Knowledge Centre

Guides

Filter by Category
8/03/2024
What is Mbps?
When it comes to Internet speed, Mbps is a key metric to understand. Mbps stands for megabits per second, representing the rate at which data is transferred over your Internet connection. The higher the Mbps, the faster your Internet speed can potentially be. You may also encounter speeds measured in Kbps (kilobits per second) or Gbps (gigabits
Guides
8/03/2024
What you need to know about Spintel 5G home wireless broadband
As more people seek fast and reliable Internet connections, the technology used by providers plays a crucial role in ensuring consistent service. While some providers rely on fibre connections, others are turning to wireless technology like 5G to deliver Internet services. In the past, wireless connections were often seen as unstable, with signals
Home wireless
7/03/2024
How many devices can be connected to Wi-Fi?
In today's world, a reliable Wi-Fi connection is essential for every household. With the increasing reliance on technology, people are constantly seeking knowledge, staying connected with friends and family, and staying updated on important business matters. However, with multiple devices sharing the same Wi-Fi network at home, it's important to
Hardware/Modems
7/03/2024
Dealing with iiNet outages? Learn how to fix common iiNet issues
Experiencing issues with your iiNet NBN plan? Dealing with annoying Internet outages that interrupt work and streaming? While iiNet outages are uncommon, they can occur regardless of the quality of your plan. Typically, these outages are short-lived, lasting only a few minutes or hours. In many cases, you can resolve Internet problems on your own,
Guides
6/03/2024
Belong Wi-Fi connected but no Internet? Let’s troubleshoot it
The Internet is a revolution, but it’s not infallible and no matter the Internet service provider you use, there will be times where it seems to drop out and you end up with no Internet at all. With Belong, there is a range of plans you can choose from, but knowing how to troubleshoot your connection is how you stay online. You can have the very
NBN
6/03/2024
Need an NBN replacement battery? Here’s what you need to know
A reliable Internet connection is no longer a luxury but a necessity and the NBN has changed the experience, offering high-speed Internet access like never before.  However, this connectivity is dependent on a crucial component often overlooked: the NBN battery.  So, what do you need to know about NBN batteries? And where can you get a
NBN
6/03/2024
What’s the best Wi-Fi for one person?
Living alone comes with its perks: peace, independence, and minimal accountability (to a certain extent). Plus, you don't have to worry about housemates hogging the Internet.  However, the downside is that you're solely responsible for bills, including broadband, which can either strain your budget or limit your options. Luckily, finding a great
Guides
6/03/2024
Why does Google Chrome show a dinosaur when you are offline?
Have you ever seen this screen?   Then stared at it wondering why there’s a little grey T-Rex in the corner?     Well, it’s actually a hidden game! What you’ve always figured to be just another annoying error screen is actually a classic style “running” game that the clever folks at Google have cheekily added into its offline screen.
Guides
6/03/2024
TPG Internet not working? Try our solutions
Internet connectivity can be a bit unpredictable at times. The key to troubleshooting connectivity problems is to first pinpoint the source of the issue: is it within your home network (like a modem), on the device you're using, or is it related to your provider? TPG is known for its straightforward NBN service, offering competitive pricing and
Guides
6/03/2024
What is a network security key?
The Internet has changed how we access information and services, offering easy convenience. However, this technological progress has also led to an increase in cyber threats, ranging from personal data breaches to large-scale corporate attacks. Fortunately, with greater awareness and the availability of digital security tools, you can protect
Hardware/Modems
5/03/2024
Need Optus parental controls? Take a break with Optus Pause
Tired of devices and excessive screen time disrupting your family moments or digital detox? Consider trying out Optus Pause. Optus Pause customers can enjoy better and stricter parental controls, ensuring that screen time no longer gets in the way of family time. In the past, sitting too close to the TV for extended periods would earn you a
Latest News
5/03/2024
NBN Co plans to turbo-charge high speed tiers
Australians could soon experience faster Internet speeds with NBN Co's proposal to boost download speeds on its NBN Home Fast product from 100/20 Mbps to 500/50 Mbps at no extra cost. There are also plans to triple the download speed of its NBN Home Superfast product from 250/25 Mbps to 750/50 Mbps and increase the speed of its NBN Home Ultrafast
NBN
Showing 12 of 413 Articles
Showing 12 of 413 Articles


Latest News Hardware/Modems