In some cases, rental properties include an existing Internet connection, which is convenient until issues arise. 

Identifying your Internet provider can be challenging when you're unsure who it is. Here's how to figure it out with multiple providers in the market.

Who is my Internet provider?

The good news is that there are plenty of ways that you can find out who your default ISP is in your house.

Chat to your landlord

To determine your Internet provider, start by contacting your landlord or rental agent. 

Since they arranged the Internet connection, they're likely to know which provider you're with and can provide contact details for customer service.

Consult your bill

If you are unsure about who your Internet service provider is, another option would be to take a look at your bill. This should have all the information that you need to identify your provider.

It would also be a good idea to save this information in case you need it in the future. If you don't have a copy of the bill, you can try to get it from your landlord.

Contact ISPs in your area

If you've exhausted other options and still don't know your Internet provider, you can directly contact potential ISPs. 

Reach out via phone or email, provide your address, and they should be able to confirm if they're your provider.

Want to make a switch?

As soon as you find out who your Internet service provider is, you have the option of staying with the current plan you are subscribed to or making a switch. In terms of the latter, there are some things that you need to consider.

Fees and charges

One of the first things that you need to do is to check if there are any early termination fees that you need to pay. This will vary from one provider to another, so you must be aware of this before making a decision. You should also compare the fees charged by your current provider with that of the new one.

Take note: most plans are month to month now, which means that termination fees are unlikely. It’s not impossible, though, so always read the fine print.

Compare rates and speeds

You will also need to compare the rates and speeds of different providers to see which one can give you the best value for your money. 

For instance, some providers offer additional Internet plan features for free as a free modem but there may be a catch such as signing up for at least 12 months or more. Making a switch can be a bit daunting, but it is doable as long as you know what you are doing.

These are just some of the things that you need to keep in mind if you're thinking about switching Internet service providers. Be sure to do your research and compare different providers before making a decision. This way, you can be sure that you are getting the best possible deal.

Want to switch?

Finding out who your Internet service provider is in Australia shouldn't be too difficult. Hopefully, this article was able to help you figure out who your Internet service provider is. 

By following the steps above, you should be able to figure it out in no time. Just make sure to save the contact information of your ISP so you can easily get in touch with them if you need to. If you’re not happy with the ISP servicing your house, call our team at Compare Broadband and we can get you connected elsewhere.