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2/04/2024
Mobile phone networks and frequencies: Will your phone work in Australia?
When using a mobile phone for calls, messaging, and Internet, it needs to connect to a specific network, which varies around the world.  To ensure your phone works in Australia, check if it's compatible with local networks, which use different frequencies like 850MHz or 2100MHz.  Be mindful of regional variations in phone models when checking
Mobile broadband
28/03/2024
Which NBN providers have 4G backup?
NBN outages are an unfortunate reality, but several providers now offer NBN plans with 4G backup to keep you connected when the NBN goes down. These plans include an NBN modem that not only connects to the NBN but also taps into mobile networks for data. If your NBN connection fails, the modem switches to its 4G connection, allowing you to stay
NBN
28/03/2024
ACCC: New NBN pricing boosts Internet performance during busy hours
The Australian Competition and Consumer Commission (ACCC) reports that broadband speed performance during peak demand hours has significantly improved for users of NBN 'Home Ultrafast' 1000 Mbps services.  This improvement follows the removal of capacity-based charging under NBN Co's new wholesale pricing structure. A bit of background Broadband
NBN
28/03/2024
How do I get Wi-Fi at Melbourne Airport?
So you've got time to kill at Melbourne Airport. Maybe you've just landed, and you're waiting on your baggage to do the same. Maybe you're on your way out of the country, and you've been hit with a delayed flight.  Well, rather than eat up your own mobile Internet data, why not simply hook up to the Melbourne Airport Wi-Fi? It's free and it’s easy
Guides
28/03/2024
Why isn't my Wi-Fi working?
When your Wi-Fi isn't working, it can be due to different issues like equipment problems or Internet outages.  So... why isn't your Wi-Fi working? The answer is likely very simple and fairly easy to remedy. Your service could be at fault - and that’s where we can help - or it could be any number of reasons that could be simple to fix. If you're
Guides
11/03/2024
How Internet cancellation fees differ between ISPs
Cancelling NBN plans is not typically a top-of-mind consideration for most people. Unless you're relocating far away, the usual course of action is to switch providers without much deliberation. Almost all Internet service providers will offer no lock-in contracts these days, so a cancellation fee is obsolete because there is no contract you have
Guides
8/03/2024
Moving house? How long will it take to get your Internet connected?
When relocating, moving your Internet (and your energy) can feel daunting. Being disconnected, even for a short while, can be a big inconvenience. That's why we've crafted this useful guide to make your move smoother. Keep reading to find answers to your questions about transferring your utilities to a new home. NBN moving house: Our top
Guides
8/03/2024
What is Mbps?
When it comes to Internet speed, Mbps is a key metric to understand. Mbps stands for megabits per second, representing the rate at which data is transferred over your Internet connection. The higher the Mbps, the faster your Internet speed can potentially be. You may also encounter speeds measured in Kbps (kilobits per second) or Gbps (gigabits
Guides
8/03/2024
What you need to know about Spintel 5G home wireless broadband
As more people seek fast and reliable Internet connections, the technology used by providers plays a crucial role in ensuring consistent service. While some providers rely on fibre connections, others are turning to wireless technology like 5G to deliver Internet services. In the past, wireless connections were often seen as unstable, with signals
Home wireless
7/03/2024
How many devices can be connected to Wi-Fi?
In today's world, a reliable Wi-Fi connection is essential for every household. With the increasing reliance on technology, people are constantly seeking knowledge, staying connected with friends and family, and staying updated on important business matters. However, with multiple devices sharing the same Wi-Fi network at home, it's important to
Hardware/Modems
7/03/2024
Dealing with iiNet outages? Learn how to fix common iiNet issues
Experiencing issues with your iiNet NBN plan? Dealing with annoying Internet outages that interrupt work and streaming? While iiNet outages are uncommon, they can occur regardless of the quality of your plan. Typically, these outages are short-lived, lasting only a few minutes or hours. In many cases, you can resolve Internet problems on your own,
Guides
7/03/2024
Moving house when you're with TPG
Relocating to a new home involves packing and moving to unpacking and settling in. Amidst all these activities, ensuring a smooth transition for your Internet connection might not be at the forefront of your mind, but it's an important consideration. When moving, one of the key steps is to check the available NBN technology at your new address.
Guides
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Showing 12 of 474 Articles


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