Guides
Best NBN Plans and providers for Regional Customers
NBN connectivity is now the norm across Australia, but finding the right provider for regional NBN isn’t the easiest thing to do.  Access to fast internet is crucial for regional areas, just as it is for metropolitan areas and homes. In places like Ballarat, Victoria, working from home is common, highlighting the need for fast broadband
Common Issues with Your Dodo NBN Plan and How to Fix Them
In the era of 5G Internet technology, it's frustrating when NBN connections still have issues. While technical problems are sometimes unavoidable, knowing how to troubleshoot your hardware can help you avoid poor Internet service.  If you find your Dodo Internet not working, you need to know what to do to get it back online. Could it be hardware?
How do I find out who my Internet provider is?
In some cases, rental properties include an existing Internet connection, which is convenient until issues arise.  Identifying your Internet provider can be challenging when you're unsure who it is. Here's how to figure it out with multiple providers in the market. Who is my Internet provider? The good news is that there are plenty of ways that
What is the best share house Internet plan?
Managing Internet plans in a shared household or flat depends on the preferences and needs of you and your flatmates.  To assist you in making the best decision, we've put together a list of some of the top options and factors to consider before committing. This way, you and your housemates can stay connected without breaking the bank. How will
Internet plans: Can you have two Internet subscriptions in one house?
In today's world, a stable and dependable Internet connection is essential. That's why many Australians are exploring backup Internet plans in case of disruptions.  Some are even considering having multiple Internet connections in their homes. But is this feasible? Can you have two Internet subscriptions in one house? The straightforward answer is
Got a Telstra/Optus modem? Configure it to work with other ISPs
People often ask if they need a new modem when changing Internet plans. The answer isn't always simple. Whether you can keep your current modem or need a new one depends on different factors. In general, your modem must be compatible with your type of technology. You can't just use any modem with any Internet plan. Some NBN providers may require
The NBN Box Lights: What Do They Mean?
The gentle flicker of lights on your Internet modem may seem like mere decorations, but they serve a far more practical purpose. These lights are not just for show; they provide crucial information about the status of your connection and can be invaluable when troubleshooting or diagnosing issues. Have you ever found yourself speaking to customer
How to set up Internet parental controls on your NBN connection
Parents always aim for the best for their children, especially in today's digital age where the Internet can expose them to violence, hate, and harmful content that could adversely affect their young minds.  One effective way parents can protect their children online is by setting up parental controls on their NBN connection. This ensures a
What you need to know about contention ratio
What is contention ratio? The contention ratio shows how many people share the same Internet connection. For example, if the ratio is 20:1, it means that up to 20 people might share the connection. A lower ratio usually means faster and more reliable Internet because fewer people share the connection. How was contention ratio dealt with? To
How to fix TPG slow speed
Is your Internet connection running slower than usual? A sluggish connection can be frustrating, especially when it hinders activities like streaming high-resolution videos or playing online games without interruptions. If you're experiencing slow speeds with your TPG plan, there are ways to address the issue.  Did you know that fixing a slow
Internet consumer rights: Do you know yours?
If you are using an Internet service, you are entitled to certain rights and protections under the law. These rights ensure that you receive fair treatment and that your service provider meets certain standards of quality and reliability.  For example, you have the right to accurate billing, transparent contract terms, and protection against
What is the NBN rollout map?
For years, Australia relied on Telstra's phone lines and a few broadband providers for home phone and internet services, limiting consumer choice and speed.  The NBN, or National Broadband Network, has changed this by offering a high-speed national network accessible to all providers. This competition helps keep prices low, and with newer


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