Superloop nbn® Family Broadband Plan

Tim was terrific so patient when we couldn’t find the NBN number !

Extremely helpful, informative and friendly. Found me the best plan with no fuss. Thank you Adam. 👌🏼

Very happy with Oliver who helped me with change over to another provider. He was knowledgeable, friendly and helpful. Thanks for your patience and answers to my myriad of questions.

Support service was so easy to understand and simple to process to choose and transfer to new international service provider. Very professional!

Tim from the Gold Coast was incredibly helpful, friendly and knowledgeable!

Excellent company

Excellent service Great info Havent had better

Support service was so easy to understand and simple to process to choose and transfer to new international service provider. Very professional!

Very helpfull and patient.

Very helpful and friendly staff, knowledgeable with products

Henri was very helpful. Sorted the best option and provider to meet our requirement.

Natalie provided Excelent and patient Service in transitioning our Phone and NBN arrangements to Superloop - First Class support. Ian

Diana was exceptional and very helpful and supportive

Friendly, knowledgeable service

Extremely happy with the savings made. Kelly was very friendly and helpful. Would recommend people to use them.

Thank you Cheynne, for just helping me through this today you acknowledged my stress, listened and got me started on a new plan. Thank you so much

Kelly is wonderful! She made the ease of transition so easy. We have better and more economical services all round! Thankyou Kelly!

Henri was very helpful and knowledgeable. He found a suitable service with Optus - a mid-range price so that I could save a little money each month.

Outstanding support from Natalie in carrying out transition of NBN to Superloop. Thankyou very much Ian

Very happy with the service and person, Adam who helped me. Adam was extremely professional and very easy to not only talk to but understand. I wish everyone in online customer service was more like him. Thank you Compare Broadband for a great experience. ⭐⭐⭐⭐⭐+

What a great experience, Simon was very good and will save $50 on internet and $68 on 2 mobile plans with access still with the Telstra network

Explained everything and very helpful. I got a great deal at a great price.

Able stick with my existing provider and get their new customer discount with the agents help

Henry was really kind and professional and help me get the cheapest best option for me I recommend him to all my friends it's been great deal than with him thank you very much

Nick was so easy to talk to and his advice was great. I was a bit slow to understand what was best for our needs and he was very patient with me. Thank you Nick 😊

Oliver to whom I was talking too was the best, efficient, quick and knew what to do. Cheaper broadband. Win Cheaper electricity Win Cheaper gas Win. Thanks Oliver on behalf of compare Broadband

Seamless and painless - thank you, Tim 😍

Very helpful service from Sam P who helped me with broadband and also reviewed my electricity and gas!

Henri was extremely helpful and sorted the best broadband for my needs. Very efficient.

We would like to thank the team for the excellent support they provide for us we are now up and running and we are very happy to with how well the whole job went a special thank you to Simon who was so patient with a couple of 80 year olds cheers Don and Kayleen

This is a really good service. I’ve been looking around for a while and this service customized my requirements and made it easy.

Friendly, super efficient, helpful and professional !! I was very surprised that it was so quick and easy to join up with my new ISP. Special mention and thanks to Ollie (Oliver) He was amazing!!😅🤩💥

Cheyanne contacted me after my on-line enquiry. She was absolutely brilliant in her manner and, later when going through the process was so empathetic to my slow IT actions. The site was great and 1st class customer service

Saved me money 💰 gotta be happy

Tim was very pleasant to talk to. He walked through the process of changing providers & was easy to understand.

The lady Diana was excellent, nothing was rushed and patient while we setup internet for my mother, then confirmed i was on the best gas and electricity plans. Very happy with her service.

Very helpful and a pleasure to talk to

I was pleased with the service to switch internet providers. The assistant was very helpful.

Spoke to Rory and couldn’t be happier. He was very patient with me and super helpful and supportive. He calmly explained my options and I got the best possible outcome. Thanks again Rory you legend.

The customer service representative I spoke to was very helpful and informative. He guided me to the best available broadband provider to suit our purposes. We are very happy with the proposed service, which is yet to be connected.

Excellent information and very helpful.

Great info, not pushy or gimmicky, and gave me a clear understanding on how to move forward.

Very helpful knew what he was doing.

