Optus 4G Internet Unlimited - 24m plan
Special Offer
Plan Features
- $0 start-up fee
- Unlimited data
- 14/4Mbps Typical evening speed (7pm-11pm)
- Plug & Play Optus 4G Wi-Fi modem included when you stay connected for 24 months
- Free delivery in 1-5 business days from dispatch and no setup fee
Fair Go Policy applies to all Optus internet, voice and add-on services. Offer available to credit approved customers. Available in selected areas.
Coverage and Serviceability
The Optus 4G Home Internet service uses our 4G network and it is designed to be used in the home. The 4G Internet Service is only available in selected areas on the Optus 4G Plus network with the modem supplied by Optus. There may also be technical or commercial reasons that affect your ability to access the service at your address. The service cannot be used overseas.
Coverage availability will vary depending on your device and location. A service qualification (SQ) and coverage check based on your address will be conducted before your order is accepted.
The SQ check is an indication that your chosen location is within a 4G Home Internet serviceable area, it does not guarantee that your address is 4G serviceable. We recommend that you position your modem close to a window to maximise signal strength.
When moving address, you are required to check your serviceability at optus.com.au/4ghomeinternet.
Speed
The speed on the Optus Plus Everyday Basic 4G plan has been limited to a maximum speed of 25Mbps download 8Mbps upload.
Data speeds for the 4G Internet Service are variable and for basic internet connectivity. Your 4G Internet Service speeds may differ from mobile and mobile broadband speeds on our 4G network.
The Typical Busy Period Speeds advertised are the typical expected download and upload speeds experienced between 7pm and 11pm, which is the busy time for residential consumer Internet traffic (based on a representative group of customers).
The actual speed you will experience at any given time will vary depending on a number of factors including network (i.e., signal, proximity, line of sight, or congestion), location (i.e., modem placement, distance from the Optus 4G tower, geography, obstructions), and other factors (such as weather, hardware, software, etc.). See: optus.com.au/4gspeeds to learn more.
Customers on eligible 4G Internet plans are covered by the Optus Coverage Commitment.
Data
The Optus Plus Everyday Basic 4G plan comes with an unlimited data allowance, subject to the Optus Fair Go Policy. Data sharing or pooling is not available for Optus 4G Home Internet.
Equipment needs and device payment plan
To use the service, you will need the Optus provided 4G modem and an Optus SIM. The cost of this device is $216. However, Optus will cover the $216 cost of the device if you remain connected for 24 months on a Device Payment Plan (DPP). During the 24-month term of the DPP, your device payments will be reduced by a monthly credit over the term of the DPP.
You will need to remain on an eligible Optus 4G Internet plan for the term of your DPP. If you cancel your eligible plan or move to an ineligible plan before the expiry of your DPP, your DPP will be cancelled and you’ll need to pay out the remaining device payments in full, calculated as $9 multiplied by the number of months remaining on Device Payment Plan (Remaining Device Payment Fee) and any applicable device credits or discounts will be forfeited. This is subject to your Australian Consumer Law rights.
Minimum term
New and existing customers can connect to a 4G Internet plan on a month-to-month contract. The minimum total cost for each month-to-month plan includes the total cost of the modem and the one month on us offer applied.
Minimum term and charging commence when your service is activated. Service activation occurs when the modem is delivered to your address or if in-store, when the modem is handed to you.
Payment information
We recommend that you select Direct Debit as your payment method to avoid any additional payment charges. For more details on methods to pay your bill visit Optus.com.au/payments. Non-direct debit fee: A $2.20 fee will be charged each month if you choose not to pay your bill by direct debit. To set-up direct debit go to Optus.com.au/myaccount. For payments made by credit, debit, charge or prepaid cards, the non-direct debit fee will not apply, but payment processing fees may apply (see below). Payment processing fee: If you pay by BPay savings or direct debit from a bank account or credit card, there are no processing fees. A processing fee applies to non-direct debit payments made by credit or charge card and/or if you pay at Australia Post. For details go to Optus.com.au/payments.. Paper invoice fee: A $2.20 paper invoice fee will be charged each month if you choose to receive a paper bill. For online billing or to request an email bill go to Optus.com.au/myaccount
Changes to plans (Month to Month)
We may make changes to your month-to-month home internet plan, including to the price or inclusions. This could include moving you to a new plan, which may cost more. We’ll give at least 30 days’ notice of any increase to plan access fees or adverse plan changes.
Cancellation
You can cancel your plan at any time by notifying us. You will not receive a refund of charges paid in advance for the remainder of your payment cycle, unless otherwise set out in our agreement and subject to your consumer law rights. Any related device payment plan will be cancelled, and you’ll need to pay out any remaining device payments in full and any other charges owing, as a one-off payment. No pro rata refund of access fee for the remainder of payment cycle (i.e there is no proration for mid payment cycle cancellations).
