offer 3G support care of its 900MHz holdings.   According to an
Optus News
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Showing 12 of 25 Articles


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