The rep was very polite and gave me very comprehensive information

English Simon was incredibly helpful and made changing providers a fun phone call. We even established that his sister had a friend at university with the same name as me. On behalf of me, my housemate, my chihuahua and my parrot - thank you for your great service 😁🐶🦜

I was very impressed with the google AI type web page that led me through the information about available and the recomendation. Seyshell"??? Was beatiful on the phone - highly recomend

Quick response and Great service

Tim was very helpful and very knowledgeable. I have been a “rusted on” Telstra internet customer, but now I have had some REAL CUSTOMER SERVICE!!! Thanks Tim for your help and for your patience too.

Jackson was very professional, made the process easy, and explained everything simply so everything made sense.

Great service by Kelly, Great Follow-up and information. She found a great deal exactly what we needed for our family at the best price and value for our nbn service.

Great to deal with!

Very helpful friendly advice saved me some cash too.

Wasn’t work through and Nick T was very helpful and patient. Very happy with outcome and switch to a new provider. Thank you Chris

Polite and effective service. Very happy.

Very happy with the young man I dealt with , knowledge , patient , explained everything to me so I could understand what I was looking for

provided with great customer service knowledge advice provided by Tim

Simon provided clear, easily understood information. Very professional, thank you!

Tim was so helpful and made my transfer of nbn so easy. Very happy I went with Compare Broadband

Great service easy to deal with

I contacted Compare Broadband regarding switching NBN and mobile phone providers. Nick (nick.t) was very helpful, guiding me through the process from go to whoa.

Nicholas from Compare Broadband was so patient and helpful and made my transition to a new provider so easy. He readily answer all my questions and made me feel very comfortable. Thank you Nick.

Very patient & professional service

Explain in detail and very easy going and it was very friendly

Great experience. Helped me answer all my questions.

Very knowledgable and very fast. Extremely happy with the whole process…

Friendly, helpful and helped me get a great service for a Greta price!

Fast efficient service. Friendly service that made the whole process easy.

I had a very good conversation with Jackson and managed to switch to a cheaper and better plan. Would recommend!

Sean is very helpful Great service thank you

Very helpful and made it easy to set up a new broadband saving us plenty.

I had an excellent experience dealing with Compare Broadband. I dealt with Sean Colthurst and couldn’t have met a more helpful and knowledgable agent. Sean provided me with all the information I needed and assisted me in transferring my current Wi-Fi provider hassle free. I would highly recommend Compare Broadband when looking to charge internet providers.

Highly recommend Compare Broadband to anyone choosing the best deal to suit their needs. Cheyanne was so helpful and had me set up with internet within a few hours. Excellent service!!

Fast efficient service. Friendly service that made the whole process easy.

I had a very good conversation with Jackson and managed to switch to a cheaper and better plan. Would recommend!

Sean is very helpful Great service thank you

Very helpful and made it easy to set up a new broadband saving us plenty.

I had an excellent experience dealing with Compare Broadband. I dealt with Sean Colthurst and couldn’t have met a more helpful and knowledgable agent. Sean provided me with all the information I needed and assisted me in transferring my current Wi-Fi provider hassle free. I would highly recommend Compare Broadband when looking to charge internet providers.

Highly recommend Compare Broadband to anyone choosing the best deal to suit their needs. Cheyanne was so helpful and had me set up with internet within a few hours. Excellent service!!

Daechelle (agent) was really helpful and provided offers I was looking for

Happy with Tim's assistance in choosing a broadband and internet service. He showed a great deal of patience and knowledge in our session together. Thank you Tim.

Natalie provided excellent professional and friendly service. I have no hesitation in recommending this service

Spoke with Oliver (Ollie) who was very helpful. Explained different options available and within half an hour of my call I had transferred from a problem NBN to my Superloop service which, fingers crossed is bug free and working well. The whole process was simple.

Sean was incredibly helpful and helped me find the cheapest rates for both my broadband and power accounts. I would definitely use this service again.

Excellent service saving me about $100 per month from my pervious service. I am a lady in her 80's and not as quick to understand modern technology but this experience was wonderful and all is being done for me I would not hesitate to recommend using Compare Broadband the young man I spoke to was wonderful .

Compare Broadband is a very friendly service to use to change your NBN services. The team are very helpful and will answer any questions you have. Thank you for providing an easy option to transfer NBN plans.

