28/07/2022
iiNet’s customer service improves as complaints in Australia’s broadband industry rise
Complaints figures to Australian Internet Service Providers (ISPs) are released four times a year from the Telecommunications Industry Ombudsman (TIO). As of the start of May 2011, results from the previous quarter showed a 31% increase in complaints across the Australian broadband and telephone industry, while the second largest ADSL provider,
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