Broadband users in Melbourne are fortunate enough to have several internet options. Cable, ADSL, ADSL2+, mobile wireless and Naked DSL are all available in most metropolitan areas.

ADSL2+ coverage changes all the time as Internet Service Providers (ISPs) roll out new services to reach more customers, so it's always a good idea to check what's available in your area with a few different broadband providers before signing up to a new deal – just because ADSL2+ wasn't an option for you last year, doesn't mean you can't get it now.

Of course, this can work both ways – in some areas, one particular broadband provider is very popular and can actually run out of ports at an exchange. This is why sometimes, you find that your neighbour can sign up with an ISP but you can't.


Most of Melbourne's inner suburbs are covered by ADSL2+. TPG, a popular ISP, has activated many telephone exchanges throughout inner Melbourne and some of the outer suburbs. Those who fall outside of TPG's ADSL2+ areas can usually access ADSL1 instead. Call us on 1300 106 571 for the latest TPG deals and to find out if TPG is available at your address.

Other popular ISPs offering ADSL2+ in Melbourne include iiNet (1300 106 571), iPrimus (1300 137 794), Westnet (1300 768 134) and Melbourne-based ISP, Netspace (1300 115 225). Many of iiNet's Melbourne exchanges are enabled for fetchtv, an internet TV service, as well as ADSL2+.

Different broadband providers enable different exchanges, in different ways. So while one provider may have ADSL2+ at one exchange but no bundle deals available, a rival provider may be able to offer you ADSL2+ with a home phone service bundled together at the same exchange.


While Melbourne's suburbs are well serviced by ADSL and ADSL2+, which comes through the phone line, many areas in the city can also access cable broadband. Telstra Bigpond and Optus are the main providers of cable broadband in Melbourne, allowing customers to access the internet through a hybrid fibre coaxial (HFC) cable, which is also how you get cable TV.

Melbourne dwellers are fortunate enough to benefit from super-fast cable connections from Optus and Bigpond, at least in some streets. Bigpond offers speeds of up to 30Mbps in Melbourne. Optus is also no slouch in the speed stakes and can offer some of its Melbourne-based cable customers speeds of up to four times faster than they are currently receiving, by upgrading to a faster package. Give Optus a call on 1300 137 897 for more information on Optus cable plans.

Fibre optic

The National Broadband Network (NBN) is not just for regional Victoria. Fibre optic super-fast broadband is also coming to inner-city Brunswick. There are several other new estates dotted around the outer suburbs of Melbourne which have also been set up for fibre optic services.

Brunswick is one among five First Release sites around Australia for the initial rollout of the NBN. Construction has started and premises eligible to be hooked up will have received a letter about the process. Unfortunately, not all Brunswick residents will be part of the initial roll out and will have to wait along with the rest of Australia. In the meantime, ADSL2+ and ADSL1 connections are still available to most residences in this area.

Fibre optic trials are springing up all over Melbourne, however. Point Cook has been selected by Telstra as a fibre optic trial site and 1500 households now have access to 100Mbps through Telstra or Internode.

Internode is also supplying super-fast fibre broadband services to several brand new estates in Melbourne suburbs, including Lakeside Pakenham in Melbourne's south east and University Hill, based near RMIT's Bundoora campus.

Mobile wireless broadband

All the major mobile broadband providers should be able to provide coverage in Melbourne but blackspots exist everywhere and it is always worth checking with a few mobile broadband providers before deciding on one mobile broadband ISP. Optus has some great mobile broadband plans, you can find out more about these deals and the level of coverage in your areas by calling 1300 137 897.

Melbournians can also access free Wi-Fi in some areas of the city, including the centrally located Federation Square. Check out our article on free Melbourne Wi-Fi hotspots for more ideas on where to go to check your email while out and about.