Great service, got me a great internet and entire process was completed in 10 mins over the phone !!

Quick to set up

Adam was extremely helpful & explained in clear language about the Superloop offer. Everything so far has been a smooth process and look forward to seeing the results of swapping providers.

Brilliant service, would not have managed otherwise

My experience with Tim today on Compare Broadband was very helpful and patient. Thank you, Tim.

I’d been attempting to find the best internet service for our home, but due to time constraints and other life responsibilities/obligations. Over a month had passed and all I achieved is spending over $200 on data top-up. Whilst searching online for this service, I came across ‘Compare Broadband’. They called me in less than 5 mins, asked me the right questions and ten minutes later they had it all sorted. I would definitely recommend them, as well as use them again in the future.

Spoke to Tim today who was excellent in finding me a better deal on my nbn service. Compare Broadband were very easy to deal with and answered all my questions. Wouldn't hesitate in recommending them in future. Thanks very much for the great service.

Great service and advice

Excellent customer service and very easy to understand comparisons

Prompt professional and patient.

Dealt with Nick He was very helpful with finding me a better deal and took care of switching everything over from my previous provider!

Made the swap to a cheaper plan easy

Quick process and helpful staff

Well informed customer service.

Jade was wonderful to talk to he understood what I wanted and needed. Jade is asset to your company thank you

Dealt with Nick He was very helpful with finding me a better deal and took care of switching everything over from my previous provider!

Spoke to Tim today who was excellent in finding me a better deal on my nbn service. Compare Broadband were very easy to deal with and answered all my questions. Wouldn't hesitate in recommending them in future. Thanks very much for the great service.

Melissa was cool, casual and familiar. I was procrastinating and Melissa was patient and knowledgeable. I trusted her. Respect!

Great communication, easy to understand. Called back and sent info as requested and at the times asked for. So far so good.

George was not only very helpful and knowledgeable, he was also very personable. Thanks George for helping me out.

Jade was extremely helpful. I was only looking for NBN and he also found me cheaper gas and electricity. From now on Compare will be where I go when looking for great deals.

Outstanding Service from Compare Broadband I had an excellent experience with Compare Broadband in getting my broadband connection set up smoothly and efficiently. The whole process was handled professionally from start to finish, making what can often be a frustrating task completely stress-free. A special mention goes to Cameron, who went above and beyond to ensure everything was organised quickly and clearly. His knowledge, communication, and genuine willingness to help made a real difference. He took the time to explain my options and made sure I was connected without any issues. Highly recommend Compare Broadband for anyone looking for reliable service and outstanding customer support.

Very clear information and patience for lot of questions

Natalie was really helpful and helped sort me out a good deal on my wifi call took 12 mins too easy!

Very easy process and made the switch feel straightforward and effortless

Natalie made the whole process very easy for me and Compare found the perfect Internet provider also. 5 Stars all the way.

Contact was very helpful, much appreciated

I spoke to an Australian and understood every word. He was most helpful and explained everything thoroughly. I feel good about the experience

Ollie was very helpful. Understood my current usage, my needs and discussed appropriate options. Very efficient and happy to make the deal.

Tim was very helpful advising us what would suit our needs. Highly recommend.

Good service, makes comparing and finding the best deals easily and Natalie was especially attentive on following up and making sure I got the service I needed 😁

Amazing service, was super easy to get connected, will use them for every move!

I have just moved and needed the internet/ NBN. It was overwhelming to say the least. One phone call and I was able to discuss my needs. Within minutes I was sorted. Customer service (I didn’t retain your name) was next level. Thank you so much

Was told NBN would be connected 3 days without internet and Dodo refusing to connect without a CTV number despite I was told was not required and I do not have one

Adam was able to explain what plan and equipment I needed and got it all organised, around 20 minutes and it was all done - happy customer

I had an excellent experience with the service I received. From the beginning, the staff were professional, attentive, and genuinely committed to helping me. Communication was clear and timely, and every step of the process was handled with care and respect. I felt supported throughout, and any questions I had were addressed promptly and confidently. The overall service exceeded my expectations, and I truly appreciate the effort and dedication shown. I would happily recommend them to others.

