Guides
Best NBN Plans and providers for Regional Customers
NBN connectivity is now the norm across Australia, but finding the right provider for regional NBN isn’t the easiest thing to do.  Access to fast internet is crucial for regional areas, just as it is for metropolitan areas and homes. In places like Ballarat, Victoria, working from home is common, highlighting the need for fast broadband
The NBN Box Lights: What Do They Mean?
The gentle flicker of lights on your Internet modem may seem like mere decorations, but they serve a far more practical purpose. These lights are not just for show; they provide crucial information about the status of your connection and can be invaluable when troubleshooting or diagnosing issues. Have you ever found yourself speaking to customer
What is the NBN rollout map?
For years, Australia relied on Telstra's phone lines and a few broadband providers for home phone and internet services, limiting consumer choice and speed.  The NBN, or National Broadband Network, has changed this by offering a high-speed national network accessible to all providers. This competition helps keep prices low, and with newer
How to connect your home phone to NBN
Even as mobile phones become more popular for calls, you can keep your home phone with the NBN. NBN home phones use Voice over IP (VoIP) technology to connect. When you sign up for an NBN plan, your provider may offer call packages that allow you to use your home phone line over VoIP. NBN allows both your Internet and telephone to work over the
NBN FTTN: How do I find my NBN node?
NBN offers various connection types like Fibre-to-the-Node (FTTN), Fibre to the Building/Basement (FTTB), Hybrid Fibre Coaxial (HFC), and Fibre-to-the-Premises (FTTP). FTTN is a fixed-line connection where the fibre is near your location, connecting to your home through existing copper wiring.  If you're connected to the NBN through an FTTN
Best NBN alternatives for a reliable Internet connection
Although the NBN has extensive coverage across Australia, it might not be the ideal choice for everyone. Whatever your circumstances, there may be better-suited alternatives to meet your specific requirements. Fortunately, Australia offers several NBN alternatives, from 5G home Internet to 4G home Internet, mobile broadband to private fibre
What happens to the NBN in an emergency?
Unfortunately, there are times when disasters cannot be avoided. In an emergency affecting the NBN network, critical services like hospitals, fire, police, and emergency services will be reconnected as a priority.  Before the NBN arrived, you could still make phone calls in a blackout. Without a battery backup, you can’t make those calls and if
5G vs NBN: Which is the better choice?
5G offers faster Internet on your phone, improving download speeds, streaming, and device connectivity. It's a step up from 4G, making your mobile experience better. However, not all areas have 5G yet, and not all devices work with it. Fast becoming accessible to more customers than ever before, the 5G network is shaping up to be another viable
Six ways to get faster Internet speeds
When you're online, the last thing you need is a spotty connection or sluggish download speeds. While it's tempting to blame your Internet plan or the NBN, there are easy steps you can take to boost your Internet speed without much hassle. What is my Internet speed? A good place to start is to compare your actual Internet speed with the expected


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