Guides
How NBN can help with small business backups
For a small business, being able to access online tools and applications has become non-negotiable rather than optional. This is where the NBN comes in. NBN broadband plans offer high-speed internet access across Australia, guaranteeing stable connectivity for users whether they're working from home or in a traditional office setting. Having an
Breakthrough: Live NBN Network demonstrates 100 Gigabit technology for the first time
Nokia revealed today that NBN Co, Australia’s leading broadband provider, has achieved a groundbreaking milestone: It conducted the world’s first live network demonstration of multiple next-generation PON technologies.  Nokia, known for its phones, has shifted focus to business networking in recent years. It provided the prototype technology for
Best Internet when travelling: How to stay connected
When it comes to travel, having an Internet connection might be as crucial as packing sunscreen or remembering your passport.  A fast and reliable broadband connection can be incredibly convenient, allowing you to check emails, stay connected with loved ones, research travel plans and accommodations on the fly, and share your adventures with
Problems with Aussie Broadband? Here’s how to fix them
Are you having problems with your Aussie Broadband NBN plan?  Many people now use the Internet as part of their everyday lives. That is why most of them are subscribing to NBN plans because they are reliable.  However, technical problems are inevitable, and even Aussie Broadband users are experiencing them. The good news is that you can even do
NBN compatible modems: Do you have the right one?
The NBN is Australia's most common household Internet connection, but you might be wondering: what modem do I need for NBN, and is my modem NBN compatible?  While the NBN rollout is complete, some homes may still need to upgrade their equipment to fully benefit from the network's potential.  If you're looking to save on your NBN plan, consider
A full list of Australia’s underwater cables
Almost all of our international digital connections rely on underwater subsea cables in Australia, which span approximately 400,000 kilometres on the ocean floor. To put this into perspective, you could encircle the globe ten times with that amount of cable. These cables are crucial for all kinds of communication, whether it's chatting with
Mobile phone networks and frequencies: Will your phone work in Australia?
When using a mobile phone for calls, messaging, and Internet, it needs to connect to a specific network, which varies around the world.  To ensure your phone works in Australia, check if it's compatible with local networks, which use different frequencies like 850MHz or 2100MHz.  Be mindful of regional variations in phone models when checking
Which NBN providers have 4G backup?
NBN outages are an unfortunate reality, but several providers now offer NBN plans with 4G backup to keep you connected when the NBN goes down. These plans include an NBN modem that not only connects to the NBN but also taps into mobile networks for data. If your NBN connection fails, the modem switches to its 4G connection, allowing you to stay
ACCC: New NBN pricing boosts Internet performance during busy hours
The Australian Competition and Consumer Commission (ACCC) reports that broadband speed performance during peak demand hours has significantly improved for users of NBN 'Home Ultrafast' 1000 Mbps services.  This improvement follows the removal of capacity-based charging under NBN Co's new wholesale pricing structure. A bit of background Broadband
How do I get Wi-Fi at Melbourne Airport?
So you've got time to kill at Melbourne Airport. Maybe you've just landed, and you're waiting on your baggage to do the same. Maybe you're on your way out of the country, and you've been hit with a delayed flight.  Well, rather than eat up your own mobile Internet data, why not simply hook up to the Melbourne Airport Wi-Fi? It's free and it’s easy
Why isn't my Wi-Fi working?
When your Wi-Fi isn't working, it can be due to different issues like equipment problems or Internet outages.  So... why isn't your Wi-Fi working? The answer is likely very simple and fairly easy to remedy. Your service could be at fault - and that’s where we can help - or it could be any number of reasons that could be simple to fix. If you're
How Internet cancellation fees differ between ISPs
Cancelling NBN plans is not typically a top-of-mind consideration for most people. Unless you're relocating far away, the usual course of action is to switch providers without much deliberation. Almost all Internet service providers will offer no lock-in contracts these days, so a cancellation fee is obsolete because there is no contract you have


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