It was lovely to talk to someone who knew their stuff and speaks clearly. He was fantastic, thank you

Melissa was fantastic she solved a long standing Internet problem. Thank you

Thank you for the friendly service

Natalie was a delight to talk through my problems with NBN connection and provided practical solutions . Very polite and helpful

Awesome experience with heath connected me and the family up with superloop’s hyperfast 2gb/s. super simple. Get my router in 2 days, keen.

I wish I had used this service years ago! Nick was extremely helpful and so knowledgeable - he can get you the same rate you could get going directly to any provider but he just knows who has the best deals and when! Highly recommend.

I was happy to get a cheaper deal than the one I had and it was done over the phone in a stress-free way.

Sean was super friendly and helpful without coming across pushy. Im stoked to be signed up and ready for my new place. Thanks

10/10 couldn’t have asked for a better person to speak to. Made the process of changing internet provider so smooth and quick. Pretty much did it all for me in a quick 30 minute phone call, I had a new modem on the way all for zero dollars. 11/10 service. Definitely will be using again in the future!

We had been putting it of to get the NBN but Shaun was very knowledgeable and very capable of helping us to get it together. Thanks Shaun

Fast, friendly easy to use, they call back if you can't speak when they ring. They call back at or near the time you request if you still can't talk no hassle or pressure just make another time. They answer questions. Just a great customer service.

Michael was outstanding! Reliable, helpful and extremely patient with helping navigate systems that are not user friendly. He was also incredibly “human” which is very rare these days to find customer service with a personality, people skills and professionalism . Thank you Michael!

Tim was excellent and very knowledgeable a pleasure to deal with.

Such an Awesome service, managed to get a very good deal, Heath new the right plan and his knowledge of products for customers was extensive. Great approach, can't thank you enough. Take care Monique and Whanau.

Wow fantastic great service friendly team And all I did was was nothing they did it all for me amazing thank you

Sean was great, knew his stuff, was quick

I'm really impressed with the service. Highly recommend for anyone looking to switch or find the best broadband deal.

Ive just upgraded my Internet Connection and changed providers with the help of Jacob from "Compare Broadband" What great service I received, thank you Jacob! Helpful, informative, patient (especially with an old girl like me) Jacob also compared my Energy plan, and was honest enough to advise me to stay with my current provider; it was the best deal available. Again thank you Compare Broadband, and Thank you Jacob

Was served by Diana today 10/10 recommend. She set up my home internet and electricity and I couldn't be happier with the service provided. Thank you for your time today and great service

Extremely prompt and helpful. Great customer service and excellent support

Nick is nice person to talk too and he answer all my question thanks

Great feedback and ability to explain the differences between the providers.

Michael Birch from Compare Broadband was an absolute delight to work with! He’s incredibly knowledgeable, an excellent communicator, and genuinely cares about helping you find the right service. Thanks to his easygoing and supportive approach, I ended up with a broadband plan perfectly suited to my needs. I’d confidently recommend Compare Broadband to anyone because of Michael's incredible service and attentive attitude. Thanks again, Michael!

Great service, really quick response by Jade, and excellent value plan with a discount and highest speed option! Cheaper than Telstra, and half-price wifi-6 modem! Can't ask for much more!

Had a great experience talking to "Benny" who explained the Tangerine plan details patiently and helped me setup the required things to transition from my current service provider. 👍

My experience was informative and positive The chap whose name I have forgotten was willing to explain all to me. Cheers Chris

Great service & easy to deal with. Highly recommend if you are looking for NBN providers

After getting an charged $10 per month more than anticipated (started $80 MTH with phone and after 6 mth was to go to around $95 mth) now it's $105 from origin broadband, not happy , way too expensive! George from Compare broadband was very helpful and answered all my questions and options available for fixed wireless internet to my rural residence and guided me through the process with patience and professionally. Happy with overall experience, would recommend especially for options in rural areas

Great customer service

They signed me on to a cheaper internet plan. It was very easy.

And all I did was was nothing they did it all for me amazing thank you

Amazing service super quick and just overall good service

Customer service rep called me and got me hooked up to my new nbn provider. Took me through the steps and was very polite and patient as im not tech savy person. Wonderful customer service indeed 👍

Great advice provided by Nic, he was awesome! We made a seamless transition to a more economical product without any hassle or compromise on service. Excellent Thank you!