Relocating to a new address
When moving address, you are required to check your serviceability at optus.com.au/4ghomeinternet.
MINIMUM TOTAL COST: The minimum total cost of this plan is $255 for customers who cancel within 1 month (includes $216 modem cost and ‘one month on us offer’ applied). Optus will cover the cost of the modem for each month you stay connected for 24 months on a device payment plan (i.e., you’ll be credited $9 per month over 24 months, so you pay $0 for the modem). If you leave within 24 months, you’ll pay the remaining modem in full (any credits or discounts will be forfeited). There are no other plan cancellation fees. You won't receive a pro-rata refund for the remainder of your payment cycle when you cancel.
My account
Data sharing or pooling is not available for Optus 4G Home Internet. If you have more than 6 services, you may not be able to use My Account to monitor usage or add/change alerts.
Other Inclusions, optional add ons and services:
Charges may apply for optional extras including entertainment services. By signing up to an optional extra, you agree that it is subject to change including cancellation. We’ll try and give you at least 21 days’ notice of a change, however, this does not entitle you to cancel your plan. Optional extras can be cancelled by us or you at any time; you just need to pay for any charges until the end of your payment cycle.
Changes to an Optus service may not be instantaneous and could take 24-48 hours after the change is requested.
Offer Terms
Everyday Basic 4G: $44/month for 12 months: Offer ends 06/10/26. Available to eligible new and existing home internet customers who sign up to a new eligible Everyday Basic 4G plan. Also available to Business customers with a valid ABN/ACN. Excludes recontracts and rate plan changes. Not available with other offers, unless specified. Offer is forfeited if you recontract, change, or cancel your Optus 4G Internet plan. Offer price includes $10 per month Standard Intro Offer and additional $5 per month off. Pricing increases to the standard in-market plan fee after 12 months.
The full Terms and Conditions for this plan can be found at optus.com.au/standardagreements
4.8 stars
September 2026
Super helpful Great service VERY HAPPY! Thank you
September 2026
Kelly was sensational. Could not have asked for an easier process.
September 2026
It was a pleasure talking to Henri he was informative helpful and very easy to understand also very helpful in guiding me through the comparison
September 2026
The customer service has been excellent both times I have contacted Compare Broadband, particularly Henri was very easy to chat with and remarkably helpful on the most recent occasion.
September 2026
Tim helped me with finding the best nbn plan. He was efficient quick and articulate.
September 2026
Listen to what deal I was seeking. Come back very quickly with a few options and high lights...10mins we were done. Great service...and good result ...big tick
September 2026
Great service, customer engagement was first class. Very knowledgeable consultant and outstanding people skills.
August 2026
Adam was great, offered honest advice and helped me in getting a new product and at a much better price. In this day and age goes a long way. Would not hesitate you use Compare Broadband again
August 2026
Henry at Compare Broadband was very patient and extremely helpful arranging for my NBN to be moved over to Superloop. I'll use them again if a Churn is ON!
August 2026
Diana was lovely, really helpful and assisted me in getting the lowest possible rates. Internet was switched over within a few minutes.
August 2026
Ahmed was amazing, so helpful, easy to deal with, such good customer service and it felt like talking to an old friend, very knowledgeable and deserves a raise, 5 stars
August 2026
Rory was super friendly and knowledgeable about internet packages and he got me connected to a great deal!
August 2026
Spoke to the lovely Cheyanne today, amazing service. Helped me out immensely. So deserves 10 *. Thank you heaps. 😊 very happy.
August 2026
Thanking Henri for helping save a lot of money over 3 bills, he was very patient and understanding of what we needed
August 2026
Got great service today with upgrades explained without any hard sell which i really appreciated
August 2026
Excellent and efficient work by Simon. Found the best deal and very knowledgeable about all the details to get the right spec and package signed up
August 2026
Tim was terrific so patient when we couldn’t find the NBN number !
August 2026
Extremely helpful, informative and friendly. Found me the best plan with no fuss. Thank you Adam. 👌🏼
August 2026
Very happy with Oliver who helped me with change over to another provider. He was knowledgeable, friendly and helpful. Thanks for your patience and answers to my myriad of questions.
August 2026
Support service was so easy to understand and simple to process to choose and transfer to new international service provider. Very professional!
August 2026
Tim from the Gold Coast was incredibly helpful, friendly and knowledgeable!
August 2026
Excellent company
August 2026
Excellent service Great info Havent had better
July 2026
Support service was so easy to understand and simple to process to choose and transfer to new international service provider. Very professional!
July 2026
Very helpfull and patient.
July 2026
Very helpful and friendly staff, knowledgeable with products
July 2026
Henri was very helpful. Sorted the best option and provider to meet our requirement.
July 2026
Natalie provided Excelent and patient Service in transitioning our Phone and NBN arrangements to Superloop - First Class support. Ian
July 2026
Diana was exceptional and very helpful and supportive
July 2026
Friendly, knowledgeable service
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