Guides
How can I check if my phone line is active?
Ensuring you have an active phone line in your new residence used to be important if you were using it to connect to the Internet. You can still use a phone line checker to see whether you have one today. With the NBN, almost every home in Australia doesn’t need an active phone line to have the Internet - or a landline. Still, you might need to
Need Optus parental controls? Take a break with Optus Pause
Tired of devices and excessive screen time disrupting your family moments or digital detox? Consider trying out Optus Pause. Optus Pause customers can enjoy better and stricter parental controls, ensuring that screen time no longer gets in the way of family time. In the past, sitting too close to the TV for extended periods would earn you a
NBN Co plans to turbo-charge high speed tiers
Australians could soon experience faster Internet speeds with NBN Co's proposal to boost download speeds on its NBN Home Fast product from 100/20 Mbps to 500/50 Mbps at no extra cost. There are also plans to triple the download speed of its NBN Home Superfast product from 250/25 Mbps to 750/50 Mbps and increase the speed of its NBN Home Ultrafast
Best NBN Plans and providers for Regional Customers
NBN connectivity is now the norm across Australia, but finding the right provider for regional NBN isn’t the easiest thing to do.  Access to fast internet is crucial for regional areas, just as it is for metropolitan areas and homes. In places like Ballarat, Victoria, working from home is common, highlighting the need for fast broadband
Common Issues with Your Dodo NBN Plan and How to Fix Them
In the era of 5G Internet technology, it's frustrating when NBN connections still have issues. While technical problems are sometimes unavoidable, knowing how to troubleshoot your hardware can help you avoid poor Internet service.  If you find your Dodo Internet not working, you need to know what to do to get it back online. Could it be hardware?
How do I find out who my Internet provider is?
In some cases, rental properties include an existing Internet connection, which is convenient until issues arise.  Identifying your Internet provider can be challenging when you're unsure who it is. Here's how to figure it out with multiple providers in the market. Who is my Internet provider? The good news is that there are plenty of ways that
What is the best share house Internet plan?
Managing Internet plans in a shared household or flat depends on the preferences and needs of you and your flatmates.  To assist you in making the best decision, we've put together a list of some of the top options and factors to consider before committing. This way, you and your housemates can stay connected without breaking the bank. How will
Internet plans: Can you have two Internet subscriptions in one house?
In today's world, a stable and dependable Internet connection is essential. That's why many Australians are exploring backup Internet plans in case of disruptions.  Some are even considering having multiple Internet connections in their homes. But is this feasible? Can you have two Internet subscriptions in one house? The straightforward answer is
Got a Telstra/Optus modem? Configure it to work with other ISPs
People often ask if they need a new modem when changing Internet plans. The answer isn't always simple. Whether you can keep your current modem or need a new one depends on different factors. In general, your modem must be compatible with your type of technology. You can't just use any modem with any Internet plan. Some NBN providers may require
The NBN Box Lights: What Do They Mean?
The gentle flicker of lights on your Internet modem may seem like mere decorations, but they serve a far more practical purpose. These lights are not just for show; they provide crucial information about the status of your connection and can be invaluable when troubleshooting or diagnosing issues. Have you ever found yourself speaking to customer
How to set up Internet parental controls on your NBN connection
Parents always aim for the best for their children, especially in today's digital age where the Internet can expose them to violence, hate, and harmful content that could adversely affect their young minds.  One effective way parents can protect their children online is by setting up parental controls on their NBN connection. This ensures a
What you need to know about contention ratio
What is contention ratio? The contention ratio shows how many people share the same Internet connection. For example, if the ratio is 20:1, it means that up to 20 people might share the connection. A lower ratio usually means faster and more reliable Internet because fewer people share the connection. How was contention ratio dealt with? To


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