Adam from Compare broadband was extremely helpful in my decision making. I also had a more complex problem involving rental properties which he helped me resolve more than satisfactorily. Would definitely recommend him.

Absolutely fantastic customer service. Compare Broadband contact me as i was looking for a great service and price. Already connected to wifi. Just amazing how quickly it all worked out. Thank you so much for your support today.

Good advise was given, James took the time to answer my questions. I had a lot of questions. I was satisfied with the answers. James was kind and courteous. Thank you 😊

Had a very helpful man work my way through changing internet providers. No sales pitch just responded to my questions

Fastest and easiest process and phone call to get me and my partners new home connected to a great NBN provider

Tim was extremely helpful today, helping me sort out a great NBN deal saving me heaps. Will now use them to check out our Electric & Gas supplies.

Polite and very easy to deal with, highly recommend

Very efficient and driven to provide the best results and outcomes as quickly as possible.

I'm so grateful with my experience with Jacob. Jacob has a very extensive product knowledge of all plans and suppliers for NBN. He was thorough in taking his time to support me in choosing a service that was suitable for my needs. Time was not a problem or pressure for him. It was a fabulous surprise actually speaking with a person and not a useless robot! One phone call and all my needs were met Woohoo for Jacob with many thanks

Highly recommend

Great service, great support,

Thanks Tim, I am very happy with my NEW supplier.

Was able to compare plans available to me and negotiate something that suited my needs even better

All good hope the new service is as good Cheers

Tim was extremely helpful and very professional and patient with my not so extensive knowledge. I am very thankful for him calling me 👌🏽😁Thank you!!

Great experience. Adam was very patient and explained things clearly to me as an older person. I took two weeks to decide what I wanted and he picked up the conversation without missing a beat.

Such a lovely sales lady who had my best interests at heart. Friendly and efficient, simple explanations and caring.

Excellent service, friendly. Great to speak to an Australian

Extremely attentive they answered all my questions and explained every detail thoroughly. I'm extremely satisfied with the customer service and how quickly they responded with clear solutions. I'm currently waiting for the installation, but their support has been impressively fast and efficient so far. 😀

Easy to choose the right plan with friendly and knowledgeable staff to help guide you along.

Jacob was awesome he explained everything thoroughly and was very informative Super impressed with his delivery 👍👌✔️

Jacob was incredibly helpful and patient through the entire process. He explained everything really well and was a pleasure to talk to.

Very impressed with how they interacted with me. They answered all me questions in a manner I could clearly understand. Will definitely use again

Spoke with Cameron and he was very friendly, knowledgeable, unbiased and helpful. He made the whole process easy and seemless.

Excellent service. Solved my nonfunctional connection problem and found an ISP to do the job at a very good price. Thanks.

Quick and efficient.

Great service from Andrew. Very professional and helped me get the best deal for my financial circumstances. Will be saving me $$$$ from what I was paying. Although I paid upfront for the modem, it will be worth it in the long run. Highly recommend.

Professional. Fast. No bs.

Melissa was exceptional in this 'Jungle' called moving house and getting everything connected. Fabulous on call back clear communication and explanation and language clarity. 👍

Loved to be able to talk to some one who was not in a hurry and explained everything .

My contact with Compare Broadband, unlike some other comparison companies, was Respectful, Professional, and Courteous.

Fast easy great customer service

Compare broadband was recommended to me by a friend and my contact with the service was very helpful. I would certainly recommend this service for anyone wanting to explore NBN service providers in their area!

Great service. Well mannered customer service person. Good sense of humour.

Such a great service. I had Cheyenne look after me and she couldn't have been better. She was so helpful and so patient with me as this was the first time and she put me at ease.

The Compare team are a great help, well informed and made everything nice and easy.

Great! Aussie serving me for a change!! I love being served by Australian people!!! Thank you

Friendly and knowledgeable staff. And saved money.

Great easy process and efficient from the very first internet enquiry

Excellent service. Patient courteous consultants. Clarified all information resulting in me changing ISP. Thank you. Would highly recommend this service.

Jade was very helpful and professional.

Lovely help, honest and sincere

Easy to deal with Informative and helpful

Excellent advice and service

Great service. Well mannered customer service person. Good sense of humour.